PIT5319A

File in Section:
Service Bulletin
Bulletin No.:
Date:
PIT5319A
September, 2014
PRELIMINARY INFORMATION
Subject:
OnStar Staying Powered Up With LED On And/Or Bluetooth Stays Connected After
RAP Is Canceled
Models:
2008 - 2010 All GM Passenger Car and Light Duty Trucks With OnStar Gen8
This PI was superseded to update Recommendation/Instructions. Please discard PIT5319.
The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.
Condition/Concern
Some customers may report that the OnStar LED is staying on after the vehicle Retained Accessory Power (RAP)
has turned off and/or their Bluetooth phone stays connected after leaving the vehicle. This concern may result in the
battery discharging or dead battery concern.
Recommendation/Instructions
This PI only applies to generation 8.0, 8.1, and 8.2 Continental modules within the STID ranges listed below.
29805001 - 31000000
31000001 - 32000000
32005001 - 33000000
33000001 - 34000000
36000001 - 38000000
38005001 - 39000000
39000001 - 40000000
47505001 - 49000000
49005001 - 50500000
Please DO NOT replace any parts at this time. Verify the customers concern is present. If the concern is present,
please follow the OTASP (over the air system programming) procedure listed below.
If the customer or dealership is located in a VERIZON cellular market, the OTASP (over the air system programming)
procedure should be completed. The procedure only takes 60 seconds to complete and has to be done through the
vehicle.
Press the white dot button > the system will respond ready > say "digit dial" > the system will respond first digit to dial
> say * "Star Key" > 2 > 2> 8> 9> 1> then dial. The system will dial and connect to Verizon wireless and an
automated message will come on explaining the procedure. Do not end the call, it will end automatically. Once
completed, the tech should cycle the ignition and cancel RAP and test operation. If the concern is gone, no further
action is required.
If the concern is still present, please cycle power to the vcim for 2 minutes and then retest operation again. If the
concern is gone, no further action is required.
If the concern is still present after the OTASP and power cycle, please call GM TAC for further assistance.
Warranty Information
For vehicles repaired under warranty, please refer to the latest version of bulletin 06-08-47-001 for warranty
information on control module reset/configuration.