NTB20-045C

Classification:
Reference:
AN20-018C
Date:
NTB20-045C
January 29, 2024
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES
This bulletin has been amended. See AMENDMENT HISTORY below.
Discard all previous versions of this bulletin.
APPLIED VEHICLES:
2019 Sentra (B17)
APPLIED GRADES:
SV, SR, SL, NISMO
SERVICE INFORMATION
When diagnosing an infotainment issue, always confirm that the latest software is installed
in the AV Control Unit before starting the diagnosis.
HINT: Refer to the Infotainment Software Update Utility, located in ASIST under
SPECIALTY TOOLS  Infotainment Software Updates, for the latest infotainment updatesoftware, infotainment update procedures, and claims information.
The latest software update in the Infotainment Software Update Utility is for stability
improvements and “bug” fixes related, but not limited, to:

Audio playing while the ignition is OFF (intermittent)

Android Auto music skipping
AMENDMENT HISTORY
PUBLISHED DATE
REFERENCE
DESCRIPTION
June 25, 2020
NTB20-045
Original bulletin published
February 3, 2021
NTB20-045a
Classification number update
April 3, 2023
NTB20-045B
Changes made throughout
January 29, 2024
NTB20-045C
Revised to reference the Infotainment Software
Update Utility in ASIST instead of NTB23-018
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
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