PIT6076

Service Bulletin Details

Public Details for: PIT6076

This preliminary information communicates that you may notice a black screen on their radio display. This can happen for a period of a couple seconds or the entire ignition cycle. Engineering is aware of the issue and investigating.


- 2024 - 2023 - 2022 -

Bulletin No.: PIT6076
Published date: 10/20/2023
Preliminary Information
PIT6076 Intermittent but Frequent Black Screens On IOK Radio
Models
Brand:
Model:
Model Years:
VIN:
from to
Engine: Transmissions:
Chevrolet Silverado 1500 New (RPO J22, VIN Digit 5 = A / D)
2022
All
All All
All
Chevrolet Silverado 1500
2023 - 2024
All
All All
All
Chevrolet Silverado HD
2024
All
All All
All
Chevrolet Suburban
2022 - 2023
All
All All
All
Chevrolet Tahoe
2022 - 2023
All
All All
All
GMC
Sierra 1500 New (RPO J22, VIN Digit 5 = H / U)
2022
All
All All
All
GMC
Sierra 1500
2023 - 2024
All
All All
All
GMC
Sierra HD
2024
All
All All
All
GMC
Yukon
2022 - 2023
All
All All
All
GMC
Yukon XL
2022 - 2023
All
All All
All
Involved Region or Country North America
Additional RPO
IOK
Condition
Customers may notice a black screen on their radio display. This can happen for a
period of a couple seconds or the entire ignition cycle.
Cause
Engineering is aware of the issue and investigating
Correction:
Con rm with the customer the frequency of the black screen.
We are targeting vehicles with multiple black screens in one week.
If so, inspect the current radio software version. Navigate to Settings -> About -> Build Number -> Information “i”
to view and verify the software version.
Note: the picture above is an example for where to look for the software version number, The version pictured
(W165) would not apply to this bulletin.
If the build number is equal to or greater than Y167. Contact TAC and start a case referencing this PI.
Dealers are not to replace the radio at this time and are asked to verify concern
Warranty Information
For vehicles repaired under the Bumper-to-Bumper coverage (Canada Base Warranty coverage), use the
following labor operation. Reference the Applicable Warranties section of Investigate Vehicle History (IVH)
for coverage information.
Labor Operation
3487998
Description
Verify intermittent black display screen on IOK radio
*This is a unique Labor Operation for Bulletin use only.
Version History
Version
Modi ed
1
10/20/2023 - Created on.
© 2023 General Motors. All Rights Reserved.
Labor Time
0.2 Hr.


© dot.report 2024

Use of this information constitutes acceptance for use in an AS IS condition. There are NO warranties, implied or otherwise, with regard to this information or its use. Any use of this information is at the user's risk. It is the responsibility of user to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content. EACH USER WILL BE SOLELY RESPONSIBLE FOR ANY consequences of his or her direct or indirect use of this web site. ALL WARRANTIES OF ANY KIND ARE EXPRESSLY DISCLAIMED. This site will NOT BE LIABLE FOR ANY DIRECT, INDIRECT or any other kind of loss.