NTB21-097B

Classification:
Reference:
BT21-020B
Date:
NTB21-097B
January 22, 2024
WATER LEAK AT TOP FRONT CORNERS OF WINDSHIELD
This bulletin has been amended. See AMENDMENT HISTORY on the last page.
Please discard previous versions of this bulletin.
APPLIED VEHICLES:
2021-2023 Rogue (T33)
APPLIED VINS & DATES: 2021: All
2022:
VINs starting with 5N1 – All
VINs starting with JN8 – Built on or before June 27, 2022
2023:
VINs starting with 5N1 – Built on or before December 7, 2022
VINs starting with JN8 – Bulletin does not apply
APPLIED GRADES:
All with roof rails or roof side moldings
IF YOU CONFIRM
A water leak is present at either top front corner of the windshield,
OR
Water stains are present on the headliner or on one or both interior front pillar garnish.
ACTION
Remove both roof rails, or roof side moldings, and replace the leading plastic clip using the
SERVICE PROCEDURE starting on page 2.
IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you
will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it
contains information that is essential to successfully completing this repair.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
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SERVICE PROCEDURE
1.
For “S” and “SV” grade vehicles that are equipped with roof side moldings (lay flat and
do not have cross bar mounting bolts), skip to step 3.
2.
Access the cross bar (roof rack) mounting bolts.

If cross bars are mounted, remove all eight (8) cross bar mounting bolts on the LH
and RH sides of the vehicle, and then remove both cross bars from the vehicle.

If cross bars are not mounted, as shown in Figure 1, remove the four (4) roof rail
covers and then all eight (8) bolts.
HINT: Vehicles that do not have cross bars will have roof rail covers over the bolts
that are intended to hold the cross bars, as shown in Figure 1, Figure 2 and
removed in Figure 3.
Roof rail covers
Figure 1
Roof rail cover removed
Roof rail cover
Cross bar bolts
(2 of 8 shown)
Figure 2
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Figure 3
NTB21-097B
3.
Remove the LH roof rail or roof side molding.

For roof rails, refer to the ESM: BODY EXTERIOR, DOORS, ROOF & VEHICLE
SECURITY > EXTERIOR > REMOVAL AND INSTALLATION > ROOF RAIL

For roof side molding, refer to the ESM: BODY EXTERIOR, DOORS, ROOF &
VEHICLE SECURITY > EXTERIOR > REMOVAL AND INSTALLATION > ROOF
SIDE MOLDING
The following steps and figures reference
roof rails. Roof side moldings are similar.
4.
Detached roof rail clip
Remove any roof rail clips that may
have detached from the roof rail
(Figure 4), and then reattach them to
the roof rail.
Figure 4
5.
Inspect the remaining roof rail clips still attached to the roof rail, and confirm that they
are completely seated, as shown in Figure 6. Seat the roof rail clips as needed.
Completely seated
Unseated
Figure 6
Figure 5
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NTB21-097B
6.
If present, remove any sealer and
remaining pieces of the roof rail clip
that are present from the leading roof
rail clip hole.

Sealer
Remove any remaining sealer with
Isopropyl Alcohol.
Ensure that the paint is not damaged.
If paint damage occurs, follow Nissan
paint guidelines.
7.
Remove the old roof rail white plastic
clip.
8.
Install a new roof rail clip, as shown in
Figure 8.
Figure 7
Roof rail clip
Figure 8
9.
Remove the black seal from the roof
rail clip, and discard the seal.
Roof rail clip with
seal removed
Figure 9
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NTB21-097B
10.
Apply a small bead of silicone sealer
around the hole that was cleaned in
step 6 on page 4.
Silicone sealer
Figure 10
11.
Reinstall the roof rail, or roof side molding, in the reverse order of disassembly.

For roof rail, torque the cross bar bolts to 9-10 N•m (0.91-1.00kg-m, 80-88 in-lb).

Confirm that all clips are secured.
12.
Perform steps 3-11 on RH side of the vehicle, and then proceed to step 13.
13.
Reinstall any remaining vehicle components (cross bars or roof rail covers).

Confirm that the remnants of any remaining sealer or debris have been removed
from the vehicle.
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NTB21-097B
PARTS INFORMATION
DESCRIPTION
PART NUMBER
QUANTITY
Clip
73857-6RR0A
2
Loctite 5900 RTV Sealant (1) (2)
999MPLT5900P
(3)
Isopropyl Alcohol
(4)
Shop supply
(1)
Order this item through the Nissan Maintenance Advantage program: Phone 877-NISNMA1 (877-647-6621). Website order via link on the dealer portal; www.NNAnet.com
and click on the “Maintenance Advantage-Tire/Battery/Chemical” link.
(2)
This sealant is not included in any kit.
(3)
One container of Loctite 5900 RTV Sealant is good for approximately 10 repairs. Bill
out Loctite 5900 RTV Sealant under the EXPENSE CODE shown on this page. Do
not include the Loctite 5900 RTV Sealant part number on the claim.
(4)
Available through local source.
CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:
(1)
DESCRIPTION
PFP
OP CODE
SYM
DIA
FRT
Install clips and sealer both sides
(1)
BX7RAA
ZE
32
0.5
Reference the PARTS INFORMATION table above and use the Clip as the Primary
Failed Part (PFP).
EXPENSE CODE
EXPENSE CODE
DESCRIPTION
MAX AMOUNT
008
Sealant
$5.89
AMENDMENT HISTORY
PUBLISHED DATE REFERENCE
October 20, 2021
NTB21-097
May 10, 2022
NTB21-097A
January 22, 2024
NTB21-097B
DESCRIPTION
Original bulletin published
APPLIED VEHICLES and PARTS
INFORMATION revised, EXPENSE CODE added
APPLIED VEHICLES revised and APPLIED
VINS & DATES added
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NTB21-097B