S3787 202312
Service Bulletin Details
Public Details for: S3787 202312
Fleet campaign: certain wegman volvo trucks could have an issue with the rear air suspension not being set correctly from the factory. The incorrectly adjusted suspension could cause incorrect working angles in the drive line.
Models from 2024
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Models from 2023
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Models from 2022
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Fleet Improvement S3787 December 2023 Wegmans Air Suspension Adjustment Service Category Service Section Function Group 728 Technician Skill Level A Market North America Applicability VOLVO Years 2021-2024 Models VN Introduction Certain Wegman Volvo trucks could have an issue with the Rear Air Suspension not being set correctly from the factory. The incorrectly adjusted suspension could cause incorrect working angles in the drive line. Follow the instructions below to inspect the drive line angles and adjust as needed. Production Change Information This bulletin applies to vehicles built within the specified production changes below. Brand Engine Emission Level Starting Build Date Ending Build Date Volvo CU12 EM-USA17, EM-USA21 17-February-2020 16-October-2023 Warranty Information This repair is covered by an authorized Service Program. Reimbursement is obtained through the normal claim handling process. Claim Type (used only when uploading from the Dealer Bus. Sys.) B Main Labor Code Description 1720-16-09-01 Campaign, General (0.1 X 10) Causal Part SCC Authorization Code Expiration Date Hours 20510104 S3787 December 31, 2024 1.0 Fleet Improvement S3787 December 2023 Wegmans Air Suspension Adjustment Parts Information • None Required Tools & Equipment Angle Calculator: (Reach out to Steve Pearson (1-567-240-2427) or [email protected] for a copy of the calculator tool. Calibration Information • None Repair Procedure 1. Slowly drive the vehicle onto a flat surface while maintaining a straight path. 2. Braking should be kept to a minimum (just enough to stop the vehicle). 3. Do not apply the parking brake at this time. 4. Install wheel chocks loosely on the steer axle to allow movement when raising and lowering the suspension. 5. Lower the rear suspension using the switch in the dash. 6. Drain the air system to 60-70 PSI by repeatedly pushing the brake pedal. 7. Return the rear suspension switch to the up position. 8. Refill the air system to full capacity (compressor unload). Note! Do not rev the engine more than 1000 RPM’s when airing up the system. 9. Shut off the engine and leave the key in the on position. 10. Open the Angle Calculator (Provided by Steve Pearson). 11. In the calculator. 1. Assign vehicle test condition as “As Found.” 2. Fill in date, vehicle ID, and VIN. 12. Measure Front-Rear Axle pinion angle, Interaxle Shaft angle, and Rear-Rear Axle pinion angle. Note! For more information on how to check ride height and pinion angle follow the Ride Height and Pinion Angle Specifications document found in Impact under function group 72. Impact Ride Height and Pinion Angle Spec. 13. Fill in the appropriate field in the calculator using the measurement results. 14. Measure the ride height and enter the measurement in the calculator. Fleet Improvement S3787 December 2023 Wegmans Air Suspension Adjustment 15. Click on the green (Calculate) button. 1. If the calculator result is OK, no adjustment is needed. Continue to step 21. 2. If the calculator result is NOK, proceed to step 16. 16. Verify the truck has the correct axle seats installed. 1. If the axle seats are incorrect, replace the axle seats with correct axle seats. (Use Impact to order the correct part) 2. If the correct axle seats are installed go to step 17. 17. Move the leveling rod to the lower of the three holes on the air bag crossmember. 18. Remeasure the angles following steps 5-15. 1. If the calculator result is OK, no adjustment is needed. Continue to step 21. 2. If the calculator result is NOK, proceed to step 19. Note! After each system adjustment, start the engine and repeat steps 5-15. 19. Make adjustments to the leveling valve as necessary to achieve the correct u-joint angles (Determined by the Calculator). This may take several attempts. Note! After each system adjustment, start the engine and repeat steps 5-15. 20. Remove the wheel chocks. 21. Release the truck.