A9723032072000_1
Service Bulletin Details
Public Details for: A9723032072000_1
- 2024 - 2023 - 2022 - 2021 - 2020 -
Technical Service Bulletin 97 Message "Drive system: fault. Limited performance" DTC P048000, P048100, U063300, P069400 97 23 03 2072000/1 November 17, 2023. Model(s) Year VIN Range Vehicle-Specific Equipment All Not Applicable Q7, SQ7, Q8, 2020 – 2024 SQ8, and RS Q8 Condition Customer states: At least one of the following messages appears in the instrument cluster: • “Drive system: fault. Limited performance” AND/OR • “Maximum engine speed 2000 RPM” Workshop findings: One or more of the following DTCs (intermittent or static) are stored in the engine control unit J623 (Address word 0001): • DTC U063200: Lost Communication With Fan 1 • DTC U063300: Lost Communication With Fan 2 • DTC P069200: Cooling Fan 1 Control Circuit High • DTC P069400: Cooling Fan 2 Control Circuit High • DTC P069100: Cooling Fan 1 Control Circuit Low • DTC P069300: Cooling Fan 2 Control Circuit Low • DTC P048000: Cooling Fan 1 Control Circuit • DTC P048100: Cooling Fan 2 Control Circuit • DTC P10EFA00: Function limitation due to radiator fan failure Technical Background The wiring harness for the radiator fans may be loose at an attachment point and chafe against adjacent components. Production Solution Optimized routing in production. © 2023 Audi of America, Inc. Internal Page 1 of 3 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Service Check the wiring harness for the radiator fans in the vicinity of the front right longitudinal member. 1. If the wiring harness is damaged in the area circled in red (refer to photo), repair it using wiring harness repair set VAS 1978 B/C. 2. Then secure the wiring harness at the lower longitudinal member (green arrow Figure 1). 3. Ensure there is sufficient clearance so that the wiring harness does not contact other components. Figure 1: Secure fan harness to green arrow The wiring harness must be secured at the smaller hole on the right as the clip will not hold permanently in the larger hole on the left. Warranty Claim Type: 110 Up to 48 Months/50,000 Miles. G10 for CPO Covered Vehicles – Verify Owner. If the vehicle is outside of any warranty, this Technical Service Bulletin is informational only. Service Number: 9713 Damage Code: 0025 Labor Operations: Remove and install noise insulation 1082 1900 See SRT with associated operations Repair wiring harness (depending on number of wires) 9709 41 xx See SRT with associated operations Modify wiring harness 9709 4999 10 TU GFF 0150 0060 Time stated on the diagnostic protocol (Max 60 TU) Diagnostic Time: © 2023 Audi of America, Inc. Internal Page 2 of 3 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Claim Comment: Road test prior to the service procedure No allowance 0 TU Road test after the service procedure No allowance 0 TU As per TSB 2072000/1 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Required Parts and Tools Tool Number Tool Description VAS 1978 B Wire harness repair set Additional Information All part and service references provided in this TSB (2072000) are subject to change and/or removal. Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair. ©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites without the prior expressed written permission of the publisher. © 2023 Audi of America, Inc. Internal Page 3 of 3 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.