A9023542069662_2
Service Bulletin Details
Public Details for: A9023542069662_2
This bulletin provides information for when there is a warning, warning jolt, and/or brake engagement with audi pre sense.
- 9999 - 2025 - 2024 - 2023 - 2022 -
Models from 9999
9999 AUDI AUDI |
Models from 2025
2025 AUDI A3 |
2025 AUDI Q4 E-TRON |
2025 AUDI Q4 E-TRON SPORTBACK |
2025 AUDI RS3 |
2025 AUDI S3 |
Models from 2024
2024 AUDI A3 |
2024 AUDI Q4 |
2024 AUDI Q4 E-TRON |
2024 AUDI Q4 E-TRON SPORTBACK |
2024 AUDI RS3 |
2024 AUDI S3 |
Models from 2023
2023 AUDI A3 |
2023 AUDI Q4 |
2023 AUDI Q4 E-TRON |
2023 AUDI Q4 E-TRON SPORTBACK |
2023 AUDI RS3 |
2023 AUDI S3 |
Models from 2022
2022 AUDI A3 |
2022 AUDI Q4 |
2022 AUDI Q4 E-TRON |
2022 AUDI Q4 E-TRON SPORTBACK |
2022 AUDI RS3 |
2022 AUDI S3 |
Technical Service Bulletin 90 Audi pre sense warning, warning jolt, and/or brake engagement (MQB/MEB) 90 23 54 2069662/2 November 15, 2023. Supersedes Technical Service Bulletin Group 90 number 23-12 dated March 8, 2023 for reasons listed below. Model(s) Year VIN Range Vehicle-Specific Equipment All Not Applicable A3, S3, RS 3, Q4 e-tron, and Q4 2022 – 2025 Sportback e-tron Condition REVISION HISTORY Date Purpose - Revised header (Add MY25) 03/08/2023 Initial publication Customer states: The customer complains that Audi pre sense front intervened for no reason: • Audi pre sense front warning. and/or • Audi pre sense front warning jolt. and/or • Audi pre sense front emergency braking. Figure 1: Pre-sense message on the instrument cluster. Workshop findings: The complaint cannot be reproduced during a road test. Technical Background © 2023 Audi of America, Inc. Internal Page 1 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Observe the safety instructions and the limits of the supporting systems, sensors and cameras (refer to the owner’s manual and applicable self-study programs [SSP 680: Audi A3]). Production Solution Not applicable. Service Ask the customer the following questions and note them in the claim comments: • When did the Audi pre sense front intervention take place? [day, month and year] • Was the red Audi pre sense symbol displayed in the instrument cluster during the complaint? [yes/no] • Was a warning tone issued at the same time that the red Audi pre sense symbol was displayed? [yes/no] • Were the hazard warning lights switched on or the side windows closed at the same time? [yes/no] Perform the Audi pre sense test program. The test program can be found under: Test plan > Select self-test > Body > Electrical system > 01 - On Board Diagnostic capable systems > 0013 Control Module for Adaptive Cruise Control -J428- > 0013 - Technical Service Bulletin (TSB) > Audi pre sense The test program asks you to enter the date of the customer complaint. The test program checks whether Audi pre sense front interventions took place in the period between three days before and three days after the date entered. At the end the program provides a list of the Audi pre sense front interventions during this period. • Audi pre sense warning If the vehicle approaches a vehicle travelling in front or a stationary vehicle in a critical situation, the instrument cluster can provide the driver with visual and acoustic warnings within certain limits. • Audi pre sense warning jolt If the driver does not respond to the warnings, the ABS control unit J104 issues an urgent warning with a jolt. The warning jolt is a very short, clearly noticeable application of the brakes that does not slow down the vehicle. It is intended to bring the driver’s attention back to the traffic situation and to signal that an immediate reaction is necessary to prevent a collision. • Driver-triggered emergency braking When the driver applies the brakes, Audi pre sense front calculates whether the driver is braking sufficiently to prevent a collision. If this is not the case, the necessary braking performance is increased according to the situation up to the strength required to bring the vehicle to a standstill. • Automatic partial braking (preliminary stage) If the driver does not respond to the warnings, an urgent warning is issued in the form of a jolt. The warning jolt is a very short, clearly noticeable application of the brakes that does not slow down the vehicle. It is intended to © 2023 Audi of America, Inc. Internal Page 2 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin bring the driver’s attention back to the traffic situation and to signal that an immediate reaction is necessary to prevent a collision. • Automatic partial braking (main stage) Emergency braking is triggered. In situations where a collision cannot be avoided, additional support is provided to the driver in the form of automatic braking to bring the vehicle to a standstill. In this case, the front assist applies the maximum braking force. • Swerve support The swerve assist is active at speeds above 19mph. If a collision warning is required, the system performs a brake jolt as a warning. The system supports the driver by providing a small amount of steering torque (max. 2 Nm) to correct the steering angle/assist with changing lane. The systems used for the swerve assist are: front assist, ACC and lane assist. • Brake dead time minimization If a hazardous situation is identified, the hydraulic brake system is pre-charged and a slight jolt is noticeable. • Turn-off function (turn assist) Emergency braking may be initiated during a left turn at speeds of up to 9mph. The function can prevent a frontal collision with an oncoming vehicle when turning off. Please note that only the last four events in each category are stored. The Audi pre sense test program must only be performed once per complaint. As an exception to this, if the customer specifies several times when the complaint occurred, the Audi pre sense test program may be performed a maximum of three times for the complaint. Warranty Claim Type: • 110 up to 48 Months/50,000 Miles. • G10 for CPO Covered Vehicles – Verify Owner. • If the vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 9163 Damage Code: 0039 Diagnostic Time: GFF 0150 0000 Time stated on the diagnostic protocol (Max 30 TU) Road test prior to the service procedure No allowance 0 TU Road test after the service procedure No allowance 0 TU © 2023 Audi of America, Inc. Internal Page 3 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Claim Comment: As per TSB 2069662/2 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Additional Information More information on this system can be found in the following resources: • SSP: 680, Audi A3 • TSB 2058077: 90 Audi pre sense warning, warning jolt, and/or brake engagement (MLB) All part and service references provided in this TSB (2069662) are subject to change and/or removal. Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair. ©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites without the prior expressed written permission of the publisher. © 2023 Audi of America, Inc. Internal Page 4 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.