A8723642061277_3
Service Bulletin Details
Public Details for: A8723642061277_3
This bulletin provides information when the air conditioning cooling is diminished, and/or the compressor is noisy.
- 2024 - 2023 - 2022 - 2021 - 2020 - 2019 -
Models from 2024
| 2024 AUDI A6 |
| 2024 AUDI A6 ALLROAD |
| 2024 AUDI A7 |
| 2024 AUDI RS7 |
| 2024 AUDI S6 |
| 2024 AUDI S7 |
Models from 2023
| 2023 AUDI A6 |
| 2023 AUDI A6 ALLROAD |
| 2023 AUDI A7 |
| 2023 AUDI RS7 |
| 2023 AUDI S6 |
| 2023 AUDI S7 |
Models from 2022
| 2022 AUDI A6 |
| 2022 AUDI A6 ALLROAD |
| 2022 AUDI A7 |
| 2022 AUDI A7 PHEV |
| 2022 AUDI RS7 |
| 2022 AUDI S6 |
| 2022 AUDI S7 |
Models from 2021
| 2021 AUDI A6 |
| 2021 AUDI A6 ALLROAD |
| 2021 AUDI A7 |
| 2021 AUDI A7 PHEV |
| 2021 AUDI RS7 |
| 2021 AUDI S6 |
| 2021 AUDI S7 |
Models from 2019
| 2019 AUDI A6 |
| 2019 AUDI A7 |
Technical Service Bulletin 87 Air conditioning cooling is diminished and/or the compressor is noisy 87 23 64 2061277/3 December 13, 2023. Supersedes Technical Service Bulletin Group 87 number 21-18 dated December 6, 2021 for reasons listed below. Model(s) Year A6, and A7 2019 – 2024 A6 allroad, S6, and S7 2020 – 2024 RS 7 2021 – 2024 A7 e quattro 2021 - 2022 VIN Range Vehicle-Specific Equipment All Not Applicable Condition REVISION HISTORY Revision Date Purpose 3 - Revised header (Add Model Year) Revised Warranty (Remove test drive allowance) 2 12/06/2021 Revised header (Add Model Year and Model) 1 11/07/2020 Initial publication Customer states: • When the air conditioning is operating the intensity of cold air feels diminished. Or • When the air conditioning is operating a rattling noise can be heard from the engine compartment. The noise is no longer present when the air conditioning is switched off. Workshop findings: • Either of these symptoms can be reproduced. Technical Background © 2023 Audi of America, Inc. Internal Page 1 of 5 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin A manufacturing inconsistency has been discovered in the N280 regulating valve installed in air conditioning compressors produced by Sanden. Only air conditioning compressors manufactured by Sanden with the part number 4K0 816 803 D are affected. Production Solution Not applicable. Service 1. Check the fault memory in the electronic central control module (BCM 1), J519 (address word 0009) for any stored DTCs. Should any DTCs be stored the corresponding test plan(s) for these DTCs should be followed and completed in their entirety. 2. If there are no DTCs are stored in the electronic central control module (BCM 1), J519 (address word 0009) proceed with the test plan for air conditioning efficiency: Test plan >> Select individual test plan >> 09 - Electronic Central Electrical J 519 >> 09 - Electronic Central Electrical, functions >> 09 other functions, air conditioning system. 3a. The result of the test plan may conclude that the refrigerant in the circuit is incorrect: • Correct the refrigerant volume if necessary. Or 3b. The result of the test plan may conclude the N280 regulating valve for the air conditioning compressor is faulty: • Replace the N280 regulating valve for the air conditioning compressor according to the procedure in the Elsa Repair Manual. Or 3c. The result of the test plan may conclude the air conditioning compressor is faulty: • Replace the air conditioning compressor according to the procedure in the Elsa Repair Manual. © 2023 Audi of America, Inc. Internal Page 2 of 5 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Should replacement of the N280 regulating valve or air conditioning compressor become necessary flushing of the refrigerant circuit should also be performed in the course of either of these repairs. Warranty Claim Type: • 110 up to 48 Months/50,000 Miles. • G10 for CPO Covered Vehicles – Verify Owner. • If the vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: • Replace N280 regulating valve: 8737. • Replace air conditioning compressor: 8734. Damage Code: 0010 Labor Operations: Refrigerant drain and fill 8703 1750 See SRT with associated operations Air conditioner clean 8701 2950 See SRT with associated operations Compressor remove and reinstall 8734 1943 See SRT with associated operations Compressor replace 8734 5550 See SRT with associated operations N280 regulating valve replace 8737 195X See SRT with associated operations © 2023 Audi of America, Inc. Internal Page 3 of 5 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Diagnostic Time: GFF 0150 0000 Time stated on the diagnostic protocol (Max 80 TU) Claim Comment: Road test prior to the service procedure No allowance 0 TU Road test after the service procedure No allowance 0 TU As per TSB 2061277/3 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Required Parts and Tools Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Part Part Description Quantity Fasteners, Bolts, Nuts, and Screws as needed per the Repair See Manual ETKA/ELSA Number See ETKA 01 4K0816803D Air conditioner compressor 4K0260839 Valve for refrigerant compressor 01 Additional Information © 2023 Audi of America, Inc. Internal Page 4 of 5 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin All parts and service references provided in this TSB (2061277) are subject to change and/or removal. ©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites without the prior expressed written permission of the publisher. © 2023 Audi of America, Inc. Internal Page 5 of 5 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.