PIT5119B

File in Section:
Service Bulletin
Bulletin No.:
Date:
PIT5119B
April, 2013
PRELIMINARY INFORMATION
Subject:
Intermittent Remote Keyless Entry Inoperative
Models:
2013 Buick Encore
2010 - 2012 Buick Lacrosse, Regal
2012 - 2013 Buick Verano
2010 - 2013 Chevrolet Camaro, Cruze, Equinox
2012 - 2013 Chevrolet Orlando, Sonic, Spark
2010 - 2013 Chevrolet Trax (Canada)
2010 - 2013 GMC Terrain
This PI was superseded to update models and model years. Please discard PIT5119A.
The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.
Condition/Concern
Customer may comment the keyless entry remote is inoperative at times. This may be caused by the ignition key
cylinder door sticks in the up position. When this happens, it will disable the keyless remote start and the door lock
functions. Customers may notice a Chime sound when the key is out of the ignition and the driver’s door is open.
The likely cause is a sticking ignition key cylinder door on plunger to the micro switch.
Recommendation/Instructions
Note: Do NOT replace the ignition key cylinder.
Use a Lubriplate-type of lubrication spray and lubricate the ignition key cylinder door. Insert the tip of the key in and
out to verify the door of the cylinder is not sticking.
2715217
Ignition key door sticking open
2715219
Ignition key door in correct position
Warranty Information
For vehicles repaired under warranty use:
Labor Operation
Description
Labor Time
*N9704
Lubricate the Ignition Key Cylinder Door
0.2
* This is a unique labor operation for bulletin use only. It will not be published in the Labor Time Guide.
Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is
resolved without completing every step, the remaining steps do not need to be performed.