A6923022072023_1

Service Bulletin Details

Public Details for: A6923022072023_1

This bulletin provides information for when the airbag warning light is illuminated; dtc B120E1b.


- 9999 - 2024 - 2023 - 2022 - 2021 -

Models from 9999
9999 AUDI AUDI
Technical Service Bulletin
69 Airbag warning light on, DTC B120E1B
69 23 02 2072023/1 November 15, 2023.
Model(s)
Year
Q5, Q5 e quattro,
Q5 Sportback,
2021 – 2024
SQ5, SQ5
Sportback
VIN Range
Vehicle-Specific Equipment
All
Not Applicable
Condition
Customer states:
• The airbag warning light is on.
Workshop findings:
The following DTC is stored in the airbag control module, J234 (address word 0015):
DTC B120E1B: driver airbag release valve igniter Resistance too high
Technical Background
The wire routing of the driver airbag release valve igniter, N490, is not optimal causing tension on the release
valve igniter connector. During vibrations, this tension leads to an increased electrical resistance.
Production Solution
Improved wire routing.
Service
1. Remove the driver airbag according to: Elsa>>Repair manual>>Body>>Body Interior>>69
Passenger Protection, Airbags, Seat Belts>>Driver Side Airbag>>Airbag Unit with Igniter,
Removing and Installing.
2. Check the routing of the driver airbag wire harness. Pay close attention to the wire routing of the
driver airbag release valve igniter, N490 (Figure 1, 2).
© 2023 Audi of America, Inc.
Internal
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Figure 1. Tension on connector for airbag release valve igniter.
Figure 2. Tension on connector for airbag release valve igniter.
3. Replace the driver airbag wire harness. Route the new wire harness without causing tension on
the airbag connectors.
4. After reinstalling the driver airbag, clear all fault codes.
Warranty
Claim Type:
• 110 Up to 48 Months/50,000 Miles.
• G10 for CPO Covered Vehicles – Verify Owner.
• If the vehicle is outside of any warranty, this Technical Service Bulletin is
informational only.
Service Number:
9766
Damage Code:
0029
© 2023 Audi of America, Inc.
Internal
Page 2 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Labor Operations:
Driver airbag unit remove+reinstall
6958 1900
See SRT with
associated
operations
Diagnostic Time:
Driver airbag harness replace
9766 5599
10 TU
GFF
0150 0060
Time stated on
the diagnostic
protocol
(Max 30 TU)
Claim Comment:
Road test prior to the service procedure No allowance
0 TU
Road test after the service procedure
0 TU
No allowance
As per TSB 2072023/1
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and
Procedures Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Always check with your Parts Department and/or ETKA for the latest information and parts
bulletins.
Part
Part Description
Quantity
Fasteners, Bolts, Nuts, and Screws as needed per the Repair
See
Manual
ETKA/ELSA
Airbag harness
01
Number
See ETKA
80A971589E
Tool Number
Tool Description
VAS 6160/VAS 6150
VAS tester with the current version of ODIS (Windows 10)
Additional Information
© 2023 Audi of America, Inc.
Internal
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
All parts and service references provided in this TSB (2072023) are subject to change and/or removal.
©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.
© 2023 Audi of America, Inc.
Internal
Page 4 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.


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