13271

Service Bulletin Details

Public Details for: 13271

Special coverage adjustment - luggage shade


- 2014 - 2013 -

Bulletin No.: 13271
Date: June 2014
Service Bulletin
SPECIAL COVERAGE
SUBJECT: Special Coverage Adjustment – Luggage Shade
MODELS:
2013-2014 Chevrolet Trailblazer with RPO VGA
CONDITION
Some 2013-2014 model year Chevrolet Trailblazer may have a condition where the luggage
shade may become detached from the roll bar. There may also be a condition where the luggage
shade is to short to attach with the 2 nd row seat in the most forward position.
PVC becomes detached from luggage
blind
SPECIAL COVERAGE ADJUSTMENT
This special coverage covers the condition described above for a period of 5 years, or 150,000
km, whichever occurs first, from the date the vehicle was originally placed in service, regardless
of ownership.
Dealers are to replace the luggage shade. This repair will be made at no charge to the customer.
VEHICLES INVOLVED
All involved vehicles are identified by Vehicle Identification Number on the Applicable Warranties
section in GM Global Warranty Management system. Dealership service personnel should
always check this site to confirm vehicle involvement prior to beginning any required inspections
and/or repairs. It is important to routinely use this tool to verify eligibility because not all similar
vehicles may be involved regardless of description or option content.
Copyright 2014 General Motors. All Rights Reserved.
Page 2
June 2014
Bulletin No.: 13271
PART INFORMATION
Parts required to complete this special coverage are to be obtained from General Motors
Customer Care and Aftersales (GMCCA).
Part Number
52042899
Description
Luggage Shade
Quantity/Vehicle
1
SERVICE PROCEDURE
1.
Remove the Luggage Shade from the vehicle.
2.
Install the new Luggage Shade.
CUSTOMER REIMBURSEMENT
Customer requests for reimbursement of previously paid repairs to correct the condition
described in this bulletin are to be submitted to the dealer prior to or by June 03, 2015. Repairs
must have occurred within the 5 years of the date the vehicle was originally placed in service, or
150,000 km, whichever occurs first.
When a customer requests reimbursement, they must provide the following:
-
Proof of ownership at time of repair.
-
Original paid receipt confirming the amount of unreimbursed repair expense(s) (including
Service Contract deductibles), a description of the repair, and the person or entity
performing the repair.
All reasonable and customary costs to correct the condition described in this bulletin should be
considered for reimbursement. Any questions or concerns should be reviewed with your GM
representative prior to processing the request.
WARRANTY TRANSACTION INFORMATION
Submit a transaction using the table below. All transactions should be submitted as a ZREG
transaction type, unless noted otherwise.
Labor
Code
9100410
Description
Replace Luggage Shade
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of
conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained
technicians have the tools, equipment, safety instructions, and know -how to do a job properly and safely. If a condition is described, DO
NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your deale r/retailer for information
on whether your vehicle may benefit from the information.
Labor
Time
0.2
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