2070643/3
Service Bulletin Details
Public Details for: 2070643/3
Rear screen sunblind not operating to specification - minimum diagnosis requirements before replacing the sunblind. Customer statement / workshop findings the rear screen sunblind is not operating to specification or a combination of the
- 2024 - 2023 - 2022 - 2021 - 2020 -
Models from 2024
2024 BENTLEY FLYING SPUR |
Models from 2023
2023 BENTLEY FLYING SPUR |
Models from 2022
2022 BENTLEY FLYING SPUR |
Models from 2021
2021 BENTLEY FLYING SPUR |
Models from 2020
2020 BENTLEY FLYING SPUR |
Technical product information Rear screen sunblind not operating to specification - Minimum diagnosis requirements before replacing the sunblind Australia E04 Bentley rest Asia and Australia (6E04),China 723 Volkswagen (Anhui) Automotive CO (6723),China 796 VW Import Comp. Ltd (Vico), Beijing (6796),Germany E02 Bentley rest Europe (6E02),Japan E03 Bentley Japan (6E03),Korea, (South) E08 Bentley South Korea (6E08),United Arab Emirates E06 Bentley Middle East and Africa (6E06),United Kingdom E01 Bentley UK (6E01),United States E05 Bentley USA and rest America (6E05) Bentley Topic Market area Brand Transaction 2070643/3 No. Level EH Status Approval Release date New customer code Object of complaint body fixtures and fittings -> trays, storage compartments, handles body fixtures and fittings -> sunblind operation -> electrically lower rear screen blind body fixtures and fittings -> sunblind operation -> electrically raise rear screen blind body fixtures and fittings -> sunblind operation -> electrically lower rear screen blind body fixtures and fittings -> sunblind operation -> electrically raise rear screen blind information, navigation, communication, entertainment -> audio, video, television body fixtures and fittings -> sunblind operation body fixtures and fittings -> sunblind operation body fixtures and fittings -> rear view mirror, sun visors, sunblind Vehicle data New Flying Spur Sales types Type MY Brand Designation Engine code Gearbox code Final drive code ZG2* ZG2* ZG2* ZG2* ZG2* E E E E E 2020 2021 2022 2023 2024 Documents name INTERNAL * * * * * * * * * * * * * * * Complaint type Position noise, vibration noise, vibration -> noise noise, vibration -> noise functionality -> without function / defect functionality -> without function / defect noise, vibration noise, vibration functionality noise, vibration sunblind Customer statement / workshop findings The rear screen sunblind is not operating to specification Or a combination of the following symptoms are evident • Rear sunblind does not operate • Rear sunblind is noisy during operation • Rear sunblind operates sporadically • Rear sunblind is detached on one side NOTICE with further diagnosis or parts replacement Technical background Before replacing any parts the operative must ensure the required information listed within the Measure section is attached to a new or existing DISS query TPI revision history • Header data amended Production change . Measure • Attach a clear video and photographs of the actual failure mode (see examples of the requirements in Figure 1 Figure 1 • Ensure a clear video and photographs showing the failure mode(s) are attached to the DISS query • Ensure a full ODIS log is also attached - Figure 2 shows an example of a DTC relating to the rear sunblind which may be evident within address 0046 2 NOTICE identification label as shown in Figure 3 INTERNAL NOTICE DISS query Rear blind is detached on one side (Figure 4) Figure 4 • Referring to Figure 5 - Check to confirm if the rivet and star washer is fitted/secure NOTE: Figure 5 shows the rivet and star washer detached Figure 5 INTERNAL NOTE: In this scenario (rear blind detached) the rear blind must be replaced Gearbox screws loose (Figure 6 and Figure 7) NOTE: Figure 6 and Figure 7 shows loose gearbox screws Figure 6 Figure 7 NOTE: In this scenario (gearbox screws loose) the rear blind must be replaced Diagnosis requirements - Gearbox jam or Rotator plate jam (Blind non operational) NOTE: Regardless of scenario (Rotator plate jam or gearbox jam) the rear blind must be replaced, the onward instruction must be conducted for monitoring purposes, the operative should respond via a new or existing DISS query ensuring the findings are included within the DISS query (Rotator plate jam or gearbox jam) • Referring to Figure 8 - Remove the rotator plate fixing INTERNAL CAUTION WARNING • Reconnect the rear blind electrical connection • Attempt to operate the blind • If the motor shaft spins the issue is the rotator plate Jamming • If the motor shaft does not spin the issue is the gearbox jamming NOTE: Regardless of scenario (Rotator plate jam or gearbox jam) the rear blind must be replaced, the operative should respond via a new or existing DISS query ensuring the findings are included within the DISS query (Rotator plate jam or gearbox jam) Rear sunblind remove and refit process Hint: The following process has been included within this TPI whilst the Elsa Pro procedure is updated, please follow this process until the revised process is visible within Elsa pro • Apply masking tape to the parcel shelf sunblind aperture (Figure 10) INTERNAL CAUTION • Referring to Figure 11 - Disconnect the electrical plug and unclip the harness from the rear parcel shelf at the locations shown Figure 11 • Referring to Figure 12 - Remove the 13 fixings -arrowed- (3.5 Nm). 12 NOTICE • Carefully raise one end of the rear window blind -1- out of the rear parcel shelf aperture, until the guide wheel -2- is clear of the rear parcel shelf, remove the fixing -3- and carefully remove the end cap -4- in the direction shown - Repeat for the remaining end cap INTERNAL Figure 13 • Referring to Figure 14 - Carefully lift the rear parcel shelf -1- upwards, allowing the pulling bar -2- to pass through the aperture until it is clear of the aperture -3- Figure 14 • Installation is the reverse of removal procedure noting the following: CAUTION rear windscreen and cannot be cleaned when fitted to the vehicle • Prior to refitting the replacement rear sunblind into the rear section of the parcel shelf the operative should apply masking tape as shown in Figure 15 Figure 15 • The end caps must be removed from the replacement blind assembly before fitting the new blind into the parcel shelf CAUTION • Fit both end caps, the end cap screws should be 2+/- 0.5kgf-cm • Refit the rear parcel shelf as described within Rep.Gr 70 - Before refitting the rear seats and side trim, the operative should open and close the rear blind (x10) cycles whilst monitoring the operation of the blind - Should no issues be evident the operative should continue with refitting the remaining components INTERNAL Warranty accounting instructions Warranty Type 910 or 110 Damage Service Number 68 96 Damage Code 00 13 Time to remove and refit the rear screen sunblind Labour Operation Code 68 96 19 50 Time 30 TU Time to remove and refit the rear luggage boot cover Labour Operation Code 70 30 19 00 Time 190 TU Parts information Refer to the ETKA parts catalogue INTERNAL