PIT5012E

File in Section:
Service Bulletin
Bulletin No.:
Date:
PIT5012E
April, 2013
PRELIMINARY INFORMATION
Subject:
Antenna Mast Broken Off From Antenna Base Mount Low Profile Antenna Available
Models:
2010 - 2014 Cadillac SRX
2010 - 2014 Chevrolet Equinox
2010 - 2014 GMC Terrain
This PI was superseded to update model years. Please discard PIT5012D.
The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.
Condition/Concern
Antenna mast broken off of the roof mounted antenna base leaving the stud in the antenna base
Recommendation/Instructions
Replace only the antenna mast. Do NOT replace the antenna base.
It is not necessary to replace the roof antenna mounting base. It was determined through review of returned parts
that the broken antenna mast stud can easily be removed from the antenna base using needle-nose pliers or flat
blade screwdriver or use a pick to walk the broke stud out of the antenna base.
There are two different length antenna masts available in the dealer parts catalog group 9.647, depending on your
customer’s needs. The original height antenna mast (280mm) and a shorter antenna mast (180mm). Note there is a
slightly reduced AM and FM reception when using the shorter antenna mast.
2581634
2610911
2581644
Warranty Information
There is not a labor time or labor operation associated with this PI. In most instances, this should be considered
customer pay.
Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is
resolved without completing every step, the remaining steps do not need to be performed.