24BCUPDATE
Service Bulletin Details
Public Details for: 24BCUPDATE
Ecm software update (fed_ems)
- 2015 -
Models from 2015
2015 AUDI Q3 |
Technical Service Bulletin 24BC UPDATE – ECM Software Update (FED_EMS) August 18, 2015 Model(s) Year Affected Vehicles Vehicle-Specific Equipment Q3 2015 See Campaign/Action screen in Elsa None Condition This Update has been proactively released to prevent the following condition from occurring in the vehicle: Audi Q3 vehicles manufactured within a specific period may experience a rough running condition. This Update is in effect until removed. Vehicle must meet all of the following criteria: Procedure is valid only for vehicles that show the 24BC code in the Elsa Campaign/Action Information screen on the day of repair. Vehicle must be within the Federal Emissions Warranty. Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin. Procedure must be performed on applicable vehicles in dealer inventory prior to sale. Technical Background Audi Q3 vehicles manufactured within a specific period may experience a rough running condition. Page 1 of 4 © 2014 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Service SVM Update Instructions 1. Follow all instructions in TSB 2011732: 00 Software Version Management (SVM), operating instructions. 2. Using Audi Flashing, update the ECM using the SVM action code as listed in the table below. Old Software Part Number Old Software Version New Software Part Number New Software Version SVM Action Code (or higher) 8U0907115J 0003 8U0907115J 0004 24BCA001 Note: If the Bluetooth wireless VAS 5054A transmitter head is used in conjunction with a VAS tester, the transmitter head MUST BE connected with a USB cable to the tester. Page 2 of 4 © 2014 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Warranty Update Time Requirements/ Reimbursement To ensure prompt and proper payment, be sure to immediately enter the applicable reimbursement code listed below upon completion of the repair work. Claims will be paid only for vehicles that show the 24BC code in the Elsa Campaign/Action Information screen on the day of repair. 24BC Saga Claim Entry Procedure Check Elsa to determine whether Update 24BC is open. Service No.: 24BC Damage Code: 0099 Parts Manufacturer - Removed part: 002 Claim Type Sold vehicle = 7 10 Unsold vehicle = 7 90 Saga Accounting Instructions Criteria ID Repair operation Labor Operation Number TU 8U Connect Battery 2706 8950 10 Perform software update for ECM 2470 2399 Time stated on diagnostic protocol (max 40TU) There is no reimbursement for vehicle wash or loaner vehicle. If the vehicle is outside of the specified warranty period OR if customer refused repairs. U.S. dealers: Submit the request through Audi Warranty Online under the Campaigns/Update option. Canadian dealers: Fax the Repair Order to Warranty at (905) 428-4811 and provide VIN, applicable Service Number, Customer Information, Dealer Number and Date. Page 3 of 4 © 2014 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Additional Actions Some of the affected vehicles may be involved in additional Actions. Please check your Elsa Campaign/Action Information screen so that any additional required work can be done simultaneously. Verifying Vehicle Eligibility To verify vehicle eligibility for this Update, always check the Elsa Campaign/Action Information screen. The Elsa system is the only binding inquiry and verification system; other systems are not valid and may result in non-payment of a claim. Help for Claim Entry For questions regarding claim entry, contact Audi Warranty. Required Customer Notification Inform your customer in writing by recording on the Repair Order any and all work that was conducted on the vehicle, including any and all updates completed under this Update. Additional Information All parts and service references provided in this Update are subject to change and/or removal. Always check Elsa for the most current version of this document. Page 4 of 4 © 2014 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.