GuidelinesO

PERFECT DELIVERY INSPECTION (PDI)
2014
A6/S6/A6 TDI
Client
Audi Delivery Guidelines
Stock No.
Delivery Date
VIN
Pre-Delivery
Ensure Final Vehicle Quality Inspection Is Completed
FF     Enroll customer in Audi connect Services
(http://MyAudiconnect.com)(if equipped and Audi connect
Request to Initiate Services and T-Mobile T&C are signed)
FF     Deactivate the connection prompts for the online services (TEL
function button > Settings > Connections > Data Connection >
select Without request)
FF     Inspect exterior for damage, dings, dents, and surface scratches
FF     Check interior for cleanliness, grease marks, and damage.
Repair all defects prior to customer delivery
FF     Verify vehicle is equipped as specified and all accessories are
installed
FF     Check front/rear floor mats are locked in
Customer Priority Topics
1.____________________________________________________________________________________________________________________________________________________________
2.____________________________________________________________________________________________________________________________________________________________
3.____________________________________________________________________________________________________________________________________________________________
How long would the client like to spend on topics today?_______________________________________
Priority Delivery Topics
Personalize Vehicle Settings
FF     Audio and Entertainment
System Controls
FF     Bluetooth: Connect customer’s Bluetooth phone and assist in copying and accessing
phonebook entries. Ensure connection will occur automatically upon re-entry if desired.
Refer to www.audi.com/bluetooth for compatible phone list. Click on appropriate country.
FF     HVAC (Heating, Ventilation,
Air Conditioning) Controls
FF     Adjust mirrors, seats, and steering column to customer preference
FF     Hands-Free Communications
FF     Assist with radio station presets
FF     Cruise Control and Operation
FF     Show how to connect iPod/MP3. Demonstrate AMI, SD cards and Aux-in jack (if equipped)
Bluetooth Capability
Voice Controls
FF     Pair the customer’s phone with the vehicle
FF     Demonstrate the voice command feature (i.e., accessing
“Help,” dialing a phone number, calling a contact, using the
steering wheel voice command button, etc.)
FF     Demonstrate making a call via voice and steering wheel
commands
FF     Demonstrate how to answer, ignore and end calls
FF     Demonstrate dialing from directories/phonebook/call lists
(received, missed, dialed calls)
FF     Refer to www.audi.com/bluetooth for compatible phone list.
Click on appropriate country
FF     Have the customer complete the speech training to allow the
voice recognition system to learn and adapt to the customer’s
voice (Main Menu > Set up MMI > Voice Recognition >
Individual Speech Training)
FF     Radio station, CD/DVD, or Jukebox
FF     Demonstrate conference calling (enable in the MMI under
Telephone > Call Options menu)
Effective 10-1-2013
Version 1.0
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PERFECT DELIVERY INSPECTION (PDI)
2014 A6/S6/A6 TDI | Audi Delivery Guidelines
Client
Stock No.
Delivery Date
VIN
Introduce MMI Navigation System
Media Overview
FF     Review the MMI controls and basic functionality (buttons:
function, on/off, arrow control, and back)
Radio (AM/FM/SAT)
FF     Input letters, numbers, symbols, add a space, delete a character
FF     Moving a map and adjusting the sound distribution
Audi connect (if equipped) (USA ONLY)
FF     Activate services prior to customer arrival and provide overview
of features
FF     Ensure customer has requested activation of Audi connect
• Explain the purpose of setting up a myAudi account at
my.audiusa.com/Audiconnect
• Explain trial period for Audi connect and how to extend
service
• Explain Wi-Fi hotspot capabilities
Have the customer set up their Wi-Fi password Via TEL >
Settings > Wi-Fi Settings > Select “Password.” Ask the
customer to enter an easy way to remember the password
of at least 8 characters. Then Select “Apply settings” to
save it
FF     Show how to program preferred radio stations (press and hold
knob)
FF     Explain the scanning/tuning functions
FF     Walk the customer through the steps to program favorite radio
stations (press and hold knob).The customer should do this
with your guidance
FF     Show the customer the manual seek feature. Select the FM
Band > Functions. Turn control knob to Tuning/Channels and
press the knob.
FF     Explain the settings for the Bang & Olufsen® system (if
equipped)
Audi Music Interface and CD/DVD Media
FF     Show the location and demonstrate operation of the AMI interface and standard iPod cable
FF     Explain the different available cable options for different media
(i.e. iPod, USB, Aux, etc)
FF     Explain CD/DVD loading/unloading
FF     Point out that the Audi connect Brochure (located in the glove
box) contains additional information for customer review after
delivery
Jukebox – Hard drive
FF     Show traffic reports (via your 4 year SiriusXM subscription), fuel
updates, weather information, and real-time news feeds
FF     Supported file extensions and formats per MMI manual
Navigation
FF     Show how to input an address and a POI as the destination
using the MMI and voice commands (Use Online Destinations if
equipped with Audi connect)
FF     Show how to enter a stopover
FF     Demo how to “cancel” route guidance using voice commands
(“Cancel route guidance”) and the MMI (NAV > Destination >
Cancel)
FF     Show how to store a destination
FF     Show how to customize route “criteria” (e.g., avoid toll roads)
and “Settings” (e.g., 3D map and Map Orientation, and Google
Earth Mapping [with Audi connect services enabled])
FF     Show how to manipulate the map (zoom, scroll map area)
FF     Capacity (20 GB/up to 3,000 songs)
FF     Demonstrate importing and sorting from SD Card/Retail Audio
CD. See owner’s manual for supported file formats and maximum bitrates
Video Capability (MMI3G+)
FF     Demonstrate Video Playback using the SD media, Jukebox,
& DVD media
FF     Explain acceptable video formats
Interior
FF     Show seat, mirrors and steering column adjustments including
exterior mirror tilt function.
FF     Demonstrate seat positioning and memory settings using front
seat controls. Show how to adjust headrest in all different axis
directions
FF     Show how to repeat the last navigation announcement using
the iNav steering wheel button
FF     Show front seat ventilation (if equipped)
FF     Show how to set the ambient lighting in the vehicle interior (if
equipped)
FF     Show how to activate heated mirrors and seat heating (rear
seat heating on S6 only)/ventilation
FF     Explain Tire Pressure Monitoring System and how to reset in
the MMI
FF     Demonstrate heated steering wheel operation (if equipped)
Effective 10-1-2013
Version 1.0
FF     Mention seatbelt movement
FF     Show how to adjust comfort arm rest
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PERFECT DELIVERY INSPECTION (PDI)
2014 A6/S6/A6 TDI | Audi Delivery Guidelines
Client
Stock No.
Delivery Date
VIN
Interior (continued)
Exterior
FF     Demonstrate sunroof operation
FF     Demonstrate how to operate the power tailgate via the remote
control master key, driver’s door, and tailgate
FF     Demonstrate climate control functions (front and rear). Explain
“hi”/“lo” fan settings/speed for faster heating and cooling
FF     Explain that the small red triangle puts the system into AUTO
mode and that it will adjust the fan speed automatically to
reach the temperature
FF     Multifunction steering wheel functions (toggle, scrolling, menu
button)
FF     Explain Star (*) button on the steering wheel (if equipped) – if
in the Preset Station List, press the * button to cycle through
presets. If in Station Lists press * button to cycle through
station list
FF     Show how to open fuel door – push / pull release (show AdBlue
fill – TDI only)
FF     Explain the misfuel inhibitor feature on the fuel tank (TDI only)
FF     Explain AdBlue and messages shown if AdBlue level is low or
empty (TDI only)
FF     Advise the customer to only use oil that meets Audi 502.00
standards
FF     Advise the customer that Audi recommends using Top Tier
Detergent Gasoline with a minimum octane rating of 91AKI
(95 RON)
FF     Explain wiper/washer system/rain sensor
FF     Demonstrate cruise control/ACC (if equipped)
FF     Demonstrate and explain Head-up Display (if equipped)
FF     Review the Start-Stop-System info card with the customer.
Explain the system functionality (if applicable)
FF     Show how to set daylight savings time and time zone manually
FF     Driver info display/Trip computer: Explain toggle function via
“RESET” on stalk. Show the different tabs that will display.
FF     Show how to access the Vehicle functions within each tab. Point
out the items that can be set via the MMI (e.g., time, miles vs.
km, etc.). Reset “Trip Comp 1 and 2” prior to delivery
FF     Demonstrate valet function (ensure not activated); refer to OM
for details
FF     Show Homelink® location and setup
FF     Demonstrate cooled glove box
FF     “Passenger Side Airbag Off” light: Explain that it illuminates if
no occupant in passenger seat or if occupant is “out of
position”
FF     Show rear seat pass through
Owner’s Documents
FF     Take the Quick Questions & Answers Guide from the glove box,
open it, and demonstrate how to use it with the customer
FF     Explain the USB launcher use
FF     ABS should insert their business card in the slots available next
to the USB launcher
FF     Explain the “text to phone” features for viewing tutorials on a
smart phone or at the Audi Technology website:
www.auditechnology.com
FF     Owner’s Manual, MMI Manual and other manuals as equipped
FF     Warranty & Maintenance Booklet (stamp to confirm PDI was
completed): Adhere “vehicle identification label” from the
vehicle trunk to the inside cover of the Warranty &
Maintenance Booklet prior to delivery
FF     Review the recommended maintenance schedule. Explain the
importance of getting the Warranty & Maintenance Booklet
stamped for each maintenance performed
FF     Tire Warranty Booklet: Explain coverage from tire manufacturer
FF     License/insurance/registration/title (if applicable)
In Car Video Tutorials
FF     Show the customer how to view the In Car Video Tutorials.
Select the Car function button >Owner’s Man. control button
and follow the prompts
FF     Point out these videos can also be viewed in the following ways:
• Via the USB launcher found in the “Quick Questions
& Answers Guide”
• Via www.auditechnology.com
• Via www.audiusa.com/help/video-tutorials
FF     24-Hour Roadside Assistance information; ask customer to
program number in their phone
FF     Provide Audi Care Information
FF     Lemon Law Rights Booklet or Lemon Law Notice as required by
law (USA ONLY)
Orientation Drive
FF     Keyless Go: No ignition for key. Show how to start vehicle using
Start/Stop button. Discuss that foot must be on brake when
starting/stopping
FF     Show how to set the electromechanical parking brake
Effective 10-1-2013
Version 1.0
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PERFECT DELIVERY INSPECTION (PDI)
2014 A6/S6/A6 TDI | Audi Delivery Guidelines
Client
Stock No.
Delivery Date
VIN
Orientation Drive (continued)
Orientation Drive (continued)
FF     Activate and demonstrate navigation system with real-time
traffic
FF     Explain Audi active lane assist functionality (if equipped): Show
how to set the steering wheel vibration in the MMI. Show how
to activate the system with the button on the turn signal. Only
works at speeds of 40 mph (65 km/h) or more
FF     Demonstrate operation of Audi parking system plus with rear
view camera and top or corner view cameras (if equipped)
FF     Explain Audi drive select modes and how to select/change
modes (if equipped)
FF     Night vision assistant: Show where the night vision assistant
button is located. Show how to adjust the various settings in
the MMI
FF     Explain the purpose of Start-Stop (fuel economy/CO2)
FF     Demonstrate the engine Start-Stop-System (on applicable
models)
FF     Explain what happens during start-stop system transitions
(feels and sounds)
FF     Show how to enable and disable the start-stop system
FF     Set the Start-Stop function to the customer’s preference
FF     Explain adaptive cruise control with stop & go function. Explain
the city auto e-brake feature
FF     Explain Audi pre sense system with active safety system (based
on installed equipment)
FF     Explain the functionality of Audi braking guard and how to set
in the MMI
FF     Demonstrate Tiptronic function
End the orientation drive in the service write-up area
Service Introduction
FF     Tour service department and introduce to Service Manager and
Service Consultant
FF     Set up first service appointment
FF     Ask customer if you can program service department’s phone #
in their phone
FF     Explain Audi side assist functionality (if equipped): Point out
the side assist button on the driver’s side door. Show how to
adjust the side assist light brightness in the MMI. Only works
at speeds over 19 mph (30 km/h)
Audi Brand Specialist
I certify that all operations have been completed and this vehicle has been prepared in accordance with Audi Procedures and
Quality Standards.
Audi Brand Specialist Signature
Date
Would you like to schedule a Second Delivery?
FF     No
FF     Yes
Date
Time
By signing, I confirm all items in this checklist have been thoroughly reviewed with me and the statements below are true.
• Vehicle is clean and free of problems
• Received all keys and owner’s documentation
• Satisfied with features and controls explanations
Customer Signature
Effective 10-1-2013
Version 1.0
Date
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