JLRTB02120NAS1

Service Bulletin Details

Public Details for: JLRTB02120NAS1

Excessive wind noise


- 2024 - 2023 - 2022 -

JLRTB02120NAS1
TECHNICAL BULLETIN
14 DEC 2023
© Jaguar Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional
Technicians with the knowledge, tools, and equipment required to do the job properly
and safely. It informs these Technicians of conditions that may occur on some vehicles,
or provides information that could assist in proper vehicle service. The procedures
should not be performed by 'do-it-yourselfers'. If you are not a Retailer, do not assume
that a condition described affects your vehicle. Contact an authorized Land Rover
service facility to determine whether this bulletin applies to a specific vehicle.
INFORMATION
This reissue replaces all previous versions. Please destroy all previous versions.
SECTION:
501-02
SUBJECT
/CONCERN:
Excessive Wind Noise
AFFECTED VEHICLE RANGE:
MODEL:
MODEL YEAR:
VIN:
ASSEMBLY PLANT:
Range Rover (LK)
2022 Onwards
000293 Onwards
Solihull
Range Rover Sport (L1)
2023 Onwards
100000 Onwards
Solihull
MARKETS:
NORTH AMERICA
CONDITION
SUMMARY:
SITUATION:
Excessive wind noise may be heard from the upper a-pillar and door mirror areas when
driving the vehicle at speeds of 80 km/h (50 mph) or more.
CAUSE:
Manufactured away from the required specification.
Suggested customer concern code - PB1
ACTION:
Follow the instructions below.
This Technical Bulletin has been updated due to a change to the affected markets.
PARTS:
NOTES:
RANGE ROVER SPORT ONLY - *An allowance equivalent to £20.00 has been
allocated to locally source 1 meter of 6 mm (width) 3M™ Scotch-Weld 5313
(or an equivalent suitable black butyl strip) and a 300 ml tube of SikaTack
OEM+ (or an equivalent suitable polyurethane glazing adhesive)
RANGE ROVER ONLY - **An allowance equivalent to £30.00 has been
allocated to locally source 2 meters of 6 mm (width) x 1 mm (height) 3M™
Adhesive Tape - PX5011 (or an equivalent suitable double-sided tape), 1
meter of 6 mm (width) 3M™ Scotch-Weld 5313 (or an equivalent suitable
black butyl strip), a 300 ml tube of SikaTack OEM+ (or an equivalent suitable
polyurethane glazing adhesive) and 2 polyethylene closed-cell Noise, Vibration
and Harshness (NVH) pads 35 mm (length) x 20 mm (width) x 8 mm (height)
with an adhesive backing
PART
NUMBER
DESCRIPTION
QUANTITY
*ZZZ999
RANGE ROVER SPORT ONLY: 3M™ Scotch-Weld 5313, SikaTack
OEM+
£20.00
**ZZZ999
RANGE ROVER ONLY: 3M™ adhesive tape - PX5011, 3M™ ScotchWeld 5313, SikaTack OEM+, 2 polyethylene closed-cell NVH pads
£30.00
523123471
RANGE ROVER ONLY: Right Hand - Baffle Molding Assembly
1
523123472
RANGE ROVER ONLY: Left Hand - Baffle Molding Assembly
1
WARRANTY:
NOTE:
* When submitting your Warranty claim within the Warranty portal, use the
Condition Code list shown to select the Condition Code which best describes the
vehicle defect.
NOTES:
Repair procedures are under constant review, and therefore times are subject
to change; those quoted here must be taken as guidance only. Use TOPIx to
obtain the latest repair time.
The JLR claims submission system requires the use of causal part numbers.
Labor only claims must show the causal part number with a quantity of zero.
SRO
TIME
(HOURS)
CONDITION
CODE
CAUSAL
PART
RANGE ROVER: JLRTB - Wind Noise
Modifications
99.01.83
1.8
*
LR159298
/LR159299
RANGE ROVER SPORT: JLRTB - Wind
Noise Modifications
99.01.83
1.4
*
LR159298
/LR159299
DESCRIPTION
NOTE:
Normal Warranty procedures apply.
SERVICE INFORMATION
1.
Any known faults or evident concerns which could cause a potential wind noise
when driving the vehicle, must be investigated and rectified before completing
this Technical Bulletin.
RANGE ROVER
2.
SERVICE INSTRUCTIONS 1, 2, 3, 4 and 5 must be completed on both sides
of the vehicle.
RANGE ROVER SPORT
3.
SERVICE INSTRUCTIONS 2 and 3 must be completed on both sides of the
vehicle.
SERVICE INSTRUCTION 1
RANGE ROVER ONLY
NOTES:
Some illustrations may vary depending on the vehicle specification, the
essential information is always correct.
Some components may have been removed from the vehicle to provide extra
clarity.
The left side is shown, the right side is similar.
1.
Open the hood.
2.

Remove the trim clip.
3.

Remove the trim.
1. Slide the trim downward.
2. Slide the trim inward, toward the windshield.
4.

Using the measurements shown as a guide, trim the new NVH molding, as
shown in the illustration.
5.

Reverse steps 2 and 3 to install the new NVH molding. Make sure that the NVH
molding is correctly positioned as shown in the illustration, before continuing.
6.
Complete steps 1 to 5 for the opposite side of the vehicle.
7.

Close the hood.
With the hood and front doors closed, make sure the NVH moldings are
correctly positioned as shown in the illustration, before continuing.
SERVICE INSTRUCTION 2
RANGE ROVER AND RANGE ROVER SPORT
NOTES:
Range Rover shown, Range Rover Sport is similar.
Some illustrations may vary depending on the vehicle specification, the
essential information is always correct.
Some components may have been removed from the vehicle to provide extra
clarity.
1.
Remove the front left interior door trim, (see TOPIx Workshop Manual section
501-05: Interior Trim And Ornamentation - Removal and Installation - Front
Interior Door Trim).
2.

Remove the front left door upper finisher.
3.
NOTE:
Retain the adhesive NVH pad.

Carefully remove the adhesive NVH pad.
4.

Make sure the 2 front interior door trim NVH pads are installed.
5.

Make sure that any installed wiring harness retainers, fixings, clips, grommets
and adhesive patches are all correctly installed to the door before continuing.
6.

The illustration shows the 5 areas to be reworked during this SERVICE
INSTRUCTION.
REWORK 1
7.

Apply 3M™ Scotch-Weld 5313 (or an equivalent suitable black butyl strip) into
the cavity shown. Apply enough butyl to fill the cavity without the butyl covering
the top edges of the window seal and body panel.
Use a finger or thumb to firm down the butyl.
REWORK 2
8.

Inspect the NVH material already applied in the area shown.
Apply 3M™ Scotch-Weld 5313 (or an equivalent suitable black butyl strip)
to fill any cavities which may be present in the area shown.
Use a finger or thumb to firm down the butyl.
REWORK 3
9.

Mold a piece of 3M™ Scotch-Weld 5313 (or an equivalent suitable black butyl
strip) approximately 155 mm in length and 5 mm in width.
10.

Apply the butyl along the body panel seam, as shown in the illustration.
Use a finger or thumb to firm down the butyl.
REWORK 4
11.

Apply 3M™ Scotch-Weld 5313 (or an equivalent suitable black butyl strip)
around the wiring harness, as shown in the illustration. The butyl must fully seal
the hole within the body panel.
Use a finger or thumb to firm down the butyl.
REWORK 5
12.

Locate the NVH material already applied in the area shown.
13.

Apply 3M™ Scotch-Weld 5313 (or an equivalent suitable black butyl strip) to fill
the small cavity marked 'A' in the illustration, directly above the NVH material
already applied.
14.
Reverse steps 1 to 3.
15.
Complete steps 1 to 14 for the opposite side of the vehicle.
SERVICE INSTRUCTION 3
RANGE ROVER AND RANGE ROVER SPORT
NOTES:
Range Rover shown, Range Rover Sport is similar.
Some illustrations may vary depending on the vehicle specification, the
essential information is always correct.
Some components may have been removed from the vehicle to provide extra
clarity.
1.
Lower the front left window.
2.

Reposition the front door window seal, as shown in the illustration.
3.
WARNING:
Always follow the manufacturer's instructions.

Use SikaTack OEM+ (or an equivalent suitable polyurethane glazing adhesive)
to seal the front window seal.
1. Apply a suitable masking tape to the area shown in the illustration.
2. Apply a bead of sealant within the front window seal, as shown in the
illustration.
3. Apply a bead of sealant to the area shown in the illustration, making sure
to fill any cavities present.
4.
Reverse steps 1 to 3.
Remove any residue caused by the masking tape.
5.

Apply a suitable masking tape to the upper area of the front door, as shown in
the illustration.
6.
CAUTION:
The cut must be made in line with the front door glass.
NOTE:
If required, raise the window slightly to aid with this step.

Using a suitable tool, cut through the front door outer waist seal, as shown in the
illustration.
Remove the masking tape.
Remove any residue caused by the masking tape.
7.
Complete steps 1 to 6 for the opposite side of the vehicle.
SERVICE INSTRUCTION 4
RANGE ROVER ONLY
NOTES:
Some illustrations may vary depending on the vehicle specification, the
essential information is always correct.
Some components may have been removed from the vehicle to provide extra
clarity.
1.
Open the hood.
2.
Open the front left door.
3.

Remove the bolt.
4.
CAUTIONS:
Before removing the a-pillar molding, make sure the surrounding area
is clean and dry.
Before removing the a-pillar molding, make sure the a-pillar molding is
clean and dry.
Do not use tools during this operation, removal of the a-pillar molding
must be completed by hand.

Remove the a-pillar molding by pushing with both hands and sliding down.
5.

Remove and discard the NVH pad at the top of the a-pillar.
Clean the surrounding area.
6.

Install the new polyethylene closed-cell foam NVH pads at the top of the a-pillar.
7.

Place the a-pillar molding onto a suitable flat surface and locate the foam NVH
pad which is applied across the length of the a-pillar molding.
8.

Apply 3M™ Adhesive Tape - PX5011 (or an equivalent suitable double-sided
tape) on top of the foam NVH pad. Leave a minimum of 30 mm excess backing
exposed at the top of the a-pillar molding, as shown in the illustration.
9.

When completing step 9 below, make sure the 30 mm excess backing is
positioned as shown in the illustration. This will allow the backing to be removed
from the a-pillar molding after the a-pillar molding is installed.
10.
CAUTIONS:
Make sure the front edge to the windshield has a consistent gap and
that the air deflector is seated correctly.
Do not use tools during this operation, installation of the a-pillar
molding must be completed by hand.
Make sure all fixing tabs are correctly located.

Install the a-pillar molding by pushing with both hands and sliding up.
11.
CAUTION:
Make sure to pull downward when removing the backing from the
double-sided tape.

Carefully and very slowly, remove the backing from the double-sided tape.
12.

Install the bolt.
Torque: 1.3 Nm
13.
Close the front left door.
14.
Complete steps 2 to 13 for the opposite side of the vehicle.
15.
Close the hood.
SERVICE INSTRUCTION 5
RANGE ROVER ONLY
NOTES:
Some illustrations may vary depending on the vehicle specification, the
essential information is always correct.
Some components may have been removed from the vehicle to provide extra
clarity.
1.
Open the rear left door.
2.

Locate the rear quarter window seal.
3.

Apply a suitable masking tape to the rear quarter window seal. Make sure the
window seal can still be lifted.
4.
WARNING:
Always follow the manufacturer's instructions.

Using the aid of another technician, apply approximately 75 ml of SikaTack
OEM+ (or an equivalent suitable polyurethane glazing adhesive) along the
cavity behind the window seal.
1. NOTE:
Use a suitable trim tool to assist in lifting the window seal.
Insert the applicator at the top of the window seal and seal the hole in the
area marked 'A' in the illustration.
2. While applying the sealant, move the applicator downward behind the
window seal, to the bottom of the window seal.
5.

Use a finger or thumb to firm down the window seal.
Remove the masking tape.
Remove any residue caused by the masking tape.
6.
Close the rear left door.
7.
Complete steps 1 to 6 for the opposite side of the vehicle.


© dot.report 2024

Use of this information constitutes acceptance for use in an AS IS condition. There are NO warranties, implied or otherwise, with regard to this information or its use. Any use of this information is at the user's risk. It is the responsibility of user to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content. EACH USER WILL BE SOLELY RESPONSIBLE FOR ANY consequences of his or her direct or indirect use of this web site. ALL WARRANTIES OF ANY KIND ARE EXPRESSLY DISCLAIMED. This site will NOT BE LIABLE FOR ANY DIRECT, INDIRECT or any other kind of loss.