Update24AS
Service Bulletin Details
Public Details for: Update24AS
Ecm software update
Models from 2011
2011 AUDI S4 |
2011 AUDI S5 |
Models from 2010
2010 AUDI S4 |
2010 AUDI S5 |
Audi of America, Inc. Date: April 21, 2014 To: Audi Dealer Principal, Service Manager, and Parts Manager From: Audi Product Compliance Subject: Upcoming Update 24AS (FED_EMS) ECM Software Update 2010 – 2011 S4 and S5 Cab Dear Audi Dealer Principal, Service Manager, and Parts Manager: This communication is to inform you of upcoming Update 24AS. What vehicles are affected? There are 8,535 Audi vehicles affected in the U.S. by this Update. Of the affected vehicles, the following are in dealer inventory: New Vehicle Inventory: 0 CPO Inventory: 63 What is the issue? On Audi vehicles manufactured within a specific period the ECM software needs to be updated to address customer complaints of driveability and rough idle. What does the repair procedure involve? Update the ECM software to the latest level. When will the Update be available? This Update will be visible in Elsa and ServiceNet on or about April 22, 2014. Please refer to the Elsa campaign/action screen for confirmation of whether the Update applies to each specific vehicle. Additionally, this Update is posted on Elsa and ServiceNet for additional information and complete repair instructions. Consistent with general Audi corporate policy governing Updates, Audi is not notifying consumers. (Updates differ from recalls and service actions; consumers are notified in writing of recalls and service actions.) Each vehicle should be completed when it is in to the dealer for maintenance or any other service visit. Dealer stock vehicles cannot, however, be delivered to consumers until the Update is completed. To identify any vehicles in your inventory that are affected by this Update, please run the “New and CPO Inventory Open Campaign/Action Listing” report from the AIM system. Please ensure that every affected vehicle gets the update before delivery to consumers. Your effort is integral in reaching the highest quality expectations of Audi customers. Thank you for your cooperation and assistance in this important matter. Audi of America, Inc. 3800 Hamlin Road Auburn Hills, MI 48326 +1 248 754 5000 www.audiusa.com