TJ36415

Service Bulletin Details

Public Details for: TJ36415

Phev intermittent start of the combustion engine in hybrid or pure mode


- 2022 - 2021 - 2020 - 2019 - 2018 - 2017 - 2016 -

Models from 2017
2017 VOLVO XC60
Models from 2016
2016 VOLVO XC60
Volvo Car USA LLC
Technical Journal
Technical Journal Title
Ref. No.
PHEV Intermittent Start of the Combustion Engine in
Hybrid or Pure Mode
TJ 36415.3.0
Issuer (Dept.)
Issue Date
Status Date
3/17/23
3/23/23
Technical Service
Car Market
Partner
Function Group
United States and Canada 3 US 7510 Volvo Car USA 4632
Function Description
Page
Electrical rear axis drive
Page 1 of 2
Rows beginning with * are modified
Note! If using a printed copy of this Technical Journal, first check for the latest online version.
DESCRIPTION:
*Updated service description in its entirety.
If the vehicle intermittently starts the combustion engine in Hybrid or Pure mode during parking
maneuvers and sometimes sets the DTC stated below, please follow the advice under “Service.”
CSC Customer Symptom Codes
Code
Description
YS
Drive mode "HYBRID"/Combustion engine active/Always/too often
YO
Drive mode "PURE"/Disengages automatically/Not available
53
Driving, Twin Engine/Propulsion using electric motor not possible
55
Driving, Twin Engine/Propulsion using combustion engine/Always active/Active too often
DTC Diagnostic Trouble Codes
Control Module
Code
Fault Type
IEM
P287100
Intermittent
IEM
P287100
Permanent
Vehicle Type
Type
Eng
Eng
Desc
Chassis
range
Struc Week
Range
224
BK
B1LPHEV
2020-2022
-
201920-202146
224
BR
225
BK
B1FPHEV
2019-2022
-
201850-202146
B1LPHEV
2020-2022
-
201920-202146
225
BR
B1FPHEV
2020-2022
-
201850-202146
235
BR
B1FPHEV
2019-2022
-
201817-202146
238
BC
B1BPHEV
2018-2018
-
201718-201744
238
BR
B1FPHEV
2018-2022
-
201746-202146
246
BR
B1FPHEV
2018-2022
-
201717-202146
256
BC
B1BPHEV
2016-2017
-
201508-201716
256
BK
B1LPHEV
2020-2022
-
201920-202146
256
BR
B1FPHEV
2018-2022
-
201717-202146
Sales
Body
Gear
Steer
Model Year
Plant
Technical Journal 36415.3.0
SERVICE:
*Do not replace any parts and do not fault trace due to this behavior.
A new, temporary IEM (Inverter Electrical Rear Axle Drive Module) software is now possible to
order and download via VIDA into SPA standard-range PHEV model years 2020-2022 only. This
software will reduce combustion engine starts during parking maneuvers.
Software products to be used in VIDA:
Vehicle types
S90/V90
S90L
XC60/XC90
S60/V60
Software Product (SP)
32319445
32397229
32397227
32397228
Note! The IEM software products are not yet released in the IEM-ordinary structure. This means
that any SW product ordered from VIDA which includes IEM SW will download the previous IEM
SW to the vehicle.
In order to make sure that the new IEM SW is in the vehicle, do not download any software to the
vehicle after the applicable SP in the table above has been downloaded.
There will be a new IEM (Inverter Electrical Rear Axle Drive Module) software released in
VIDA during quarter 2, 2023 for models years 2016-2022.
Warranty claim info:
To get a warranty claim accepted for a job described in this TJ, please use the following data:
VST OP number: 36004-2
NOTE TJ number must be stated in the repair order text!
VST Operation Number
VST Operation Number
Description
36004-2
Software Control Module downloading
VEHICLE REPORT:
Yes, please submit a Vehicle Report if the service solution described in this TJ has no effect. Use
concern area “Vehicle Report” and sub-concern area “Support Needed”, use function group 4632.
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2023-03-23


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