T-SB-0102-23
Service Bulletin Details
Public Details for: T-SB-0102-23
Tsb: pre-delivery service (pds) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing pds: ? Careful inspection for paint chips/scratches and body
- 2024 -
Models from 2024
2024 TOYOTA MIRAI |
T-SB-0102-23 December 20, 2023 2024 Mirai Pre-Delivery Service (PDS) Service Category General Section Pre-Delivery Service Market USA Applicability YEAR(S) MODEL(S) 2024 Mirai ADDITIONAL INFORMATION Introduction Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: Careful inspection for paint chips/scratches and body dents/dings. Proper operation of electrical accessories (including interior light, clock, and radio reset). Interior cleanliness. Proper function of mechanical systems. Customer retention and proper maintenance of vehicles are, and have always been, a major focus for Toyota. To help remind customers that regular service is essential to the proper maintenance of the vehicle, dealers are required to install a service reminder sticker before delivery. By doing this, customers will be reminded to return to your dealership for service. Your current service reminder sticker may be used. (See PDS Check Sheet item 8 of “Final Inspection and Cleaning.”) This bulletin contains the PDS procedures that apply specifically to 2024 model year Mirai vehicles. A universal PDS Check Sheet that contains PDS steps that apply to all 2024 model year Toyota vehicles has been developed. To properly perform a complete PDS, you must complete all procedures contained in this TSB as well as the universal PDS Check Sheet. In addition, if the vehicle is stored for over 30 days, be sure to follow Long-Term Vehicle Storage Guidelines. © 2023 Toyota Motor Sales, USA Page 1 of 12 T-SB-0102-23 December 20, 2023 Page 2 of 12 2024 Mirai Pre-Delivery Service (PDS) Table of Contents Warranty Policy ....................................................................................................................... 3 Warranty Information ............................................................................................................... 3 Required Tools & Equipment ................................................................................................... 3 D/C Cut Fuse Installation ......................................................................................................... 4 Front License Plate and Mounting Bracket Installation* ........................................................... 5 Front and Rear Emergency Towing Eyelet Removal and Hole Cover Installation .................... 7 Front Wheel Opening Extension Pad Installation ..................................................................... 9 Installation of Rubber Body Plugs .......................................................................................... 10 Tire Pressure Warning System (TPWS) Initialization ............................................................. 11 Memorize Steering Angle Neutral Point* ................................................................................ 11 Head Unit System Reset ....................................................................................................... 11 Dealer Contact Information for Call Dealer Head Unit Function* ............................................ 12 Navigation — Set Date & Time by GPS ................................................................................. 12 *If applicable. © 2023 Toyota Motor Sales, USA T-SB-0102-23 December 20, 2023 Page 3 of 12 2024 Mirai Pre-Delivery Service (PDS) Warranty Policy If the need for additional repairs or adjustment is noted during PDS, the required service should be performed under warranty. Reimbursement will be managed under the warranty policy. The Warranty Policy and Procedures Manual requires that you maintain the completed Check Sheet in the customer’s file. If you cannot produce a completed form for each retailed vehicle upon TMS and/or Region/Distributor audit, the PDS payment amount will be subject to debit. An additional Repair Order completed in conjunction with normal PDS MUST have time punch/flags for service. If multiple repairs are performed, separate time flags MUST be punched for each repair. Warranty Information OP CODE DESCRIPTION MODEL TIME OFP T1 T2 001013 Pre-Delivery Service (PDS) Mirai 1.2 – – – Required Tools & Equipment REQUIRED EQUIPMENT SUPPLIER Techstream ADVi* QTY TSADVUNIT Techstream 2.0 Techstream Lite PART NUMBER TS2UNIT ADE Techstream Lite (Green Cable) TSLITEPDLR01 TSLP2DLR01 *Essential SST. NOTE Only ONE of the Techstream units listed above is required. GTS+ version 2023.04.003.02 or later is required. Additional Techstream units may be ordered by calling Approved Dealer Equipment (ADE) at 1-800-368-6787. © 2023 Toyota Motor Sales, USA 1 T-SB-0102-23 December 20, 2023 Page 4 of 12 2024 Mirai Pre-Delivery Service (PDS) D/C Cut Fuse Installation To minimize battery discharge, the D/C cut fuses No. 1 and No. 2 (30A) have been removed and are stored in the engine compartment relay block. Install the D/C cut fuses No. 1 and No. 2 (30A) and confirm ALL related Diagnostic Trouble Codes (DTCs) are cleared. Figure 1. 1 2 3 1 Relay Block 2 Remove D/C Cut Fuses No. 1 and No. 2 (30A) 3 Install D/C Cut Fuses No. 1 and No. 2 (30A) NOTE With the D/C cut fuses No. 1 and No. 2 (30A) removed, if ANY DTCs are detected when the ignition is turned ON during transportation, use Global Techstream Software (GTS+) to clear ALL DTCs AFTER ensuring that there are NO malfunctions. While the vehicle is stored at the dealership, disconnect the negative (–) battery terminal to prevent battery discharge. Refer to T-SB-0024-23 Battery Maintenance During PDS for battery maintenance information. © 2023 Toyota Motor Sales, USA T-SB-0102-23 December 20, 2023 Page 5 of 12 2024 Mirai Pre-Delivery Service (PDS) Front License Plate and Mounting Bracket Installation The front license plate bracket and two self-tapping screws are stored in the vehicle. Follow this procedure to install the front license plate bracket and front license plate in states where it is required by law. 1. Align holes “A” of the mounting bracket with the dimples on the radiator lower grille. Figure 2. 1 NOTE Holes “A” are used for installation of the mounting bracket to the radiator grille. Holes “B” are used for the installation of the front license plate to the mounting bracket. B B A A 1 2 2. Screw the two self-tapping screws directly into the dimples to install the front license plate mounting bracket. NOTICE Do NOT drill holes in the dimples. Do NOT overtighten the self-tapping screws. 3 3. Install the mounting bracket to the radiator grille using two self-tapping screws. 1 Mounting Bracket 2 Dimples 3 Self-tapping Screws © 2023 Toyota Motor Sales, USA T-SB-0102-23 December 20, 2023 Page 6 of 12 2024 Mirai Pre-Delivery Service (PDS) Front License Plate and Mounting Bracket Installation (continued) 4. Install the front license plate onto the mounting bracket at holes “B” using two noncorroding bolts with the following dimensions: Nominal Length: 15.0 mm (0.59 in.) Diameter: 6.0 mm (0.24 in.) Figure 3. Figure 4. 1 2 2 1 3 1 Nominal Length 1 Front License Plate 2 Diameter 2 Mounting Bracket 3 Bolts © 2023 Toyota Motor Sales, USA T-SB-0102-23 December 20, 2023 Page 7 of 12 2024 Mirai Pre-Delivery Service (PDS) Front and Rear Emergency Towing Eyelet Removal and Hole Cover Installation 1. Remove the front and rear emergency towing eyelets from the front and rear bumpers by turning them counterclockwise. Figure 5. HINT If it is difficult to loosen the emergency towing eyelets, use a steel bar. 1 2 2. Place the removed front emergency towing eyelet into the luggage tray in the luggage compartment. 1 Front Emergency Towing Eyelet 2 Rear Emergency Towing Eyelets Figure 6. HINT Dispose of the other removed emergency towing eyelets. 1 1 © 2023 Toyota Motor Sales, USA Front Emergency Towing Eyelet T-SB-0102-23 December 20, 2023 Page 8 of 12 2024 Mirai Pre-Delivery Service (PDS) Front and Rear Emergency Towing Eyelet Removal and Hole Cover Installation (continued) 3. Install the front and rear emergency towing eyelet hole covers, which are stored in the glove compartment, onto the front and rear bumpers. Figure 7. B A 1 A. Insert the arrow-shaped part “A” of the front emergency towing eyelet hole covers into eyelet holes “B” as shown. B B. Install the front and rear emergency towing eyelet hole covers into the holes of the front bumper. A 2 A Arrow-shaped Part B Eyelet Hole 1 Front Emergency Towing Eyelet Hole Cover 2 Rear Emergency Towing Eyelet Hole Cover © 2023 Toyota Motor Sales, USA T-SB-0102-23 December 20, 2023 Page 9 of 12 2024 Mirai Pre-Delivery Service (PDS) Front Wheel Opening Extension Pad Installation The front wheel opening extension pad set (right and left front wheel opening extension pads and six self-tapping screws) is stored in the luggage compartment at the assembly plant to avoid damage in transit. 1. Hook the retainers of the left front wheel opening extension pad through the installation holes on the fender liner and temporarily place the left front wheel opening extension pad in the installation position. Figure 8. HINT 2 There is a distinguishable mark on each pad. 1 2. Tighten the three self-tapping screws. 3. Repeat steps 1 and 2 for the right side. 1 Self-tapping Screws 2 Front Wheel Opening Extension Pad © 2023 Toyota Motor Sales, USA T-SB-0102-23 December 20, 2023 Page 10 of 12 2024 Mirai Pre-Delivery Service (PDS) Installation of Rubber Body Plugs 1. Confirm the number of plugs in the glove box. If two plugs are present, perform substep 2A ONLY. If four plugs are present, perform substep 2A AND substep 2B. 2. Install plugs according to the instructions below by confirming the number of plugs in the glove box. A. Install two plugs in the rear side member hole or rocker inner hole as shown. B. Install two plugs in the torque box hole or rocker inner hole as shown. Figure 9. 1 2 z 6 3 6 1 Front Side 2 Rear Side 3 Torque Box Hole or Rocker Inner Hole 4 Rear Side Member Hole or Rocker Inner Hole 5 Rocker Inner 6 Install Plug Here (if Applicable) z 5 z z z 4 z z NOTICE The installation of these plugs is required to prevent rust. These plugs are stored in the glove box. The number of plugs may vary according to production locations in the same vehicle model. © 2023 Toyota Motor Sales, USA T-SB-0102-23 December 20, 2023 Page 11 of 12 2024 Mirai Pre-Delivery Service (PDS) Tire Pressure Warning System (TPWS) Initialization Refer to the applicable Repair Manual for the TPWS initialization procedure. Note the spare tire does NOT have a TPWS sensor. NOTE To adjust the tire pressure correctly when the outside temperature is significantly colder than shop temperature, perform a Health Check using GTS+ and select the compensation tire pressure checkbox. Compensation pressures will display on the Health Check results screen. Adjust the tire pressure when the tires are cold. Memorize Steering Angle Neutral Point (With Parking Assist Monitor) As a result of the removal of the D/C cut fuse, the power source to the steering angle sensor is cut off. When the D/C cut fuse is reinstalled, the parking assist monitor system will be operative, but it cannot display guidelines to assist parking operation because the center position recognized by the steering angle sensor may NOT be in an initial position. Therefore, perform steering angle neutral point initialization AFTER installing the D/C cut fuse during PDS. Refer to the applicable Repair Manual for the steering angle neutral point initialization procedure. Head Unit System Reset Prior to vehicle delivery, confirm that the welcome screen with language options appears on the head unit display when the ignition is switched to the ON position. There may be instances in which the welcome screen with language options may NOT properly appear on the head unit display. If the welcome screen showing language options is NOT displayed, complete the following steps: 1. Select the Settings option (gear icon). 2. Scroll down and select the Info & Security option. 3. The System Reset dialogue box will appear. Select Reset to confirm the resetting of the system. 4. Confirm that the welcome screen with language options is now displayed. © 2023 Toyota Motor Sales, USA T-SB-0102-23 December 20, 2023 Page 12 of 12 2024 Mirai Pre-Delivery Service (PDS) Dealer Contact Information for Call Dealer Head Unit Function (Premium Audio Only) Refer to the Multimedia System Owner’s Manual to add dealer contact information. See section 2-9 Vehicle settings – Setting dealer information Navigation — Set Date & Time by GPS Prior to vehicle delivery, it is necessary to turn the Set Date & Time by GPS setting to the ON position. 1. Turn the engine switch (power switch) to the ON position (ON mode). 2. Navigate the following menus in the head unit: Settings – General – Date & Time – Set date & time by GPS. 3. Ensure the Set Date & Time by GPS function is set to the ON position. © 2023 Toyota Motor Sales, USA