No. 2327.1
Service Bulletin Details
Public Details for: No. 2327.1
Instructions on advanced technical information for the cayenne - gts and turbo low fuel pressure
- 2021 -
Models from 2021
2021 PORSCHE CAYENNE GTS |
Bulletin #: 2327.1 Advanced Technical Information Part ID: 2066 2 Cayenne (E3.I) - GTS & Turbo Low Fuel Pressure Vehicles Affected Models Model Year Model Type VIN Range Vehicle-Specific Equipment Cayenne 2021 9YABG1 9YACF1 9YBBG1 9YBCF1 N/A N/A Revision History Revision Release Date Changes 0 October 11, 2023 Original document 1 January 4, 2024 Update of Service Information & Warranty Condition The customer complains of an activated check engine light, sometimes in combination with a reduction of engine power. The fault memory of the DME control unit contains the fault codes P014800 (Fuel Delivery Error) and P310B00 (High Pressure Fuel System, Bank 2, Pressure). AfterSales Jan 4, 2024 Page 1 of 3 Bulletin #: 2327.1 Advanced Technical Information Part ID: 2066 2 Technical Background These faults can result from the low-pressure fuel system operating outside its pressure tolerances. In the 3D model, there is a clearance of approximately 19 mm (See Figure 1). It is possible for the component to vibrate over time, which could lead to the fuel line to be damaged, causing a leak in the fuel line (See Figure 2). Figure 1 Figure 2 Service Information In cases with the above mentioned faults, please remove and replace the fuel tank and low pressure fuel pump in accordance with the information in the table below. Part Part number Workshop Manual Fuel Tank PAB201060F WM, 201019 Removing and installing fuel tank Low-Pressure Fuel Pump PAB919087G WM, 206619 Removing and installing fuel pump NOTE: Please drain any residual fuel from the fuel tank and leave the fuel pump inside the fuel tank. AfterSales Jan 4, 2024 Page 2 of 3 Bulletin #: 2327.1 Advanced Technical Information Part ID: 2066 2 Warranty For documentation and warranty invoicing, enter the working position and PCSS encryption specified below in the warranty claim: APOS Labor operation I No. 03350050 On board diagnostic - Fault memory reading out 03350053 On board diagnostic – Create VAL 20105550 Fuel tank remove and reinstall 20661950 Fuel pump remove and reinstall PCSS encryption: Location (FES5) 20660 Fuel Pump Damage type (SA4) 5000 Pressure too low Search Items Fuel Tank, Fuel Pressure, DME, P310B00, P014800 Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed. A17523 ©2024 Porsche Cars North America, Inc. AfterSales Jan 4, 2024 Page 3 of 3