B522023

1/2/24, 8:52 AM
52 20 23_RATTLE NOISE FROM SECOND SEAT ROW ARMREST
SIB 52 20 23
RATTLE NOISE FROM SECOND SEAT ROW ARMREST
☐
2023-12-29
THIS REPAIR IS MOBILE FRIENDLY
MODEL
E-Series
G05
G07
Model Description
X5 Sport Activity Vehicle
X7 Sport Activity Vehicle
Affected Option Code
Vehicles equipped with 60/40 split second row
bench seat
SITUATION
When the center armrest of the second seat row is lowered but the center section of the seat is in its upright
position, a rattle noise may be heard when the vehicle goes over a cobblestone/rough road.
The noise can be heard from the pull tab marked with blue tape in the picture.
CAUSE
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52 20 23_RATTLE NOISE FROM SECOND SEAT ROW ARMREST
The metal pin that retains the pull
tab may move within the plastic
housing if manufacturing tolerances
are too great.
CORRECTION
An application of felt tape applied to the latch housing will stop the noise.
PROCEDURE
Follow Repair Instruction REP-52 25 388
“Removing the rear middle head restraint”.
Press the locks 1 and remove the head
restraint 2 towards the top.
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Follow Repair Instructions REP-52 26 394 to
remove guide sleeve(s) for the head
restraint.
Remove the 20% latch cover and undo the
trim retainer in the back of the upper 20%
trim.
Roll the 20% trim cover toward the front.
Remove the 2 screws circled in blue.
Carefully disassemble the front head box
cover by pressing on the tabs shown with
yellow arrows and the tabs on the side (not
shown in this view).
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This will allow access to the pull strap
mechanism.
Remove pull tab and its metal retaining pin
from the plastic housing
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Apply felt tape 40 x 15 mm onto the plastic
housing as shown.
Install pull tab and its metal retaining pin into
the plastic housing.
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Route the pull tab under plastic housing.
Carefully assemble the front head box cover
by locking into the tabs shown with yellow
arrows and the tabs on the side (not shown
in this view).
Install the 2 screws circled in blue.
Torque screw to 3.8 +/- 0.5 Nm.
Roll the 20% trim cover toward the rear.
Install the 20% latch cover and trim retainer
in the back of the upper 20% trim.
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Install guide sleeves for the head restraint.
Install head restraint 2 into the guide
sleeves, and depress the guide locks 1 to
adjust height.
PARTS INFORMATION
Obtain and confirm the part numbers for your specific vehicle by entering the chassis number in either ETK
or AIR which considers specific equipment and/or options.
Part Number
54 34 7 248 700
Description
Felt Tape (130 x 40 x 3mm)
Quantity
40 x 15 x 3mm
in sublet
CLAIM INFORMATION
Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks
as described below.
Repair Code:
5220153900
Backrest lock / rear seat adjustment / cargo adjuster/ rear
seat backrest lock Unpleasant noises
Diagnosis
Labor Operation
52 00 001*
Description
Seat - locating complaint(s) (Work time)
Labor Allowance
WT
Diagnosis Worktime Flat Rate
2 FRU
Or:
00 58 500*
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And, together with the applicable diagnosis above, obtain and claim the flat rate labor operation code
numbers and their FRU allowance for the repair below that applies.
Labor Operation
52 2N 3NN**
Description
Removing and installing/replacing rear center head
restraint guide (includes removing and installing the rear
middle head restraint) (Main work)
Labor Allowance
As applicable
Or:
52 2N 8NN**
Removing and installing/replacing rear center head
restraint guide (includes removing and installing the rear
middle head restraint) (Plusposition)
As appliable
Work time to access, disassemble/reassemble the front
head box cover to apply the felt tape onto the plastic
housing
6 FRU
And:
52 99 000
If you are using a Main labor code for another repair, then use the Plusposition code labor operation for this
repair.
Work time labor operation codes 52 00 002 and 00 58 500 are not considered Main labor operations.
Sublet – Bulk Materials (RO and Claim Comments Required)
Sublet Code See the sublet
4
reimbursement
calculations below
Reimbursement for the repair-related bulk material (Do not use
the BMW part number for claim submission)
Sublet reimbursement calculation for claiming the applicable repair-related bulk material (BMW part number)
is at the dealer net price amount for the proportional quantity used (40x15x3mm) plus your center’s
handling.
Enter this material cost in sublet and itemize the amount on the repair order and in claim comment section.
(*) Based on which one applies to your center, please refer to SI B01 01 20 or B01 07 20 for the applicable procedure for
documenting, claiming, and explaining, on the RO and in the claim comments, your diagnosis work time (WT), job/repair
work time (WT), and the vehicle repairs your center performed, unless otherwise required by State law.
BMW Group’s AIR Application Resource for Flat Rate Labor Operation Codes
(**) To determine the flat rate labor operation code number that applies to the vehicle being repaired, and to
obtain the corresponding flat rate unit (FRU) allowance information from the BMW Group AIR application
resource, start by entering the Chassis Number (the last seven (7) characters of the VIN, select the
applicable Model if two or more vehicle choices show), or enter the full VIN (17 characters), click on the
“Search” button. Next, click on the “Flat Rate Units” button and enter the flat rate labor operation code in the
field to the right, click “Search” to display the Flat Rate Unit Group detail choices.
FEEDBACK REGARDING THIS BULLETIN
Technical Feedback
Warranty Feedback
Parts Feedback
To submit feedback for the technical topic of this bulletin: Submit your
feedback in the rating box at the top of this bulletin
To submit feedback for the CLAIMS section of this bulletin: Submit an IDS
ticket to the Warranty Department, or use the chat available in the
Warranty Documentation Portal
To submit feedback for the PARTS section of this bulletin: Submit an IDS
ticket to the Parts Department
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