TJ36147.1.1

Volvo Car USA LLC
Technical Journal
Technical Journal Title
Ref. No.
Poor radio reception and sound (FM)
TJ 36147.1.1
Issuer (Dept.)
Issue Date
Status Date
Technical Service
11/1/23
11/9/23
Car Market
Partner
Function Group
United States and Canada 3 US 7510 Volvo Car USA 3911
Function Description
Page
Radio equipment, production
Page 1 of 2
Rows beginning with * are modified
Note! If using a printed copy of this Technical Journal, first check for the latest online version.
DESCRIPTION:
If radio (FM) changes channels/frequency or has intermittent poor reception then see advice under
SERVICE.
CSC Customer Symptom Codes
Code
Description
FC
Audio other/Other audio problems
7W
Radio/Interference/FM and DAB
DP
Radio/Does not work
FE
Radio/Setting frequency (station or pre-set) does not work
HQ
Radio/Poor reception/FM and DAB
LD
Radio/Poor reception/AM frequency
39
Sounds and speakers/Warning and notification sounds not audible
FW
Speakers/Crackly sound
DTC Diagnostic Trouble Codes
Vehicle Type
Type Eng
Eng
Desc
Sales Body Gear Steer Model Year
235
2022-9999
Plant Chassis range
Struc Week
Range
0175000-0999999
202122-999952
202122-999952
236
2022-9999
0144000-0999999
238
2022-9999
0245000-0999999 202122-999952
246
2022-9999
0899000-0999999 202122-999952
2021-9999
0000001-0999999 202037-999952
2022-9999
0000001-9999999
536
ED
E400V6
539
SERVICE:
Do not fault trace or replace any parts due to the symptom described above.
*Improved IHU software was released 22w13d1 for VIDA and for OTA from 22w14
IHU = Infotainment Head Unit
202139-999952
Technical Journal 36147.1.1
Warranty claim info:
No warranty claim accepted for a job described in this TJ.
VEHICLE REPORT:
Yes, please submit a Vehicle Report if the service solution described in this TJ has no effect. Use
concern area “Vehicle Report” and sub concern area “Support not needed”, use function group 3911.
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2023-11-09