NCU VS3KRA

Service Bulletin Details

Public Details for: NCU VS3KRA

Please see the atached documents related to the campaign listed above.


- 2023 - 2022 - 2021 -

TO: Mercedes-Benz Dealer Principals, General
Managers, Sales Managers, Service Managers,
Parts Managers
FROM: Anthony Washington, Senior Manager,
Regula�ons and Cer�fica�ons
Re: Launch Recall Campaign No�fica�on
Model Sprinter 907
Model Years 2021-2023
Replace Fuel Delivery Module
DATE: October, 2023
IMPORTANT RECALL CAMPAIGN INFORMATION
Please see the atached documents related to the campaign listed above.
Campaign No. :
Campaign Desc. :
2023090004
VS3KRAPUMP
Replace Fuel Delivery Module
This is to no�fy you of a Recall Campaign Launch to replace the fuel delivery module on approximately 11,190 MY 2021-2023
Mercedes-Benz Sprinter vans. The recall campaign will be visible on the www.safercar.gov website and may generate ques�ons from
customers. All affected VINs will be flagged "OPEN" in VMI and cannot be sold un�l the recall has been remedied.
Background
Issue
What We’re Doing
Parts
Mercedes-Benz AG, the manufacturer of Sprinter vans, has determined that on certain Sprinter (907
pla�orm) vehicles the fuel pump impeller might not meet specifica�ons in regards to material
characteris�cs. As a consequence, the impeller might deform and come into contact with the fuel
pump housing, leading to a mechanical resistance. In some instances, this could lead to a shutdown of
the fuel pump. As a result, the vehicle could lose propulsion, which could increase the risk of a crash
or injury.
As a precau�onary measure, an authorized Mercedes-Benz dealers will check the fuel delivery module
on the affected vehicles and replace it, if necessary.
Parts are available and can be ordered as necessary.
Vehicle Model Year(s)
Vehicle Model
2021-2023
Sprinter
Vehicles Affected
Vehicle Popula�ons
Popula�on
11,190
Dealer Inventory
0
Given this no�ce, it is a viola�on of Federal law for a dealer to sell or lease any new vehicles in dealer inventory covered by this
no�fica�on un�l the vehicle has been repaired.
Loaner and demonstrator vehicles may con�nue to be driven, but must not be retailed un�l repaired.
Addi�onally, given this no�ce, it is a viola�on of Federal Law for rental companies to rent new vehicles covered by this no�fica�on
un�l the vehicle has been repaired.
Next Steps/Notes
Customer No�fica�on Timeline
An owner no�fica�on leter to be mailed in November, 2023.
AOMs – This recall may generate ques�ons from your dealers. Please forward this
no�ce to your dealers ASAP.
This recall may affect vehicles in your fleet. Please contact your respec�ve MBUSA
fleet representa�ve for further informa�on and next steps. For repairs, please
Rental Fleet Partners
contact your preferred MBUSA dealer.
While we regret any inconvenience this may cause, we are determined to maintain a high level of vehicle quality and customer
sa�sfac�on.
AOMS/SOMS
Campaign No. 2023090004 October, 2023
TO:
ALL MERCEDES-BENZ CENTERS
SUBJECT:
Model 907 Sprinter, Model Year 2021-2023
Replace Fuel Delivery Module
Mercedes-Benz AG, the manufacturer of Sprinter vans, has determined that on certain
Sprinter (907 platform) vehicles the fuel pump impeller might not meet specifications in
regards to material characteristics. As a consequence, the impeller might deform and come
into contact with the fuel pump housing, leading to a mechanical resistance. In some
instances, this could lead to a shutdown of the fuel pump. As a result, the vehicle could
lose propulsion, which could increase the risk of a crash or injury.
As a precautionary measure, MBUSA will check the fuel delivery module on the affected
vehicles and replace it, if necessary.
Prior to performing this Recall Campaign:
• Please check VMI to determine if the vehicle is involved in the Campaign and if it has been
previously repaired.
• Please review the entire Recall Campaign bulletin and follow the repair procedure exactly as
described.
Please note that Recall Campaigns do not expire and may also be performed on a vehicle with
a vehicle status indicator.
Approximately 11,190 vehicles are involved.
Order No. V-RC-2023090004
This bulletin has been created and maintained in accordance with MBUSA-SLP
S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality
Records.
V-RC-2019050017
Model
907 with engine 274
Operation no. of the operation texts or standard texts and flat rates
Category Op. no.
Operation text
L
12 1719
Operations: Replace fuel delivery module
Time
1.3 h
L
12 1720
0.1 h
L
12 1723
Operations: Extract fuel vapors (when working on
fuel system)
Operations: Extra work for replacing fuel delivery
module on delivery without fill level sensor
0.1 h
Damage Code Codeword
VS3KRAPU
MP
47 902 07
VS3KRAPU
MP
47 902 07
VS3KRAPU
MP
47 902 07
**extra time only If you receive a part without the fill level sensor
1
2
Fuel tank fill level sensor
Fuel feed module
D47.20-A027-03
V-RC-2023090004
1
3
4
Fuel hose
Filler neck
D47.20-A028-03
aDanger
aCaution
Risk of explosion caused by fuel
igniting, risk of poisoning caused
by inhaling and swallowing fuel as
well as risk of injury to eyes and
skin caused by contactwith fuel.
No fires, sparks, open flames or
smoking. Pour fuels into suitable
and appropriately marked
containers only.
Wear protective clothing when
handling fuel.
Risk of injury caused by scraping Always wear protective gloves
when working on or near sharp
or cutting body parts on sharp
and non-deburred vehicle parts.
vehicle parts
AS47.00-Z-0001-01A
AS00.00-Z-0017-01A
Deburr repair panels.
Notice
2
Notes on avoiding damage
through contamination and foreign
objects
V-RC-2023090004
AH00.00-P-5000-01A
g
1
Check
Check whether vehicle is affected
by measure.
i
If the vehicle is affected by the
service measure, pass on
information to the vehicle owner
that during a workshop visit for this
service measure, the fuel tank
must only be filled to a maximum of
20%.
i
A filling of 20% corresponds to 2
bars in the fuel display.
2
Replace
Position air extraction system in
working area and switch on.
3
Replace fuel delivery module (2).
f
i
For example, see WS47.00P-0039B.
AR47.20-D-7000TSC
i Removal:
Contrary to the method described,
the fuel hose (3) does not need
to be removed.
The filler neck (4) is only detached
from the body and remains on the
fuel tank.
i
Dispose of removed component
parts that are not reused properly.
Observe the applicable legal
requirements and specifications of
the relevant country.
If the new part is not equipped with
a fill level sensor (1),
↓
the fill level sensor (1) must then
be modified.
V-RC-2023090004
Page 5
3
Parts ordering note
Part no.
A 907 470 40 02
A 025 997 18 45
-
Designation
Quantity
1
**Fuel feed module (with FILL LEVEL SENSOR)
O-ring
1
Additional replacement part scopes, small parts and consumable materials required n. B.
for carrying out this service measure must be replaced in accordance with the
information in the repair documents referenced in this document. These must be
determined according to the vehicle identification number (FIN) via the "XENTRY
Parts Information" system and, whilst not listed in the parts ordering note, they are
included in the costing.
**Paragon may substitute for A907470550028 (without FILL LEVEL SENSOR)
Work instruction for modifying the fuel delivery module
without fill sensor are shown on the next page
4
V-RC-2023090004
SM47.20-D-0027-02SG
Model
1
Modify fill level sensor of fuel
delivery module (code:
VS3KRAPUMP, acc. no.: 47
902 07)
907 with engine 274
Fill level sensor
D47.20-A029-76
V-RC-2023090004
5
1
Release and
disconnect electrical
connector(4).
D47.20-A030-76
2
Unclip electric lines
from line routing (3).
3
Push fill level sensor
(1) forwards in area
of line routing (3)
and then unclip
upwards.
i Installation:
Check that the fill
level sensor (1) is
correctly locked.
4
Install in the reverse
order.
D47.20-A031-76
6
V-RC-2023090004


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