V9123052071957_1
Service Bulletin Details
Public Details for: V9123052071957_1
Mib3 infotainment poor radio quality
Technical Service Bulletin Transaction No: 2071957/1 Release date: 11/06/2023 91-23-05 - MIB3 Poor Audio Quality Condition Applicable Vehicles Model(s) Atlas, Atlas Cross Sport Year Eng. Code 2021 – 2023 All Trans. Code VIN Range From All All VIN Range PR Code To All 8AR + 9VX Revision Table Instance Number Published Date Version Number Reason for Update 2071957/1 11/06/2023 91-23-05 Original publication This technical bulletin must be read in its entirety before attempting the software update. If software updates or flash campaigns/actions are performed on a vehicle, a charger with at least 70A charging current MUST be used in order to avoid problems during software updates and flash campaigns/actions. This technical bulletin ONLY applies to the vehicle groups specified above with PR codes 8AR+9VX. The customer may report one or more of the following symptoms: Infotainment system loses sound Infotainment volume control(s) malfunction Infotainment system produces abnormal noise(s) Page 1 of 4 © 2023 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin 91-23-05 - MIB3 Poor Audio Quality Transaction No: 2071957/1 Release date: 11/06/2023 Technical Background This procedure resolves the concern(s) specified above by updating the amplifier -J525- to the latest software level 3333. Production Solution N.A. Service Software Update Procedure Connect the MTRMSP0702 battery maintainer/charger to the vehicle’s 12 volt battery. Switch the ignition to the ON position. Connect the ODIS tester to the vehicle’s Data Link Connector (DLC). Initiate Guided Fault Finding (GFF) and allow the tester to perform module interrogation. Check the Software version number of Address 0047. If the Software version number is greater than or equal to 3333, this work procedure does not apply. If the Software version number is less than 3333, proceed with this technical bulletin. Figure 1. Click on the “Special Functions” tab and scroll down to select “Adapting software”. Select option 2, “Software update via measure code. Enter corrective action code 4C54. Click “Complete/Next”. Follow all necessary prompts as needed once the test plan begins. Exit GFF once the test is complete. Page 2 of 4 © 2023 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin 91-23-05 - MIB3 Poor Audio Quality Transaction No: 2071957/1 Release date: 11/06/2023 Warranty To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and Procedures Manual 1) Model(s) Year(s) Eng. Code(s) Trans. Code(s) VIN Range From VIN Range To Atlas, Cross Sport 2021 - 2023 All All All All SAGA Coding Claim Type: Use applicable Claim Type 1) Damage Service Number: Code 9144 HST Damage Location (Depends on Service No.) -- -- 0039 Atlas, Atlas Cross Sport Parts Manufacturer WG8 2) Labor Operation 3) : Charge Battery 27068950 = See Elsa for latest time units. Labor Operation 3) : Update Programming SVM See GFF Time expenditure. Diagnostic Time 4) GFF Time expenditure 01500060 = Actual GFF print out. 70 TU max. Road Test 01210002 = 00 TU 01210004 = 00 TU Technical Diagnosis 01320000 = 00 TU max. YES NO NO Claim Comment: Input “As per Technical Bulletin 2071957” in comment section of Warranty Claim. 1) Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only. 2) Code per warranty vendor code policy. 3) Labor Time Units (TUs) are subject to change with ELSA updates. 4) Documentation required per Warranty Policies and Procedures Manual. Page 3 of 4 © 2023 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin 91-23-05 - MIB3 Poor Audio Quality Transaction No: 2071957/1 Release date: 11/06/2023 Required Parts and Tools No Special Parts required. Tool Description Tool No: Midtronics Battery Tester/Charger MTRMSP0702 battery maintainer/charger VAS Diagnostic Tool VAS 6150/X & VAS 6160/X and ODIS Service with: current online updates Additional Information All part and service references provided in this Technical Bulletin are subject to change and/or removal. Always check with your Parts Dept. and Repair Manuals for the latest information. Page 4 of 4 © 2023 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.