PIT6076
Service Bulletin Details
Public Details for: PIT6076
This preliminary information communicates that you may notice a black screen on their radio display. This can happen for a period of a couple seconds or the entire ignition cycle. Engineering is aware of the issue and investigating.
Models from 2024
2024 CHEVROLET SILVERADO 1500 |
2024 CHEVROLET SILVERADO EV |
2024 GMC SIERRA 1500 |
2024 GMC SIERRA 3500 |
Models from 2023
2023 CHEVROLET SILVERADO 1500 |
2023 CHEVROLET SUBURBAN |
2023 CHEVROLET TAHOE |
2023 GMC SIERRA 1500 |
2023 GMC YUKON |
2023 GMC YUKON XL |
Models from 2022
2022 CHEVROLET SILVERADO 1500 |
2022 CHEVROLET SUBURBAN |
2022 CHEVROLET TAHOE |
2022 GMC SIERRA 1500 |
2022 GMC YUKON |
2022 GMC YUKON XL |
Bulletin No.: PIT6076 Published date: 10/20/2023 Preliminary Information PIT6076 Intermittent but Frequent Black Screens On IOK Radio Models Brand: Model: Model Years: VIN: from to Engine: Transmissions: Chevrolet Silverado 1500 New (RPO J22, VIN Digit 5 = A / D) 2022 All All All All Chevrolet Silverado 1500 2023 - 2024 All All All All Chevrolet Silverado HD 2024 All All All All Chevrolet Suburban 2022 - 2023 All All All All Chevrolet Tahoe 2022 - 2023 All All All All GMC Sierra 1500 New (RPO J22, VIN Digit 5 = H / U) 2022 All All All All GMC Sierra 1500 2023 - 2024 All All All All GMC Sierra HD 2024 All All All All GMC Yukon 2022 - 2023 All All All All GMC Yukon XL 2022 - 2023 All All All All Involved Region or Country North America Additional RPO IOK Condition Customers may notice a black screen on their radio display. This can happen for a period of a couple seconds or the entire ignition cycle. Cause Engineering is aware of the issue and investigating Correction: Con rm with the customer the frequency of the black screen. We are targeting vehicles with multiple black screens in one week. If so, inspect the current radio software version. Navigate to Settings -> About -> Build Number -> Information “i” to view and verify the software version. Note: the picture above is an example for where to look for the software version number, The version pictured (W165) would not apply to this bulletin. If the build number is equal to or greater than Y167. Contact TAC and start a case referencing this PI. Dealers are not to replace the radio at this time and are asked to verify concern Warranty Information For vehicles repaired under the Bumper-to-Bumper coverage (Canada Base Warranty coverage), use the following labor operation. Reference the Applicable Warranties section of Investigate Vehicle History (IVH) for coverage information. Labor Operation 3487998 Description Verify intermittent black display screen on IOK radio *This is a unique Labor Operation for Bulletin use only. Version History Version Modi ed 1 10/20/2023 - Created on. © 2023 General Motors. All Rights Reserved. Labor Time 0.2 Hr.