A9023612072306_2
Service Bulletin Details
Public Details for: A9023612072306_2
This bulletin provides information for when the status display in the instrument cluster is empty.
Models from 2023
2023 AUDI A5 |
2023 AUDI A5 CABRIOLET |
2023 AUDI Q5 |
2023 AUDI Q5 PHEV |
2023 AUDI RS5 |
2023 AUDI S5 |
2023 AUDI S5 CABRIOLET |
2023 AUDI SQ5 |
Models from 2022
2022 AUDI A5 |
2022 AUDI A5 CABRIOLET |
2022 AUDI Q5 |
2022 AUDI Q5 PHEV |
2022 AUDI RS5 |
2022 AUDI S5 |
2022 AUDI S5 CABRIOLET |
2022 AUDI SQ5 |
Technical Service Bulletin 90 Instrument cluster: status display in the driver information system is empty 90 23 61 2072306/2 December 13, 2023. Supersedes Technical Service Bulletin Group 90 number 23-60 dated December 11, 2023 for reasons listed below. Model(s) Year A5, A5 Cabriolet, A5 Sportback, S5, S5 Cabriolet, S5 Sportback, RS 5, RS 5 2022 – 2023 Sportback, Q5, Q5 e quattro, Q5 Sportback, SQ5, and SQ5 Sportback VIN Range Vehicle-Specific Equipment All Analog instrument cluster Condition REVISION HISTORY Revision Date Purpose 2 - Revised Warranty (Updated Labor Operations) 1 12/11/2023 Initial publication Customer states: Sporadically the content of the status display is not shown for any of the tabs (Vehicle functions, Driver messages, Radio, Media, Phone, Navigation). Workshop Findings: The status display returns after a sleep cycle, no DTC is associated with the blank display (Figure 1). © 2023 Audi of America, Inc. Internal Page 1 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Figure 1: Status display blank. Technical Background Software issue in instrument cluster. Production Solution Change of supplier for model year 2024. Service This TSB replaces Pending Service Solution (PSS) TSB 2070448: PSS Instrument cluster status field in driver information system is empty. SVM Update Instructions Always use DoIP when flashing a control module via ODIS in supported vehicles.To Activate DoIP, select Administration>>General>>GFF Process>>DoIP communication>>Only allow DoIP communicationThis setting will automatically reset when the diagnostic session is ended.You can tell if DoIP is active by observing a red LED on the VAS 6154(A). © 2023 Audi of America, Inc. Internal Page 2 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin 1. Follow all instructions in TSB 2011732: 00 Software Version Management (SVM), operating instructions. 2. Update the Instrument cluster J285 (address word 0017) using the SVM action code as listed in the table below, if necessary: Model Module SW part number 80A920774K Q5 80A920974K 80A920784K 8W6920780M, 8W6920781M A5 8W6920770M, 8W6920771M 8W6920970M, 8W6920971M Old Software version New Software Version 0933 SVM Code Input 0939 0937 17A048 0933 0939 0937 Warranty Claim Type: • 110 Up to 48 Months/50,000 Miles. • G10 for CPO Covered Vehicles – Verify Owner. • If the vehicle is outside of any warranty, this Technical Service Bulletin is informational only. Service Number: 9025 Damage Code: 0039 Labor Operations: Software update 0151 0060 Time stated on the diagnostic protocol (Max 100 TU) Diagnostic Time: GFF (Included above) No allowance 0 TU Road test prior to the service procedure No allowance 0 TU Road test after the service procedure No allowance 0 TU Claim Comment: As per TSB 2072306/2 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Additional Information © 2023 Audi of America, Inc. Internal Page 3 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin All part and service references provided in this TSB (2072306) are subject to change and/or removal. Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair. ©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites without the prior expressed written permission of the publisher. © 2023 Audi of America, Inc. Internal Page 4 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.