2068847/2

Technical product information
Rear side window blind/s fail to operate - Parts return requirement
Australia E04 Bentley rest Asia and Australia (6E04),China 723 Volkswagen (Anhui) Automotive CO (6723),China 796 VW Import
Comp. Ltd (Vico), Beijing (6796),Germany E02 Bentley rest Europe (6E02),Japan E03 Bentley Japan (6E03),Korea, (South) E08
Bentley South Korea (6E08),United Arab Emirates E06 Bentley Middle East and Africa (6E06),United Kingdom E01 Bentley UK
(6E01),United States E05 Bentley USA and rest America (6E05)
Bentley
Topic
Market
area
Brand
Transaction
2068847/2
No.
Level
EH
Status
Approval
Release
date
New customer code
Object of complaint
Complaint type
Position
body fixtures and fittings -> sunblind operation -> electrically lower side window blind
functionality -> without function / defect
body fixtures and fittings -> sunblind operation -> mechanically raise side window blind functionality -> without function / defect
Vehicle data
New Flying Spur
Sales types
Type
ZG2*
ZG2*
ZG2*
ZG2*
ZG2*
MY
2020
2021
2022
2023
2024
Brand Designation Engine code Gearbox code Final drive code
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
Documents
name
INTERNAL
Customer statement / workshop findings
Rear side window blind(s) do not operate
NOTICE
•
Rear blind/s do not operate following a CAN bus sleep
•
Rear blind/s do not operate if the switch operation is a ‘prolonged’ hold instead of a ‘Press and release’ operation
•
Rear blind/s do not operate following the loss of control module basic settings
•
Rear blind/s will also not operate if the ‘Child Lock’ is on
•
Rear blind/s will cease to operate if there are repeated operations of the blind sufficient to trigger a failsafe mode (usually between 10 to 15
operations in a very short period)
•
As instructed within the owner’s handbook, the rear blind/s will not operate if the rear window is in the lowered position
•
The blind will also not operate in extreme cold temperature for example -10 degrees Celsius or 14 degrees, Fahrenheit.
CAUTION
voltage system
Technical background
TPI Revision history 2068847/2
• TPI revised to include 24 M/Y vehicles
•
Applicability updated to include all regions
In the event that the rear side window blind is diagnosed as faulty and requires replacement, the operative should replace the rear side window
door blind Rep.Gr 70 - Once replaced the operative should note the following:
•
Do Not attempt any rework on the blind or attempt further diagnosis as the blind should be left in same the condition as when removed
•
Raise a non-technical DISS query stating TPI 2068847/- has been conducted
•
Attach a current ODIS log to the non-technical DISS query ensuring any rear side blind related DTC’s are evident within the ODIS log
•
Return the bind via the standard parts return system ensuring the rear blind is suitably protected
•
Once received the blind will be returned to the supplier for further investigation
Production change
Under review
Measure
Refer to the Technical background section
Warranty accounting instructions
Time to replace (x1) rear door blind
Warranty type
110 or 910
Damage service number 69 96
Damage code
00 40
Labour
Labour operation code 69 96 19 01
Time
70 TU
Parts information
Refer to the ETKA parts catalogue
INTERNAL