Bull 57J3_REV1

Release Date
Technical Service Bulletin
11/03/2023
57J3 UPDATE
Door Seam Cavity Sealing – (NVLW)
Applicable Vehicles
Country
Beginning Model Year
Ending Model Year
Vehicle
Vehicle Count
USA
USA
CAN
CAN
2022
2022
2022
2022
2022
2022
2022
2022
GOLF R
GTI
GOLF R
GTI
583
1,970
276
267
Revision History
Revision
Date
Purpose
2
November 03, 2023
Updated repair, claiming, and part information.
1
October 12, 2023
Original publication
Condition/Technical Background
This Update has been proactively released to prevent the following condition(s) from occurring in the vehicle:
Criteria
Technical Background
01
On Golf vehicles of a limited production period, there may be insufficient cavity sealing of the door seam
area. This may cause corrosion of the doors over time.
Remedy
Criteria
01
Remedy
Apply cavity wax to the affected areas on all four door cavities.
This Update is in effect until removed.
Vehicle must meet all of the following criteria:
• Procedure is valid only for vehicles that show the 57J3 code in the ELSA Campaign/Action Information screen
on the day of repair.
• Vehicle must be within the New Vehicle Limited Warranty (NVLW).
• Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin.
• Procedure must be performed on applicable vehicles in dealer inventory prior to sale.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are
not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information
applies, contact an authorized Volkswagen dealer. 2023 Volkswagen of America, Inc. and Volkswagen Canada. All Rights Reserved.
57J3 Page 1 of 7
Release Date
11/03/2023
Technical Service Bulletin
57J3 UPDATE
Door Seam Cavity Sealing – (NVLW)
Service
NOTE:
•
ELSA is the only valid inquiry/verification source. Check ELSA on the day this vehicle UPDATE will be
performed to verify vehicle eligibility for the UPDATE. Status must show “open”. Attach an ELSA printout
showing the “open” status to the repair order.
•
If this UPDATE appears to have already been performed but the code still shows open in ELSA, contact
Warranty before proceeding further. Another dealer may have recently performed this UPDATE but not
yet entered a claim for it in the system.
•
ELSA may also show additional open action(s); if so, inform your customer - this work can be done while
the vehicle is in for this UPDATE.
•
Contact the Warranty Helpline (U.S.) or the Warranty Campaign Specialist (Canada) if you have any
questions.
•
Enter the VIN in ELSA and proceed to the
“Campaign/Action” screen.
TIP
On the date of repair, print this screen and keep a
copy with the repair order.
•
Confirm the Campaign/Action is open . If the status is closed, no further work is
required.
•
Note the Applicable Criteria ID  for
use in determining the correct work to be done
and corresponding parts associated.
CRITICAL REPAIR STEP
STOP!
If multiple software update Campaign/Actions are
open, they must be performed in order of the Start
date . The oldest should be performed
first.
•
All Safety Recalls must be completed prior
to completing this campaign.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are
not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information
applies, contact an authorized Volkswagen dealer. 2023 Volkswagen of America, Inc. and Volkswagen Canada. All Rights Reserved.
57J3 Page 2 of 7
Release Date
11/03/2023
Technical Service Bulletin
57J3 UPDATE
Door Seam Cavity Sealing – (NVLW)
NOTE
•
Damages resulting from improper repair or failure to follow these work instructions are the dealer’s
responsibility and are not eligible for reimbursement under this action.
•
Diagnosis and repair of pre-existing conditions in the vehicle are not covered under this action.
•
Remove both front and rear supports for door
components per the ELSA repair manual:
o
Front doors: Repair manual > Body >
Body Exterior > 57 Front Doors,
Central Locking System > Door
Components > Support for Door
Components, Removing and Installing
o
Rear Doors: Repair manual > Body >
Body Exterior > 58 Rear Doors > Door
Components > Support for Door
Components, Removing and Installing
TIP
The glass panels in the doors do not have to be
removed. Once loosened from the door component
support, raise the glass panel all the way up and
apply adhesive tape to hold it in place.
•
Apply cavity wax to the inside of all four doors
at the lower seams in the area indicated
.
NOTE
The cavity wax should be applied the length of the
seams.
NOTE
The cavity wax can be applied using a brush,
VAG1379 spray gun, or a locally sourced undercoat
spray gun.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are
not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information
applies, contact an authorized Volkswagen dealer. 2023 Volkswagen of America, Inc. and Volkswagen Canada. All Rights Reserved.
57J3 Page 3 of 7
Release Date
11/03/2023
Technical Service Bulletin
57J3 UPDATE
Door Seam Cavity Sealing – (NVLW)
NOTE
The area where cavity wax is to be applied INSIDE
the door <1> is shown from the outside for clarity.
CAVITY WAX IS ONLY TO BE APPLIED INSIDE
THE DOOR, NOT THE OUTSIDE!
NOTE
The area where cavity wax is to be applied INSIDE
the door <1> is shown from the outside for clarity.
CAVITY WAX IS ONLY TO BE APPLIED INSIDE
THE DOOR, NOT THE OUTSIDE!
•
Reassemble in reverse order of removal.
•
Clean any excess wax leaking from the door
drains using isopropyl alcohol as needed.
•
Replace any damaged door panel clips as
needed.
•
If the ignition is switched on during the repair,
faults may be generated.
o
Clear the fault memory after the repair
if necessary.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are
not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information
applies, contact an authorized Volkswagen dealer. 2023 Volkswagen of America, Inc. and Volkswagen Canada. All Rights Reserved.
57J3 Page 4 of 7
Release Date
Technical Service Bulletin
11/03/2023
57J3 UPDATE
Door Seam Cavity Sealing – (NVLW)
Claim Entry Instructions
After Update has been completed, enter claim as soon as possible to help prevent work from being duplicated
elsewhere. Attach the ELSA screen print showing action open on the day of repair to the repair order.
If customer refused campaign work or vehicle is out of the specified warranty parameter for this Update:

U.S. dealers: Submit request via WISE under the Campaigns/Update/Recall Closure option.

Canada dealers: Upload the repair order [signed by customer] to Volkswagen WIN/Operations/Campaign
Closure.
Service Number
57J3
Damage Code
0099
Parts Vendor Code
Claim Type
WWO
Sold vehicle: 7 10
Unsold vehicle: 7 90
Causal Indicator
Vehicle Wash/Loaner
Mark labor as causal
Do not claim wash/loaner under this action
U.S.A.: Loaner/rental coverage cannot be claimed under this action. However,
loaner/rental may be covered under the Alternate Transportation Program. Please refer
to the Volkswagen Warranty Policy and Procedures Manual for loaner claims information
and reimbursement details.
Canada: Loaner/rental coverage cannot be claimed under this action. Please refer to the
Volkswagen Service Loaner Program to determine loaner eligibility.
Criteria I.D.
01
Remove all four door panels, door component supports, and apply cavity wax
LABOR
Labor Op
Time Units
Description
5729 76 99
230 TU
Remove door component supports and apply
cavity wax
2706 89 50
10
Connect battery charger (if necessary)
0150 00 00
Time stated on
diagnostic protocol
GFF operations for clearing faults
(if necessary)
PARTS
Quantity
Part Number
Description
0.10
D 329215M2
Cavity Preservative
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are
not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information
applies, contact an authorized Volkswagen dealer. 2023 Volkswagen of America, Inc. and Volkswagen Canada. All Rights Reserved.
57J3 Page 5 of 7
Release Date
Technical Service Bulletin
11/03/2023
57J3 UPDATE
Door Seam Cavity Sealing – (NVLW)
Additional Actions Some of the affected vehicles may be involved in additional Actions. Please check your
ELSA Campaign/Action Information screen so that any additional required work can be
done simultaneously.
Verifying Vehicle
Eligibility
To verify vehicle eligibility for this Update, always check the ELSA Campaign/Action
Information screen. The ELSA system is the only binding inquiry and verification system;
other systems are not valid and may result in non-payment of a claim.
Help for Claim
Entry
For questions regarding claim entry, contact Volkswagen Warranty.
Required
Customer
Notification
Inform your customer in writing by recording on the Repair Order any and all work that
was conducted on the vehicle, including any and all updates completed under this Update.
Required Special Tools
Spray Gun
Safety Gloves and
Safety Goggles
-VAG1379(or locally sourced
equivalent)
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are
not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information
applies, contact an authorized Volkswagen dealer. 2023 Volkswagen of America, Inc. and Volkswagen Canada. All Rights Reserved.
57J3 Page 6 of 7
Release Date
Technical Service Bulletin
11/03/2023
57J3 UPDATE
Door Seam Cavity Sealing – (NVLW)
Required Parts
Parts Control Type:
Upper Order Limit (UOL)
Parts will be managed with a weekly Upper Order Limit. Please see Parts On
Command (POC) for your Upper Order Limit quantity.
Initial Allocation:
NO
Please reference the Repair Projection Tool (below) to view your potential VIN
population.
Criteria
Quantity
Part Number
P.O.C. Part Description
Ordering Method
01
~100 ml
D -329-215-M2
PRESERV.
UOL
NOTE
Campaign parts should always be ordered as per the parts information in this circular. The ordering system will
supersede the part, if applicable.
• Properly store (retain), destroy or dispose of removed parts in accordance with all state/province and local
requirements, unless otherwise indicated and/or requested through the Warranty Parts Portal (WPP) for U.S.
and the Part Destruction and Core Disposition Report for Canada.
Additional Information
All parts and service references provided in this Update are subject to change and/or removal. Always check
ELSA for the most current version of this document.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are
not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information
applies, contact an authorized Volkswagen dealer. 2023 Volkswagen of America, Inc. and Volkswagen Canada. All Rights Reserved.
57J3 Page 7 of 7