A9023542069662_2

Service Bulletin Details

Public Details for: A9023542069662_2

This bulletin provides information for when there is a warning, warning jolt, and/or brake engagement with audi pre sense.


- 9999 - 2025 - 2024 - 2023 - 2022 -

Models from 9999
9999 AUDI AUDI
Technical Service Bulletin
90 Audi pre sense warning, warning jolt, and/or brake engagement (MQB/MEB)
90 23 54 2069662/2 November 15, 2023. Supersedes Technical Service Bulletin Group 90 number 23-12 dated
March 8, 2023 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
All
Not Applicable
A3, S3, RS 3, Q4
e-tron, and Q4 2022 – 2025
Sportback e-tron
Condition
REVISION HISTORY
Date
Purpose
-
Revised header (Add MY25)
03/08/2023
Initial publication
Customer states:
The customer complains that Audi pre sense front intervened for no reason:
• Audi pre sense front warning.
and/or
• Audi pre sense front warning jolt.
and/or
• Audi pre sense front emergency braking.
Figure 1: Pre-sense message on the instrument cluster.
Workshop findings:
The complaint cannot be reproduced during a road test.
Technical Background
© 2023 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Observe the safety instructions and the limits of the supporting systems, sensors and cameras (refer to the
owner’s manual and applicable self-study programs [SSP 680: Audi A3]).
Production Solution
Not applicable.
Service
Ask the customer the following questions and note them in the claim comments:
• When did the Audi pre sense front intervention take place? [day, month and year]
• Was the red Audi pre sense symbol displayed in the instrument cluster during the complaint? [yes/no]
• Was a warning tone issued at the same time that the red Audi pre sense symbol was displayed? [yes/no]
• Were the hazard warning lights switched on or the side windows closed at the same time? [yes/no]
Perform the Audi pre sense test program. The test program can be found under:
Test plan > Select self-test > Body > Electrical system > 01 - On Board Diagnostic capable systems > 0013 Control Module for Adaptive Cruise Control -J428- > 0013 - Technical Service Bulletin (TSB) > Audi pre sense
The test program asks you to enter the date of the customer complaint.
The test program checks whether Audi pre sense front interventions took place in the period between three days
before and three days after the date entered.
At the end the program provides a list of the Audi pre sense front interventions during this period.
• Audi pre sense warning
If the vehicle approaches a vehicle travelling in front or a stationary vehicle in a critical situation, the instrument
cluster can provide the driver with visual and acoustic warnings within certain limits.
• Audi pre sense warning jolt
If the driver does not respond to the warnings, the ABS control unit J104 issues an urgent warning with a jolt. The
warning jolt is a very short, clearly noticeable application of the brakes that does not slow down the vehicle. It is
intended to bring the driver’s attention back to the traffic situation and to signal that an immediate reaction is
necessary to prevent a collision.
• Driver-triggered emergency braking
When the driver applies the brakes, Audi pre sense front calculates whether the driver is braking sufficiently to
prevent a collision. If this is not the case, the necessary braking performance is increased according to the
situation up to the strength required to bring the vehicle to a standstill.
• Automatic partial braking (preliminary stage)
If the driver does not respond to the warnings, an urgent warning is issued in the form of a jolt. The warning jolt is
a very short, clearly noticeable application of the brakes that does not slow down the vehicle. It is intended to
© 2023 Audi of America, Inc.
Internal
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
bring the driver’s attention back to the traffic situation and to signal that an immediate reaction is necessary to
prevent a collision.
• Automatic partial braking (main stage)
Emergency braking is triggered. In situations where a collision cannot be avoided, additional support is provided
to the driver in the form of automatic braking to bring the vehicle to a standstill. In this case, the front assist
applies the maximum braking force.
• Swerve support
The swerve assist is active at speeds above 19mph. If a collision warning is required, the system performs a
brake jolt as a warning. The system supports the driver by providing a small amount of steering torque (max.
2 Nm) to correct the steering angle/assist with changing lane. The systems used for the swerve assist are: front
assist, ACC and lane assist.
• Brake dead time minimization
If a hazardous situation is identified, the hydraulic brake system is pre-charged and a slight jolt is noticeable.
• Turn-off function (turn assist)
Emergency braking may be initiated during a left turn at speeds of up to 9mph. The function can prevent a frontal
collision with an oncoming vehicle when turning off.
Please note that only the last four events in each category are stored.
The Audi pre sense test program must only be performed once per complaint. As an exception to this, if the
customer specifies several times when the complaint occurred, the Audi pre sense test program may be
performed a maximum of three times for the complaint.
Warranty
Claim Type:
• 110 up to 48 Months/50,000 Miles.
• G10 for CPO Covered Vehicles – Verify Owner.
• If the vehicle is outside any warranty, this Technical Service Bulletin is
informational only.
Service Number:
9163
Damage Code:
0039
Diagnostic Time:
GFF
0150 0000
Time stated on
the diagnostic
protocol
(Max 30 TU)
Road test prior to the service procedure
No allowance
0 TU
Road test after the service procedure
No allowance
0 TU
© 2023 Audi of America, Inc.
Internal
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Claim Comment:
As per TSB 2069662/2
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Additional Information
More information on this system can be found in the following resources:
• SSP: 680, Audi A3
• TSB 2058077: 90 Audi pre sense warning, warning jolt, and/or brake engagement (MLB)
All part and service references provided in this TSB (2069662) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.
© 2023 Audi of America, Inc.
Internal
Page 4 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.


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