PIT4911U

File in Section:
Service Bulletin
Bulletin No.:
Date:
PIT4911U
September, 2013
PRELIMINARY INFORMATION
Subject:
TAC Part Restriction - Navigation Radio, Radio, and Integrated Center Stack (ICS)
Components - US Dealers
Models:
2013-2014 Buick Enclave, Encore, LaCrosse, Regal, Verano
2013-2014 Cadillac ATS, CTS, Escalade Models, SRX, XTS
2013-2014 Chevrolet Avalanche, Camaro, Corvette, Cruze, Equinox, Express, Malibu,
Silverado, Suburban, Tahoe, Traverse, Volt
2013-2014 Chevrolet Sonic, Spark
2013-2014 GMC Acadia, Savanna, Sierra, Terrain, Yukon Models
2014 Chevrolet Impala
2014 Cadillac ELR
This PI was superseded to remove part numbers and update model list. Please discard
PIT4911T.
The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.
Condition/Concern
US Dealers - Effective August 18, 2013 all of the following parts listed by name and vehicle association below will be
placed on restriction through the General Motors Technical Assistance Center. Please review recommendations
below prior to contacting TAC at (877)446-8227 (US).
Important: When calling TAC, be certain to select the Navigation Radio prompt for ANY part listed below,
regardless if it is a Nav or Non-Nav part.
Canada Dealers - This PI is for US DEALERS ONLY, please contact York Electronics directly at (888) 650-9675
(Oshawa) or (800) 361-2894 (Calgary).
Recommendation/Instructions
For all Infotainment calls, please provide the part number (PN) of the component that is currently in the vehicle.
Depending on the concern, TAC may require additional information such as Map disc/card PN's, software/calibration
numbers, and testing results of previous diagnostics.
2013 CTS, LaCrosse, Regal - All radio RPO's
2013 ATS, SRX, XTS - All radio RPO's, Amplifier, CD player, Human Machine Interface (HMI) Module
2013-2014 Avalanche, Escalade Models, Express, Savanna, Sierra 2500-3500, Silverado 2500-3500, Suburban,
Tahoe, Yukon Models - All Navigation Radio RPO's
2013-2014 Camaro, Cruze, Equinox, Malibu, Terrain, Verano, Volt - All radio RPO's
2013-2014 Acadia, Enclave, Traverse - All radio RPO's
2013-2014 Spark, Sonic - Radio RPO UF7
2014 ATS, Corvette, CTS, ELR, Impala, LaCrosse, Regal, Sierra 1500, Silverado 1500, SRX, XTS - All radio RPO's,
Amplifier, CD player, Human Machine Interface (HMI) Module, and Integrated Center Stack (ICS)
Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is
resolved without completing every step, the remaining steps do not need to be performed.