23TJ01P5_TI_Publ

TECHNICAL INSTRUCTIONS
FOR
23TJ01
Second Key Delivery Program
Multiple Models and Model Years
Updated
12/21/2023 – Added instructions for Grand Highlander and 24MY vehicles.
10/27/2023 – Added confirmation step for new keys.
10/12/2023 – Added instructions for Phase 3 vehicles.
8/29/2023 – Added instructions for Phase 2 vehicles.
.
The repair quality of covered vehicles is extremely important to Toyota. All dealership technicians
performing this recall are required to successfully complete the most current version of the E-Learning
course “Safety Recall and Service Campaign Essentials”. To ensure that all vehicles have the repair
performed correctly; technicians performing this repair are required to currently have completed all of
the following courses:
-TIC206a – Electrical Repair 1
It is the dealership’s responsibility to select technicians that have completed the above courses to
perform this repair. Carefully review your resources, the technician skill level, and ability before
assigning technicians to this repair. It is important to consider technician days off and vacation
schedules to ensure there are properly trained technicians available to perform this repair at all times.
I.
OPERATION FLOW CHART
Verify Vehicle Eligibility
1. Confirm vehicle VIN matches RO
2. Check Vehicle Inquiry System for
program eligibility
Not Covered
No further action required
Covered
Vehicle Immobilizer System New Key
Registration
Wireless Door Lock Control System New
Key Registration
Program completed, return vehicle to the
customer
II. IDENTIFICATION OF AFFECTED VEHICLES
1. CHECK VEHICLE FOR CAMPAIGN ELIGIBILITY
a. Compare the vehicles VIN to the VIN listed on the Repair Order to ensure they match.
b. Check the TIS Vehicle Inquiry System to confirm the VIN is involved in this program, and
that it has not already been completed.
Note: TMNA warranty will not reimburse dealers for repairs completed on vehicles that are not
affected or were previously completed, even by another dealer.
III. PREPARATION
A.
PARTS
•
•
B.
Reference CPOR system on Service Lane Portal. Use the Part Details tab and enter campaign code and
VIN to identify necessary parts for each VIN.
Be sure to verify you have the correct part number for the vehicle before you start programming.
TOOLS & EQUIPMENT
•
Techstream ADVi / Techstream 2.0 / Techstream Lite
2
IV. BACKGROUND
Due to unexpected supply chain issues, only one (1) Smart Key was included with the subject vehicles instead of
two (2) Smart Keys that are normally provided.
V.
WORK PROCEDURE
1. REGISTER THE NEW KEY
a. Register the new key following the instructions applicable
to the subject vehicle in the Repair Manual on TIS.
b. Click the link below to access the repair manual
instructions on TIS for registering a new key.
Model
Mirai
RAV4
RAV4 HV
RAV4 Prime
Prius
Prius Prime
4Runner
C-HR
REGISTER NEW KEY
2022
2023
2024
RM ID: RM100000001TAQP RM ID: RM1000000028G3V
RM ID: RM1000000021IYS
RM ID: RM1000000021IYS
RM ID: RM1000000020GXZ RM ID: RM1000000020GXZ
RM ID: RM10000000214T7 RM ID: RM10000000214T7
RM ID: RM100000001FZQN RM ID: RM10000000290CP
RM ID:
RM10000000290CP
RM ID: RM100000001I5BO RM ID: RM10000000290AH
RM ID:
RM10000000290AH
RM ID:
RM1000000025TW2
RM ID: RM1000000015AXY
RM ID: RM1000000020ZUF
bZ4X
RM ID: RM1000000021UB9
Venza HV
Camry
Highlander
Highlander
HV
Tundra
Tundra HV
Sequoia HV
Crown
Sienna HV
Grand
Highlander
RM ID: RM100000001Z6IH
RM ID: RM100000001Z5H2
RM ID: RM100000001ZGX8
RM ID: RM1000000022AWM
RM ID: RM10000000249F1
RM ID: RM1000000027T8T
RM ID: RM100000001Z5H2
RM ID:
RM1000000022MM1
RM ID:
RM1000000022AWM
RM ID: RM10000000234XV
RM ID:
RM1000000025RHP
RM ID: RM10000000269E1
RM ID:
RM1000000020ZUF
RM ID:
RM1000000021UB9
RM ID:
RM1000000022MM1
RM ID:
RM10000000234XV
RM ID:
RM1000000025RHP
RM ID: RM10000000269E1
RM ID:
RM100000002BR58
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2. CONFIRM NEW KEY IS REGISTERED
a. Confirm remote key operation on all keys.
i. If no operation, perform ECU CODE REGISTRATION with GTS+
1. If vehicle is equipped with Remote Starter, perform REMOTE ENGINE
START AND STOP REGISTRATION with GTS+.
ii. Confirm remote key operation on all keys.
◄ VERIFY REPAIR QUALITY ►
Confirm that the new and original key(s) function properly.
10. APPENDIX
A. CAMPAIGN DESIGNATION DECORDER
23TJ01
23
T
J
01
Year Campaign
is Launched
Vehicle Make
Field Action Category and Phase
Field Action Sequence
19 = 2019
20 = 2020
21 = 2021
22 = 2022
23 = 2023
Etc...
T = Toyota
L = Lexus
A = Safety Recall Remedy
B = Safety Recall Interim
C = Special Service Campaign
D = Limited Service Campaign
E = Customer Support Program
F = Emissions Recall
(May use other characters in unique cases)
01 = 1 st Field Action of the year
02 = 2 nd Field Action of the year
03 = 3 rd Field Action of the year
(The sequence is unique for each Field
Action category)
(May use other characters in unique
cases)
Examples:
19TA01 = Launched in 2019, Toyota, Safety Recall Remedy Phase, 1st Safety Recall Launched in 2019
20TC02 = Launched in 2020, Special Service Campaign, 2nd Special Service Campaign Launched in
2020
21TE05 = Launched in 2021, Customer Support Program, 5th Customer Support Program Launched in
2021
4