No. 2115.2

Bulletin #: 2115.2
Advanced Technical Information
Part ID: 9981A
9
Mobile Charger Connect Displays Restricted Operation - PLC Failure
Vehicles Affected
Models
Model Year
Model Type
VIN Range
Vehicle-Specific Equipment
Taycan
As of 2020 up to 2024
Y1A, Y1B, Y1C
N/A
N/A
Revision History
Revision
Release Date
Changes
0
June 28, 2021
Original document
1
October 13, 2021
Extension of Model Year
2
November 28, 2023
Extension of Model Year & Model Type, Update of
Service Information link
Condition
The customer reports the Porsche Mobile Charger Connect (PMCC) displays the message “Limited Service | PLC-		
Failure”, and charging is not possible.
Technical Background
The PMCC is configured with the default setting “Powerline Communication (PLC) – Enabled”.
If the PLC function is not used, the control unit may display the mentioned message.
AfterSales
Nov 28, 2023
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Bulletin #: 2115.2
Advanced Technical Information
Part ID: 9981A
9
Service Information
The PLC function should simply be deactivated via the Web Application.
This is not a hardware malfunction and it is not necessary to replace parts
for this message.
Please refer to Advanced Technical Information (ATI) Group 9 2016.2,
“Troubleshooting AC Charging” along with existing documentation for the
PMCC and the PMCC Web Application.
In rare cases, the customer infrastructure and/or smart-home systems may
occasionally utilize the PLC function and deactivation of PLC could cause an
unwanted change in system behavior. If the message appears but the
customer wishes to continue utilizing the PLC function, then it may be
advisable to either re-calibrate the PLC modem with network consumers
switched off or in normal resting state –or– relocate the PLC modem to be
closer to the charging hardware.
Figure 1
Search Items
Taycan, mobile charger connect, PMCC, PLC, powerline communication
Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training courses. They are
written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special tools may be necessary in
order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the safe operation of your vehicle, and
may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and safely. Part numbers listed in these bulletins
are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS Tester
are the ones that must be followed.
6000013639
©2023 Porsche Cars North America, Inc.
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