23-NA-139

Service Bulletin Details

Public Details for: 23-NA-139

This service bulletin advises the tech on what to do if the specific codes P1955 and/or P0867 have been set for the transmission to correct customer concerns of a service transmission message displayed on driver information center (dic), ma


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Bulletin No.:
Service Bulletin
Date:
23-NA-139
November, 2023
INFORMATION
Subject:
Information on Internal Transmission Faults Related to Components Not Serviceable at
Dealer Level, Service Transmission Message Displayed on Driver Information Center
(DIC), Malfunction Indicator Lamp (MIL) Illuminated – DTC P1955 and/or P0867 Set
Attention: This bulletin DOES NOT apply to Corvette E-Ray.
This Service Bulletin replaces PIP5797E. Please discard all versions of PIP5797.
Brand:
Model:
Chevrolet
Corvette
Model Year:
VIN:
from
to
from
to
2020
2024
—
—
Engine:
Transmission:
All
All EXCEPT
RPO MLH
Involved Region or Country
North America, Europe, Middle East, Australia/New Zealand
Condition
Some customers may comment on one or more of the following:
• MIL illuminated.
• Service Transmission Message displayed on the DIC.
Technicians may find one or more of the following DTCs set in the transmission Control
Module (TCM):
• P1955
• P0867
Cause
Internal transmission faults related to components not serviceable at the dealer level.
Correction
If DTCs P1955 or P0867 are current or in history, the transmission assembly will require
replacement. Do not attempt any other repairs for these DTCs other than transmission
assembly replacement following service information and labor times.
Note: An MCV replacement will not repair vehicles with P0867 or P1955 current or in
history.
Important: Service agents must comply with all
International, Federal, State, Provincial, and/or
Local laws applicable to the activities it performs
under this bulletin, including but not limited to
handling, deploying, preparing, classifying,
packaging, marking, labeling, and shipping
dangerous goods. In the event of a conflict between
the procedures set forth in this bulletin and the
laws that apply to your dealership, you must follow
those applicable laws.
Warranty Information
For vehicles repaired under the Emission coverage,
use the following labor operation. Reference the
Applicable Warranties section of Investigate Vehicle
History (IVH) for coverage information.
Copyright 2023 General Motors LLC. All Rights Reserved.
Labor
Operation
Description
Labor Time
8486338*
Perform Diagnostics and
Reset Codes P1955 and/or
P0867
0.2 hr
*This is a unique Labor Operation for bulletin use only.
Page 2
November, 2023
Bulletin No.: 23-NA-139
Version
3
Modified
Released August 09, 2023
Revised September 26, 2023 – Removed the first Note in the Correction section.
Revised November 15, 2023 – Added the Attention statement, 2024 Model Year and
RPO MLH exception under Transmission column.
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a
job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the
information.
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