NTB23-075

Classification:
Reference:
EL23-016
Date:
NTB23-075
November 15, 2023
HV BATTERY DTCS STORED IN THE BMS
APPLIED VEHICLES:
APPLIED DATES:
2023 ARIYA (FE0)
Built on or before January 20, 2023
IF YOU CONFIRM
One or more of the following DTCs are stored in the HV BATTERY or High Voltage
Battery 2 in the BMS (Battery Management System):

DTC P1B01-62 for “Cell voltage circuit” is stored as PAST and does return as
CURRENT when erased,
OR

DTCs P1B30-11, P1B39-11, P1B3A-11, P1B3B-11, P1B31-11 to P1B36-11; all for
“Module temperature sensor”,
AND/OR

DTCs P1B60-12, P1B69-12, P1B6A-12, P1B6B-12, P1B61-12 to P1B68-12; all for
“Cell voltage circuit”.
ACTION
Follow the SERVICE PROCEDURE in this bulletin to reprogram the HV BATTERY and
HIGH VOLTAGE BATTERY 2.
IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you
will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it
contains information that is essential to successfully completing this repair.
Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
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SERVICE PROCEDURE
Reprogram the HV BATTERY and HIGH VOLTAGE BATTERY 2
IMPORTANT: Before starting, make sure:

ASIST on the CONSULT PC has been synchronized (updated) to the current date.

All CONSULT-4 software updates (if any) have been installed.

Connect the CONSULT PC to the Internet via Wi-Fi.
HINT: If Wi-Fi connection is not sufficient or is unstable, data may not download
correctly during the reprogramming procedure.

Connect a battery maintainer or smart charger set to reflash mode or a similar
setting. If the vehicle battery voltage drops below 12.0V or rises above 15.5V
during reprogramming, the BMS may be damaged.

Be sure to turn OFF all vehicle electrical loads (e.g. A/C, headlamps, audio).
If a vehicle electrical load remains ON, the BMS may be damaged.

Be sure to connect the AC Adapter.
If the CONSULT PC battery voltage drops during reprogramming, the process will
be interrupted and the BMS may be damaged.

Turn OFF all external Bluetooth® devices (e.g., cell phones, printers, etc.) within
range of the CONSULT PC and the VI. If Bluetooth® signal waves are within range
of the CONSULT PC or VI during reprogramming, reprogramming may be
interrupted and the BMS may be damaged.

During the reprogramming process, you will receive some errors. These errors are
expected. Please follow all of the steps in this procedure to successfully complete
the reprogramming process.
1.
Make sure the vehicle is OFF.
2.
Turn the vehicle IGN ON.
3.
Confirm there is a blinking green light on the dash.
4.
Hold the vehicle’s start button down for 10 seconds.

This will temporarily disable the high voltage (HV) system.
5.
Confirm that the green light has stopped blinking and is now OFF.
6.
Turn the vehicle IGN ON (start button to ON).
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7.
Connect the VI3 to the vehicle.
8.
Turn the hazard lamps to ON.
9.
Start CONSULT-4 on the CONSULT PC.
10.
If prompted, select USA/CANADA Dealers from the drop-down menu, and then
select OK.
11.
Login using your NNAnet credentials.
IMPORTANT: If not prompted to enter your username and password, the CONSULT
PC may not be connected to Wi-Fi. Close CONSULT-4, confirm the CONSULT PC is
connected to Wi-Fi, and then reopen CONSULT-4.
12.
Wait for the VI3 to be recognized.

Green VI3 symbol with check mark in the middle (Figure 1).
13.
Ensure that the vehicle’s 12 volt battery voltage stays between 12-13.5V (Figure 1).
14.
Check to see if there are currently any DTCs.

DTCs not listed on page 1 are not covered by this bulletin. For unlisted DTCs, see
the ESM for further diagnostic information.
HINT: Having a battery charger ON, with the vehicle ON, may trigger a warning or
DTCs which can be ignored (example P0560-22).
15.
Select Vehicle reprogramming.
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VI3
symbol
Battery
voltage
Figure 1
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16.
Scroll down until you see HV BATTERY listed (Figure 2).
17.
Select the green arrow to the right of HV BATTERY, where shown in Figure 2.
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Green arrow
Scroll bar
Figure 2
18.
Select the X in the bottom right corner.
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Figure 3
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19.
Select Next.
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Figure 4
20.
Select Next again.
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Figure 5
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21.
Verify the vehicle VIN is correct, and then select Next.
IMPORTANT: If both “HV BATTERY” and “High Voltage Battery 2” are not displayed,
an unstable Wi-Fi connection may be present (refer to IMPORTANT statement on
page 2).
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XXXXXXXXXXXXXXXXX
Figure 6
22.
Wait for all three (3) progress bars to fill to 100%, and then select Next.
IMPORTANT: If both “HV BATTERY” and “High Voltage Battery 2” progress bars do
not complete, refer to IMPORTANT statement on page 2, and then select the X next
to “Vehicle repro” (Figure 7) and restart the reprogramming at step 15 on page 3.
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Figure 7
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23.
Verify the vehicle’s 12 volt battery voltage is between 12.0V and 13.5V.

24.
Adjust the battery charger as needed.
When 12V, or greater, is displayed in the “Value” field (Figure 8) and the green check
mark appears, select Next.
HINT: Raise or lower the 12 volt battery’s voltage until the check appears.
25.
After the required conditions are met, select Next.
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Battery
voltage
Figure 8
26.
When the screen in Figure 9 is displayed, select Next.
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Figure 9
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27.
Did “Reprogramming error” display (Figure 10)?
YES: Select Yes, and then proceed to step 28.
IMPORTANT: Do not disconnect the VI3 or shut down CONSULT-4 if
reprogramming does not complete. If the screen in Figure 10 displays,
reprogramming did not complete.
NO: Skip to step 44 on page 16 to continue with reprogramming.
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Figure 10
28.
Select Yes again.
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Figure 11
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29.
Select Complete.
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Figure 12
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BMS Unit Recovery
Do not disconnect the VI3 or shut down CONSULT-4 if reprogramming does not
complete.
30.
31.
Confirm that the following conditions are met:

Check battery voltage (12.0 - 13.5 V)

External Bluetooth® devices are OFF

All electrical loads are OFF (e.g. A/C, headlamps, audio)

CONSULT PC A/C adapter is plugged in

Transmission is in Park
Allow system to complete self-diagnosis.
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Example of self-diagnosis
Figure 13
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32.
Select Replace ECU.
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Figure 14
33.
Select HV BATTERY.
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Figure 15
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34.
Select Continue.
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Figure 16
35.
Select Next.
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Figure 17
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36.
Select Next again.
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Figure 18
37.
Select Next a third time.
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Figure 19
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38.
Wait for all three (3) progress bars to fill to 100%, and then select Next.
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Figure 20
39.
Verify the vehicle’s 12 volt battery voltage is between 12.0V and 13.5V.

40.
Adjust the battery charger as needed.
When 12V, or greater, is displayed in the “Value” field (Figure 21) and the green
check mark appears, select Next.
HINT: Raise or lower the 12 volt battery’s voltage until the check appears.
41.
After the required conditions are met, select Next.
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Battery
voltage
Figure 21
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42.
Wait for the In Progress bar to fill to 100%.
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Figure 22
43.
When the screen in Figure 23 is displayed, select Next.
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Figure 23
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44.
Wait for the progress bar to fill to 100%.
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Figure 24
45.
When the screen in Figure 25 is displayed, select START.
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Figure 25
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46.
Confirm that Current status has changed to “Completed”, and then select Next.
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Figure 26
47.
Confirm that the IGN SW status is “On” and has a Waiting time of “300” (seconds).
HINT: This is equal to 5 minutes.
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Figure 27
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48.
Turn the hazard lamps OFF.
49.
Confirm that the vehicle is in Park (P), and then turn the vehicle IGN to OFF.
50.
Verify the IGN SW status is now “Off” (Figure 28).

Waiting time should now count down automatically. Wait until count reaches “0”.
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Figure 28
51.
When Waiting time reaches “0”, select Next.
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Figure 29
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52.
Turn the vehicle ON, and then select Next.
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Figure 30
53.
When the screen in Figure 31 is displayed, select Next.
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Figure 31
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54.
When the screen in Figure 32 is displayed, select Next.
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Figure 32
55.
Wait for the progress bar to fill to 100%.
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Figure 33
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56.
When the screen in Figure 34 is displayed, select START.
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Figure 34
57.
Once Current status has changed to “Completed”, select Next.
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Figure 35
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58.
Verify the IGN SW status is “On”.
HINT: The vehicle should still be in Park (P) with the hazards OFF.
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Figure 36
59.
Turn the vehicle IGN to OFF, and then verify the IGN SW status is now “Off”.

Waiting time should now count down automatically. Wait until count reaches “0”.
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Figure 37
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60.
When Waiting time reaches “0”, select Next.
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Figure 38
61.
When the screen in Figure 39 is displayed, select Next.
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Figure 39
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62.
Verify that Update status has “check marks” for the HV BATTERY and the
High Voltage Battery 2 (Figure 40).
63.
Verify that the Current part numbers are different than the Previous part numbers.

If either of the “Current” part numbers have not changed, select Home, and then
restart the reprogramming procedure from step 15 on page 3.
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Figure 40
64.
Select the drop down menu icon, and then select Print.

Attach the printed confirmation to the repair order.
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Drop down
menu icon
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Figure 41
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65.
Select Complete.
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Figure 42
66.
Turn the vehicle IGN to OFF.
67.
Disconnect the VI3 from the vehicle.
IMPORTANT: The remainder of the procedure will not complete if this step is not
followed.
68.
Remove the battery charger from the vehicle’s 12 volt battery, and then close the
hood.
69.
Close all doors, and then lock the vehicle with the key fob.
70.
Wait at least 5 minutes.
IMPORTANT: Do not to disturb the vehicle during this time period to ensure the
vehicle goes into sleep mode.
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71.
Turn the vehicle IGN ON and reconnect the VI3 to the vehicle.
72.
Confirm if any Past DTCs are present.
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Example of Past DTCs
Figure 43
73.
If a DTC(s) is present, perform “Erase all DTC” as follows:
a. Select All self diagnosis result.
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Figure 44
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b. Select the “Erase DTC” icon shown in Figure 45.
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Figure 45
c. Select Yes.
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Figure 46
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d. Select Home and wait for the system diagnosis to complete. Confirm that all DTCs
have been erased.
o Any remaining DTCs, other than those listed on page 1, are not covered by
this bulletin. For unlisted DTCs see the ESM for further diagnostic information.
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Figure 47
74.
Disconnect the VI3 from the vehicle.
75.
Confirm that the vehicle is operating correctly.

For all other concerns not listed in this bulletin, refer to the ESM for further
diagnostic information.
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CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:
DESCRIPTION
Reprogram Battery Management System
(BMS)
(1)
PFP
OP CODE
SYM
DIA
FRT
(1)
JX1RAA
ZE
32
1.1
Reference the electronic parts catalog and use the Battery Controller Assy (293A0*****) as the Primary Failed Part (PFP).
AMENDMENT HISTORY
PUBLISHED DATE REFERENCE
November 15, 2023
NTB23-075
DESCRIPTION
Original bulletin published
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NTB23-075