A3523472064312_5

Technical Service Bulletin
35 Gearbox Malfunction warning on, DTC P17F900 is stored in the TCM
35 23 47 2064312/5 December 11, 2023. Supersedes Technical Service Bulletin Group 35 number 23-45 dated
September 20, 2023 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
All
DL382 Transmission
A4, A4 allroad,
A5, A5 Cabriolet,
A5 Sportback,
2020 – 2023
A6, A6 allroad,
A7, and Q5
Q5 Sportback
2021 – 2023
Condition
REVISION HISTORY
Revision
Date
Purpose
6
Revised header (Updated Model Years)
5
Revised header (Updated Model Years)
4
-
Revised header (Updated Model Years)
Customer states:
• The gearbox malfunction message is on.
Workshop findings:
The following DTC may be stored in the transmission control module (TCM), -J217- (address word 0002):
• DTC P17F900 (Parking lock Mechanical malfunction) with symptom code 22345.
There may be various other DTCs indicating a low hydraulic pressure.
Technical Background
Not applicable.
Production Solution
Not applicable.
Service
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intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Please read the entire work procedure before starting the actual work so the scope and number of the
repair options are understood completely.
If the DTC P17F900 with symptom code: 22345 is stored Active/Static (Figure 1) continue with this repair. If the
DTC is not active/static and/or the symptom code does not match, this TSB does not apply.
Figure 1. DTC code, active/static, and symptom code.
1. Follow Guided Fault Finding for the DTC and if the result of the test plan states to replace the Parking Lock
Solenoid N486 then proceed with this repair.
If Guided Fault Finding recommends a different repair this TSB does not apply.
2. If the result of the Guided Fault Finding test plan was to replace Parking Lock Solenoid N486 the next step is
to remove the Mechatronics unit per the Elsa Repair Manual.
3. After removing the Mechatronics unit perform a visual inspection of the installation of the bolts for pressure
filter 2 (Figure 2, Position 10 and 11) this is the smaller of the 2 canister filters installed to the mechatronics
unit with 3 bolts attaching the filter to the unit (Figure 3).
Figure 2. Mechatronics parts.
Figure 3. Bolt locations.
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intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
4. After inspecting the bolts there are 3 different repairs that can be performed depending on your findings:
Option 1
One or more bolts are loose (Figure 4).
You may also see the securing ring is not flush to the valve
body which would mean the bolts are loose.
If the bolts are loose, replace pressure filter 2 along with
the bolts as described in the Workshop Manual. Claim
Option 1 in the Warranty Table below.
Figure 4. Loose bolts.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Option 2:
One or more bolt heads are broken off or missing (Figure
5).
If any of the bolts are broken, replace the Valve Body and
reuse the Transmission Control Module per the Elsa Repair
Manual. (If no valve body is available for your vehicle
replace the Mechatronics unit and note this on the repair
order). Claim Option 2 in the Warranty Table below.
Figure 5. The bolt head is missing.
Option 3:
All 3 bolts are tight. Replace the Parking Lock Solenoid
N486 and the Pressure pipe for the N486 (Figure 4) per the
Elsa Repair Manual. Claim Option 3 in the Warranty Table
below.
PHEV Models require transmission removal which
requires the HV system to be deactivated. Read and
follow all of the Elsa Repair Manual steps and safety
precautions.
Figure 4. Pressure pipe for the parking lock
solenoid.
5. After the repair, perform a test drive to confirm proper operation.
Warranty
Claim Type:
• 110 up to 48 Months/50,000 Miles.
• G10 for CPO Covered Vehicles – Verify Owner.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
• If the vehicle is outside any warranty, this Technical Service Bulletin is
informational only.
Service Number:
3511
Damage Code:
0010
Labor Operations:
Remove and install the mechatronic unit 3511 19XX
See SRT with
associated
operations
Check mechatronic unit
3511 0199
10 TU
Repair Option #1
Replace oil filter (pressure filter)
3488 5599
20 TU
Repair Option #2
Mechatronic disassemble and
reassemble (Replace valve body)
3511 3750
See SRT with
associated
operations
Repair Option #3
Replace hydraulic control unit
3482 5599
40 TU
Transmission remove and install
3435 19XX
(Q5 PHEV and
A7 PHEV only)
See SRT with
associated
operations
Catalytic converter remove + reinstall
2673 1943
(A6/A7 with 3.0
TFSI engine
only)
See SRT with
associated
operations
GFF
0150 0000
Time stated on the
diagnostic protocol
(Max 60 TU)
(PHEV Max 90 TU)
Road test prior to service procedure
No allowance
0 TU
Road test after service procedure
0121 0004
10 TU
(All three options)
Diagnostic Time:
Claim Comment:
As per TSB 2064312/5
All warranty claims submitted for payment must be in accordance with the Audi Warranty
Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
All Repair options require the following parts:
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Part Number
Part Description
Quantity
See ETKA
Fasteners, Bolts, Nuts, and
Screws as needed per the Elsa
Repair Manual
See ETKA/ELSA
N 10156207
Oval Hexagon socket head bolts
(Pan Bolts)
25 (All except 0DK Transmission
PHEV)
29 (0DK Transmission PHEV)
0CK325107F
Tube
01
0CK321439A
Threaded plug
02
Gasket
01
Gasket (V671)
01
O-Ring
01
WHT 009 273 (0DK Transmission
O-Ring
PHEV only)
02
N 10739402
Bolt, hex head with shoulder
07
0CK325444
Gasket
01
0CK325445
Gasket
01
0CK325443
Gasket
01
0CK325446
Gasket
01
0CK927523
Gasket
01
0CK321371A
Gasket
01
0CK301191A
(All except 0DK)
or
0DK321371
(0DK Transmission PHEV only)
0DK315380
(0DK Transmission PHEV only)
0DK 301 302 (0DK Transmission
PHEV only)
Repair Option #1 Additional Parts:
Part Number
Part Description
Quantity
0CK325149D
Pressure Filter
01
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
0CK325371D
Cover with seal
01
N 10787901
Round Head Screw
04
0CK325421A
Suction Filter
01
N 10787701
Round Head Screw
02
Repair Option #2 Additional Parts:
Part Number
Part Description
Quantity
Order to VIN
Valve Body
01
N 10801101
Hexagon socket flat
03
N 91127901
Hexalobular flange screw
04
Repair Option #3 Additional Parts:
Part Number
Part Description
Quantity
0CK325497H
Hydraulic control unit (N486)
01
0CK301131B
Gasket
01
N 10710402
Oval hexagon socket head bolt
04
N 91126101
Hexagon socket flat head bolt
01
0CK325319A
Tube
01
N 91173601
Hexalobular flange screw
01
8W0 253 115 G
Gasket
01
Order to VIN
Clamp (Turbocharger to Catalytic converter)
01
N 911 308 01
Shouldered hex nut, self-locking
06
Order to VIN
Gasket (Catalytic converter to Front Muffler)
02
Additional Information
All parts and service references provided in this TSB (2064312) are subject to change and/or removal.
©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
© 2023 Audi of America, Inc.
Internal
Page 7 of 8
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.
© 2023 Audi of America, Inc.
Internal
Page 8 of 8
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.