S3787 202312

Service Bulletin Details

Public Details for: S3787 202312

Fleet campaign: certain wegman volvo trucks could have an issue with the rear air suspension not being set correctly from the factory. The incorrectly adjusted suspension could cause incorrect working angles in the drive line.


- 2024 - 2023 - 2022 - 2021 -

Fleet Improvement S3787
December 2023
Wegmans Air Suspension Adjustment
Service Category Service
Section Function Group 728
Technician Skill Level A
Market North America
Applicability
VOLVO
Years
2021-2024
Models
VN
Introduction
Certain Wegman Volvo trucks could have an issue with the Rear Air Suspension not being set
correctly from the factory. The incorrectly adjusted suspension could cause incorrect working
angles in the drive line. Follow the instructions below to inspect the drive line angles and adjust
as needed.
Production Change Information
This bulletin applies to vehicles built within the specified production changes below.
Brand
Engine
Emission Level
Starting Build Date Ending Build Date
Volvo
CU12
EM-USA17, EM-USA21
17-February-2020
16-October-2023
Warranty Information
This repair is covered by an authorized Service Program. Reimbursement is
obtained through the normal claim handling process.
Claim Type (used only when uploading from the Dealer Bus. Sys.)
B
Main Labor Code
Description
1720-16-09-01
Campaign, General (0.1 X 10)
Causal Part
SCC Authorization
Code
Expiration Date
Hours
20510104
S3787
December 31, 2024
1.0
Fleet Improvement S3787
December 2023
Wegmans Air Suspension Adjustment
Parts Information
• None
Required Tools & Equipment
Angle Calculator: (Reach out to Steve Pearson (1-567-240-2427) or
[email protected] for a copy of the calculator tool.
Calibration Information
•
None
Repair Procedure
1. Slowly drive the vehicle onto a flat surface while maintaining a straight path.
2. Braking should be kept to a minimum (just enough to stop the vehicle).
3. Do not apply the parking brake at this time.
4. Install wheel chocks loosely on the steer axle to allow movement when raising and lowering the
suspension.
5. Lower the rear suspension using the switch in the dash.
6. Drain the air system to 60-70 PSI by repeatedly pushing the brake pedal.
7. Return the rear suspension switch to the up position.
8. Refill the air system to full capacity (compressor unload).
Note!
Do not rev the engine more than 1000 RPM’s when airing up the system.
9. Shut off the engine and leave the key in the on position.
10. Open the Angle Calculator (Provided by Steve Pearson).
11. In the calculator.
1. Assign vehicle test condition as “As Found.”
2. Fill in date, vehicle ID, and VIN.
12. Measure Front-Rear Axle pinion angle, Interaxle Shaft angle, and Rear-Rear Axle pinion angle.
Note!
For more information on how to check ride height and pinion angle follow the Ride Height and
Pinion Angle Specifications document found in Impact under function group 72.
Impact Ride Height and Pinion Angle Spec.
13. Fill in the appropriate field in the calculator using the measurement results.
14. Measure the ride height and enter the measurement in the calculator.
Fleet Improvement S3787
December 2023
Wegmans Air Suspension Adjustment
15. Click on the green (Calculate) button.
1. If the calculator result is OK, no adjustment is needed. Continue to step 21.
2. If the calculator result is NOK, proceed to step 16.
16. Verify the truck has the correct axle seats installed.
1. If the axle seats are incorrect, replace the axle seats with correct axle seats. (Use Impact
to order the correct part)
2. If the correct axle seats are installed go to step 17.
17. Move the leveling rod to the lower of the three holes on the air bag crossmember.
18. Remeasure the angles following steps 5-15.
1. If the calculator result is OK, no adjustment is needed. Continue to step 21.
2. If the calculator result is NOK, proceed to step 19.
Note!
After each system adjustment, start the engine and repeat steps 5-15.
19. Make adjustments to the leveling valve as necessary to achieve the correct u-joint angles (Determined
by the Calculator). This may take several attempts.
Note!
After each system adjustment, start the engine and repeat steps 5-15.
20. Remove the wheel chocks.
21. Release the truck.


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