TJ36137
Service Bulletin Details
Public Details for: TJ36137
Icup, connected phone - echo in phone for counterpart
Models from 2023
2023 VOLVO S60 |
2023 VOLVO S90 |
2023 VOLVO V60 |
2023 VOLVO V60CC |
2023 VOLVO V90 |
2023 VOLVO V90CC |
2023 VOLVO XC40 |
2023 VOLVO XC60 |
2023 VOLVO XC90 |
Models from 2022
2022 VOLVO S90 |
2022 VOLVO V90 |
2022 VOLVO V90CC |
2022 VOLVO XC60 |
Service and Parts Business Technical Journal TITLE: ICUP, Connected phone - echo in phone for counterpart REF NO: ISSUING DEPARTMENT: CAR MARKET: TJ 36137.5.0 Technical Service United States and Canada PARTNER: ISSUE DATE: STATUS DATE: 3 US 7510 Volvo Car USA 2023-02-03 2023-02-09 FUNC GROUP: 3930 FUNC DESC: Equipment for entertainment (radio/TV/VC Page 1 of 2 “Right first time in Time” Rows beginning with * are modified Note! If using a printed copy of this Technical Journal, first check for the latest online version. DESCRIPTION: If the counterpart (person on the other end of the phone) hears himself/herself (echo) during a bluetooth phone call (person in-vehicle still hears counterpart without echo), please follow information under “Service” below. IHU = Infotainment Head Unit (Main center display) ICUP = Infotainment Connectivity Unit Program (Android Automotive OS) CSC Customer Symptom Codes Code 7M 7S HM Description Cellular phone/Other party cannot hear/Handsfree Cellular phone/Other cellular phone problems Cellular phone/Other party cannot hear/Unsure when/at all times DTC Diagnostic Trouble Codes Produced and printed in the USA and available as an electronic document. © 2023 VOLVO CAR USA, LLC Technical Journal 36137.5.0 Vehicle Type Type Eng 224 225 227 235 236 238 246 256 536 539 Eng Desc Sales Body Gear Steer Model Year 2023-9999 2023-9999 2023-9999 2022-9999 2022-9999 2022-9999 2022-9999 2023-9999 2021-9999 2022-9999 Plant Chassis range 0175000-0999999 0144000-0999999 0000001-0999999 - Struc Week Range 202220-999952 202220-999952 202220-999952 202122-999952 202122-999952 202122-999952 202122-999952 202220-999952 202037-999952 202139-999952 SERVICE: Don’t fault trace or replace any parts due to the symptom mentioned in the Description section. *Improved IHU software (v2.5) was released 22w47d1 for VIDA and for OTA from 22w49d1. *If “echo” remains after software download, please follow information under “Vehicle Report”. Warranty claim info: To get warranty claim accepted for a job described in this TJ, please use warranty claim data as mentioned in TJ 31543. VEHICLE REPORT: Yes, please submit a Vehicle Report if the service solution described in this TJ has no effect. Use concern area “Vehicle Report” and sub concern area “Support needed”, use function group 3930. Page 2 of 2 2023-02-09