ITB22-014B
Service Bulletin Details
Public Details for: ITB22-014B
Enabling wireless apple carplaya? Features this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
Models from 2021
2021 INFINITI Q50 |
2021 INFINITI Q60 |
2021 INFINITI QX50 |
Models from 2020
2020 INFINITI Q50 |
2020 INFINITI Q60 |
2020 INFINITI QX50 |
Classification: Reference: AN22-009B Date: ITB22-014B January 29, 2024 ENABLING WIRELESS APPLE CARPLAY® FEATURES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. APPLIED VEHICLES: 2020-2021 Q50 (V37) 2020-2021 Q60 (CV37) 2020-2021 QX50 (J55) SERVICE INFORMATION To enable wireless use of current Apple CarPlay® features, follow the SERVICE PROCEDURE in this bulletin. HINT: Depending on the software version, the AV Control Unit may need to be updated. Perform step 1 on page 2 to check the software version. IMPORTANT: This service is not covered under warranty. Infiniti Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Infiniti retailer to determine if this applies to your vehicle. 1/13 SERVICE PROCEDURE 1. Confirm the current software version of the AV Control Unit is 2992 or newer. If the current software version is 2992 or newer, the AV Control Unit does not require an update. Proceed to step 2 to configure the AV Control Unit for Wireless CarPlay. If the current software version is older than 2992, update the AV Control Unit to the latest software version, and then proceed to step 2 to configure the AV Control Unit for Wireless CarPlay. o Refer to the Infotainment Software Update Utility, located in ASIST under SPECIALTY TOOLS Infotainment Software Updates, for the latest infotainment update-software, infotainment update procedures, and claims information. Configure AV Control Unit for Wireless CarPlay 2. Connect a battery maintainer/smart charger to the vehicle. 3. Connect the VI to the vehicle. 4. Start C-III plus. 5. Wait for the VI to be recognized (Figure 1). 6. The serial number will display when the VI is recognized. Select Re/programming, Configuration. The VI is recognized Figure 1 2/13 ITB22-014B 7. Check the box to confirm the precaution instructions have been read, and then select Next. HINT: Use the arrows (if needed) to view and read all the precautions. Figure 2 8. Select Manual Selection(Vehicle Name), select the applicable Vehicle Name and Model Year, and then select Select. EXAMPLE Figure 3 3/13 ITB22-014B 9. Confirm the VIN or Chassis # is correct, and then select Confirm. XXXXXXXXXXX QX50 Figure 4 10. Confirm the VIN is correct for the vehicle, and then select Confirm. XXXXXXXXXXXXXXXXX Figure 5 4/13 ITB22-014B 11. Select MULTI AV. Figure 6 12. Select Before ECU Replacement under VEHICLE CONFIGURATION. Figure 7 5/13 ITB22-014B 13. Scroll through each of the pages of configuration items and write down each Item and Setting Value. If a printer is connected to the CONSULT PC, you may select Print. IMPORTANT: Write down or print all the configuration settings, as these settings will be used in step 17 on page 7. EXAMPLE Figure 8 14. After the current configurations have been written down or printed, select Back in the upper LH corner of the screen (Figure 8). 15. Select After ECU Replacement under VEHICLE CONFIGURATION. Figure 9 6/13 ITB22-014B 16. Select Manual selection. Figure 10 17. Use the drop down menus to select the configuration options that were printed or written down in step 13 on page 6, and then select Next. IMPORTANT: The default Setting Value for Wireless CarPlay is “WITHOUT”. Be sure to change this Setting Value to “WITH” (Figure 11). Wireless CarPlay For Wireless CarPlay, change Setting Value to “WITH” Figure 11 7/13 ITB22-014B 18. Confirm the configuration displayed is correct, and then select OK. IMPORTANT: Be sure the Setting Value for Wireless CarPlay is “WITH” before selecting OK. Wireless CarPlay Figure 12 19. Allow the configuration to transfer to the vehicle. Wireless CarPlay Figure 13 8/13 ITB22-014B 20. Select End. Figure 14 Erase DTCs 21. Select Diagnosis (All Systems). Figure 15 9/13 ITB22-014B 22. Select Automatic Selection(VIN). EXAMPLE Figure 16 23. Allow the CONSULT to perform automatic VIN selection. Figure 17 10/13 ITB22-014B 24. Confirm the VIN or Chassis # is correct, and then select Confirm. XXXXXXXXXXX QX50 Figure 18 25. Select ERASE. Figure 19 11/13 ITB22-014B 26. Select Execute. Figure 20 27. Select Close. Figure 21 28. Close C-III plus. 29. Remove the VI from the vehicle. 30. Disconnect the battery maintainer/smart charger. 12/13 ITB22-014B AMENDMENT HISTORY PUBLISHED DATE REFERENCE DESCRIPTION March 31, 2022 ITB22-014 Original bulletin published April 13, 2023 ITB22-014A Changes made throughout January 29, 2024 ITB22-014B Revised to reference the Infotainment Software Update Utility in ASIST instead of ITB23-010 13/13 ITB22-014B