PIT4720C
Service Bulletin Details
Public Details for: PIT4720C
Odometer servicing when the odometer cannot be set to the actual mileage.
- 2014 -
Models from 2014
File in Section: Service Bulletin - Bulletin No.: PIT4720C Date: May, 2013 PRELIMINARY INFORMATION Subject: Odometer Servicing When The Odometer Cannot Be Set To The Actual Mileage Models: 2014 and Prior GM Passenger Cars and Trucks This PI was superseded to update model years. Please discard PIT4720B. The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI. Condition/Concern When replacing or servicing the IPC/odometer and the exchange center is unable to program the actual mileage on the odometer or the actual mileage is unknown, have the dealer follow the instruction below. Recommendation/Instructions Refer the dealer to the GM SERVICE POLICIES AND PROCEDURES MANUAL section 3.2.4 ODOMETER SERVICING 3.2.4 Odometer Servicing Various laws require that when an odometer is serviced, repaired or replaced, the mileage indicated is to remain the same as before this service, repair or replacement. Where the odometer cannot register the same mileage as before, the odometer shall be adjusted to read zero and a notice in writing shall be attached to the driver's door frame of the vehicle (refer to illustration ODOMETER SERVICING LABEL). It is the general practice of Authorized Service Centers to return repaired speedometers to their customers showing the original mileage reading on the odometer as received. This practice will apply whether or not the odometer unit is replaced. Therefore, a notice for the vehicle door frame indicating that an odometer has been set to zero normally will not be required. In those unusual instances when the odometer cannot be set to the actual vehicle mileage, it must be set at zero and a label such as indicated below, must be affixed to the driver's door frame of the vehicle by the Service Agent. The Odometer Repair Notice Label may be obtained through GMCCA (Catalog Group 8.808). SAMPLE LABEL: ODOMETER REPAIR/REPLACEMENT THE ODOMETER ON THIS VEHICLE WAS REPAIRED AND TURNED BACK TO ZERO, OR WAS REPLACED WITH AN ODOMETER SET AT ZERO. MILEAGE PRIOR TO REPAIR/REPLACEMENT WAS: _______________________MILES OR _______________________KILOMETERS. DATE REPAIRED/REPLACED: __________ BY EMPLOYEE: _____________________________________________________ FEDERAL LAW PROHIBITS REMOVAL OR ALTERATION OF THIS LABEL PT. NO. 10443718 ODOMETER REPAIR NOTICE Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be performed.