NTB24-003
Service Bulletin Details
Public Details for: NTB24-003
Voluntary service campaign 2021-2023 rogue; ipdm configuration introduction nissan is conducting this voluntary service campaign on certain specific model year 2021-2023 rogue vehicles to reconfigure the ipdm settings for electric ene
Models from 2023
2023 NISSAN ROGUE |
Models from 2022
2022 NISSAN ROGUE |
Models from 2021
2021 NISSAN ROGUE |
Classification: Reference: EL24-001 Date: NTB24-003 January 17, 2024 VOLUNTARY SERVICE CAMPAIGN 2021-2023 ROGUE; IPDM CONFIGURATION CAMPAIGN ID #: APPLIED VEHICLES: P3A28 2021-2023 Rogue (T33) Check Service COMM or Dealer Business Systems (DBS) National Service History to confirm campaign eligibility. INTRODUCTION Nissan is conducting this voluntary service campaign on certain specific model year 2021-2023 Rogue vehicles to reconfigure the IPDM settings for electric energy management. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification number P3A28 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY Dealers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a dealer’s inventory. Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. 1/9 SERVICE PROCEDURE IMPORTANT: Before starting, make sure: ASIST on the CONSULT PC has been synchronized (updated) to the current date. All CONSULT-III plus software updates (if any) have been installed. o Updated configuration may not install correctly if the latest C-III plus software is not installed. IPDM Configuration 1. Connect a battery maintainer or smart charger, set to reflash mode or a similar setting, to the vehicle battery. 2. Confirm that the CONSULT PC is connected to Wi-Fi. 3. Connect the Vehicle Interface (VI) to the vehicle. 4. Turn the ignition ON with the engine OFF. 5. Turn OFF all vehicle electrical loads such as exterior lights, interior lights, HVAC, blower, rear defogger, audio, NAVI, seat heater, steering wheel heater, etc. 6. Turn the hazard warning lamps ON and leave them ON for the duration of the procedure. 7. Start CONSULT-III plus on the CONSULT PC. 8. If prompted, select USA/CANADA Dealers from the drop-down menu, and then select OK. 9. Login using your NNAnet credentials. IMPORTANT: If not prompted to enter your username and password, the CONSULT PC may not be connected to Wi-Fi. Close C-III plus, confirm the CONSULT PC is connected to Wi-Fi, and then reopen C-III plus. 2/9 NTB24-003 10. Wait for the VI to be recognized. 11. The serial number will be displayed when the VI is recognized. Select Re/programming, Configuration. VI is recognized Figure 1 3/9 NTB24-003 12. Use the arrows (if needed) to view and read all precautions. 13. Check the box confirming the precautions have been read. 14. Select Next. Figure 2 15. Select Automatic Selection(VIN), and then select Detect Vehicle. Example Figure 3 4/9 NTB24-003 16. Make sure VIN or Chassis #, Vehicle Name, and Model Year are correct for the vehicle you are working on, and then select Confirm. XXXXXXXXXXXXXXXXX Rogue T33 XXXX Figure 4 17. Verify the VIN is correct for the vehicle you are working on, and then select Confirm. XXXXXXXXXXXXXXXXX Figure 5 5/9 NTB24-003 18. Locate and select IPDM E/R. Figure 6 19. Select Configuration. Figure 7 6/9 NTB24-003 20. Select START. XXXXXXXXXXXXXXXXX Figure 8 21. Allow the configuration to download to the IPDM. The configuration will take approximately 3 minutes to complete. XXXXXXXXXXXXXXXXX Figure 9 7/9 NTB24-003 22. When the screen in Figure 10 displays, the configuration is complete. After the configuration is complete, the configuration part number will display in the DATA PART NO. field. Select Print Screen at the top of the screen and attach the results to the repair order. If DATA PART NO. displays “00000000000” after configuration, make sure C-III plus has been updated to the latest level and reconfigure the IPDM/ER. XXXXXXXXXXXXXXXXX XXXXXXXXX Figure 10 23. Select End to return to the home screen. XXXXXXXXX Figure 11 8/9 NTB24-003 24. Close C-III plus and disconnect the VI. 25. Turn the vehicle OFF. 26. Turn the hazard warning lamps OFF. 27. Turn OFF the battery maintainer or smart charger and disconnect it from the vehicle. 28. Close the hood. CLAIMS INFORMATION Submit a “CM” line claim using the following claims coding: CAMPAIGN (“CM”) ID DESCRIPTION OP CODE FRT P3A28 Reconfigure IPDM P3A280 0.4 AMENDMENT HISTORY PUBLISHED DATE REFERENCE January 17, 2024 NTB24-003 DESCRIPTION Original bulletin published 9/9 NTB24-003