A9723022069999_4

Technical Service Bulletin
97 Vehicle does not start; warning in cluster "Engine/power unit start system: fault". DTC B114815 is
stored
97 23 02 2069999/4 November 10, 2023. Supersedes Technical Service Bulletin Group 97 number 23-01 dated
October 16, 2023 for reasons listed below.
Model(s)
Year
A3, S3, and RS 3 2021 – 2024
VIN Range
Vehicle-Specific Equipment
All
Not Applicable
Condition
REVISION HISTORY
Revision
Date
Purpose
4
-
Revised Service (Updated service directions)
3
10/16/2023
Revised Service ( Added headlight aiming step)
Revised Warranty (Updated labor operations)
2
08/25/2023
Revised Service (Updated SVM table and content)
Revised Condition (Added DTCs)
Revised Warranty (Added SW update, removed part replacement)
Customer states:
The vehicle does not start. The message “Engine start system: fault” or “Power unit start system: fault”
appears in the instrument cluster.
Workshop findings:
The following DTC is stored statically or intermittently in the onboard supply control, J519 (address word 0009):
• DTC B114815: Terminal 15 open circuit/short circuit to B+
There may also be related terminal 15 implausible DTCs stored in various modules. Please review the
table below.
Diagnostic address
DTC
0003
U140500 Terminal 15, implausible signal
0015
B201C00 Supply voltage implausible signal
0023
C121E00 Terminal 15, implausible signal
© 2023 Audi of America, Inc.
Internal
Page 1 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
0044
U112300 Data bus error value received
0069
U140500 Terminal 15, implausible signal
0075
U112300 Data bus error value received
Technical Background
Hardware conflict within the onboard supply control, -J519- (address word 0009).
Production Solution
Not applicable.
Service
If the customer concern and DTC match as stated above, update onboard supply control unit -J519- (address
word 0009) using SVM code 09A059. Please reference the TSB number in the claim comments.
SVM Update Instructions
Always use DoIP when flashing a control module via ODIS in supported vehicles.
To Activate DoIP, select Administration>>General>>GFF Process>>DoIP communication>>Only allow
DoIP communication
This setting will automatically reset when the diagnostic session is ended.
You can tell if DoIP is active by observing a red LED on the VAS 6154(A)
1. Follow all instructions in TSB 2011732: 00 Software Version Management (SVM), operating instructions.
2. Update the onboard supply control unit -J519- (diagnostic address 0009) using the SVM action code as listed
in the table below, if necessary:
Old software part Old software Old Target Data
New Target Data
New
number
version
Container Version Container Number Software
Version
(or higher)
SVM Code
Input
(or higher)
5WA937086**
0174 - 0182
Any
5WA937087**
0174 - 0182
Any
© 2023 Audi of America, Inc.
Internal
*
0183
09A059
Page 2 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
3. After the update, check the headlight aim and adjust only if needed.
Warranty
Claim Type:
• 110 Up to 48 Months/50,000 Miles.
• G10 for CPO Covered Vehicles – Verify Owner.
• If the vehicle is outside of any warranty, this Technical Service Bulletin is
informational only.
Service Number:
9710
Damage Code:
0039
Labor Operations:
Update software in onboard supply
control unit J519 (address word 0009)
0151 0000
Time stated on the
diagnostic protocol
(Max 100 TU)
Adjust 2 headlights (if needed)
9415 16XX
See SRT with
associated labor
operations
GFF
No allowance
0 TU
Diagnostic Time:
(Included above)
Road test prior to the service
procedure
No allowance
0 TU
Road test after the service procedure
No allowance
0 TU
Claim Comment:
As per TSB 2069999/3
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Tool Number
Tool Description
VAS 6160/VAS 6150
VAS tester with the current version of ODIS (Windows 10)
Additional Information
All part and service references provided in this TSB (2069999) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
© 2023 Audi of America, Inc.
Internal
Page 3 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.
© 2023 Audi of America, Inc.
Internal
Page 4 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.