S238A000048
Service Bulletin Details
Public Details for: S238A000048
Radio reset after clock adjustment
Models from 2023
2023 CHRYSLER 300 |
2023 DODGE CHALLENGER |
2023 DODGE CHARGER |
2023 JEEP CHEROKEE |
2023 JEEP GLADIATOR |
2023 JEEP WRANGLER |
Models from 2022
2022 CHRYSLER 300 |
2022 DODGE CHALLENGER |
2022 DODGE CHARGER |
2022 JEEP CHEROKEE |
2022 JEEP GLADIATOR |
2022 JEEP WRANGLER |
Models from 2021
2021 CHRYSLER 300 |
2021 DODGE CHALLENGER |
2021 DODGE CHARGER |
2021 JEEP CHEROKEE |
2021 JEEP GLADIATOR |
2021 JEEP WRANGLER |
Case Number: S238A000048 Release Date: October 2023 Symptom/Vehicle Issue: Radio Reset After Clock Adjustment Customer Complaint/Technician Observation: Customer may report clock is inaccurate, radio may reset after clock setting. Discussion: Customer may report clock is inaccurate, radio may reset after clock setting. 1. Drive the vehicle to an open area, verifying navigation shows your current location. 2. Perform ECU hard reset if clock does not sync to GPS correctly. 3. Replace the radio if the issue continues. This document does not authorize warranty repairs. This communication documents a record of past experiences. STAR Online does not provide any conclusions about what is wrong with the vehicle. Rather, it captures all previous cases known that appear to be similar or related to the vehicle symptom / condition. You are the expert, and you are responsible for deciding on the appropriate course of action. Contact STAR Center, or your Technical Assistance Center Via TechConnect, eCONTACT or Service Library entry if no solution is found. Stellantis US LLC Version 4.5 07/22/2022