PIT5320
Service Bulletin Details
Public Details for: PIT5320
Navigation voice prompts choppy distorted or garbled.
Models from 2015
Models from 2014
Models from 2013
2013 CADILLAC ATS |
2013 CADILLAC SRX |
2013 CADILLAC XTS |
File in Section: Service Bulletin Bulletin No.: Date: PIT5320 September, 2014 PRELIMINARY INFORMATION Subject: Navigation Voice Prompts Choppy Distorted or Garbled Models: 2014-2015 Buick LaCrosse, Regal 2013-2015 Cadillac ATS, SRX, XTS 2014-2015 Cadillac CTS Sedan VIN A 2014 Chevrolet Silverado 1500 2014-2015 Chevrolet Corvette, Impala VIN 1 2014 GMC Sierra 1500 2015 Cadillac Escalade models 2015 Chevrolet Colorado, Silverado, Suburban, Tahoe 2015 GMC Canyon, Sierra, Yukon models Equipped with Navigation Radio The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI. Condition/Concern Some customers may comment that the navigation voice feedback is choppy, distorted, or garbled. Recommendation/Instructions If this concern is encountered, press Settings, Voice, Audio Feedback Speed, and verify speed is set to Medium (default) or Slow. When set to Fast, the voice guidance may sound choppy, distorted, or garbled. Warranty Information For vehicles repaired under warranty use: Labor Operation Description Labor Time 3480118* Change The Voice Prompt Speed Setting 0.2 hr * This is an unique labor operation for bulletin use only. This will not be published in the Labor Time Guide. Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be performed.