PIT6092
Service Bulletin Details
Public Details for: PIT6092
This preliminary information communicates to general motor technicians that this concern can happen once the radio is factory reset. Gm is aware of this and have provided a work around but is still developing the repair.
Models from 2024
| 2024 CADILLAC LYRIQ |
| 2024 CADILLAC XT4 |
| 2024 CHEVROLET BLAZER EV |
| 2024 CHEVROLET SILVERADO EV |
Bulletin No.: PIT6092 Published date: 11/30/2023 Preliminary Information PIT6092 Loss Of Connected Services After A Radio Factory Reset Proactive Models Brand: Model: Model Years: VIN: from to Engine: Transmissions: Cadillac Lyriq 2023 - 2024 All All All All Cadillac XT4 2024 All All All All Chevrolet Blazer EV 2024 All All All All Chevrolet Colorado 2023 All All All All Chevrolet Silverado EV 2024 All All All All GMC Canyon 2023 All All All All Involved Region or Country North America Additional Options (RPO) Condition IVD and IVE Customers may notice that some of their connected services may not longer work after performing a factory reset through the radio. This may include the Play Store, Google, Google Assistant, Google Voice, Google Maps, Turn by turn, and certain parts of the MyBrand app in the radio. The vehicles hot spot will still function. This is due to a software anomaly causing the radio to not automatically re-register with the GM back o ce when a factory reset is performed. Cause Correction: General Motors is aware of this condition and engineering is working on a x. As a temporary work around, please press the blue OnStar button and request the OnStar agent to perform an account summary download. This will get the radio re-registered. To verify the radio registration, please select Settings>System>About>Device Registration. Warranty Information For vehicles repaired under the Bumper-to-Bumper coverage (Canada Base Warranty coverage), use the following labor operation. Reference the Applicable Warranties section of Investigate Vehicle History (IVH) for coverage information. Labor Operation *3488018 Version History Description Verify the loss of connected services and the radio says it is not registered Perform OnStar call to register radio *This is a unique Labor Operation for Bulletin use only. Labor Time 0.2 Hr. Add 0.2 Hr. Version History Version 1 Modi ed 11/30/2023 - Created On. © 2023 General Motors. All Rights Reserved.