TSB_BOD322_R1

Service Bulletin Details

Public Details for: TSB_BOD322_R1

Technical service bulletin: service action: trunk lid & c-pillar garnish inspection & replacement (sa552) - this bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar


- 2024 - 2023 -

Models from 2024
2024 KIA K5
Models from 2023
2023 KIA K5
GROUP
MODEL
BOD
2023-2024MY
K5 (DL3a)
NUMBER
DATE
322 (Rev 1, 02/02/2024)
November 2023
TECHNICAL SERVICE BULLETIN
SERVICE ACTION: TRUNK LID AND C-PILLAR
GARNISH INSPECTION & REPLACEMENT (SA552)
 NOTICE
This bulletin has been revised to include additional information. New/revised sections of this
SUBJECT:
bulletin are indicated by a black bar in the margin area.
This bulletin provides information to inspect the rear trunk lid chrome garnish trim and the C-Pillar(s) chrome
garnish trim on certain 2023-2024MY K5 (DL3a) vehicles produced from May 1, 2023 through September 29,
2023, which may be loose due to an insufficient lamination layer. Follow the procedure outlined in this
publication to inspect the rear trunk lid chrome trim, and both left and right side C-pillar chrome trims, and
replace the affected rear trunk lid chrome trim and/or the (left and/or right side) C-Pillar(s) chrome trim on
the applicable vehicle. Before conducting the procedure, verify that the vehicle is included in the list of affected
VINs.
 NOTICE
A Service Action is a repair program without customer notification that is performed during the
warranty period. Any dealer requesting to perform this repair outside the warranty period will
require DPSM approval.
Repair status for a VIN is provided on KDealer+ (Service → Warranty Coverage → Warranty
Coverage Inquiry → Campaign Information). Not completed Recall / Service Action reports are
available on KDealer+ (Consumer Affairs → Not Completed Recall → Recall VIN → Select Report),
which includes a list of affected vehicles.
This issue number is SA552.
A printed copy is for reference only; publication information can be updated at any time.
Always refer to KGIS for the latest information. After logging in kdealer.com, the newest technical
publications are listed in ‘Service Releases’ and has the latest service information that has been released.
Page 2 of 6
SUBJECT:
TRUNK LID AND C-PILLAR GARNISH INSPECTION & REPLACEMENT (SA552
Inspection Procedure:
1.
Using a non-marring plastic trim tool, carefully
pry with ‘light’ upward pressure in between the
rear chrome trunk lid garnish rubber and the
trunk lid.
•
If the rear chrome trunk lid garnish is
not separated (loose) when inspected
(OK), then proceed to step 2.
•
If the rear chrome trunk lid garnish is
separated
(loose)
when
inspected
(NG), then refer to the rear trunk lid
garnish
by
referring
to
the
‘Replacement Procedure’ on page 3
and proceed to step 2.
2.
Using a non-marring plastic trim tool, carefully
pry with ‘light’ upward pressure in between the
rear C-Pillar chrome garnish rubber and the
body.
•
If the rear chrome C-Pillar garnish is
not separated (loose) when inspected
(OK), then no further action is required
unless the rear trunk lid garnish
requires replacement.
•
If the rear chrome C-Pillar garnish is
separated
(loose)
when
inspected
(NG), then replace the rear trunk lid
garnish
by
referring
to
the
‘Replacement Procedure’ on page 4.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SA552 (Rev 1) K5 (DL3a) November 2023
Page 3 of 6
SUBJECT:
TRUNK LID AND C-PILLAR GARNISH INSPECTION & REPLACEMENT (SA552
Replacement Procedure: (Trunk Lid Garnish)
1.
Remove the rear trunk lid garnish (A) by
referring to “Body (Interior and Exterior) →
Body Side Molding → Trunk Lid garnish →
Repair Procedures” in the applicable Shop
Manual in KGIS.
CAUTION
Carefully
remove
the
trunk
lid
garnish. The ‘new’ trunk lid garnish
‘gloss black’ trim DOES NOT come
painted. Be extra careful not to
scratch/damage when handling. If it
is damaged, the new part will need to
be painted to match and require
additional DPSM approval.
2.
Carefully place the removed rear trunk lid
garnish face down over a clean cloth to protect
the gloss black painted surface.
3.
Loosen the eight (8) chrome trim retaining
screws (X).
4.
Using a flat head screwdriver, detach/unlock
the eighteen (18) locking tabs to detach the
chrome trim from the gloss black trim.
TIP: Use your thumb to hold down the black
trim while lifting up using your other four
fingers while unblocking tabs.
5.
Repeat steps 2-4 on the ‘new’ trunk lid garnish
to separate the trim pieces.
 IMPORTANT
The removed black trim will need to
be reused as only the chrome trim is
being replaced.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SA552 (Rev 1) K5 (DL3a) November 2023
Page 4 of 6
SUBJECT:
6.
TRUNK LID AND C-PILLAR GARNISH INSPECTION & REPLACEMENT (SA552
Take the ‘new’ chrome trim and attach to the
‘original’ removed painted gloss black trim.
7.
Reassemble the trunk lid garnish in the reverse
order of removal.
 NOTICE
Swap/replace any broken clips as needed.
Any broken clips can be replaced by
swapping over from the clips that
were attached to the new trim part.
8.
Carefully reinstall the reassembled rear trunk
lid garnish on the vehicle.
9.
Confirm that the rear trunk lid garnish is
affixed as designed.
Replacement Procedure: (C-Pillar Garnish)
1.
Replace the affected (Left and/or Right side)
rear C-Pillar garnish (B) by referring to “Body
(Interior and Exterior) → Quarter Fixed Glass →
Repair Procedures (C-Pillar Garnish, step 2)” in
the applicable Shop Manual in KGIS.
Note: The new C-Pillar garnish includes new
clips.
2.
Confirm it is not loose or detached.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SA552 (Rev 1) K5 (DL3a) November 2023
Page 5 of 6
TRUNK LID AND C-PILLAR GARNISH INSPECTION & REPLACEMENT (SA552
SUBJECT:
AFFECTED VEHICLE RANGE:
Model
Production Date Range
K5 (DL3a)
May 1, 2023 to September 29, 2023
REQUIRED PART:
Part Name
C-Pillar Garnish
(Right Side)
C-Pillar Garnish
(Left Side)
Trunk Lid Garnish
(Rear)
Part Number
Figure
Qty.
87860 L2000
N/A
1
87850 L2000
N/A
1
87360 L3000
N/A
1
Note: The replacement part numbers will require a VIN entry for parts ordering. DO NOT order these parts for
stocking purposes, related to this Service Action. Supply is very limited. Until supply stabilizes, please confirm
part availability before scheduling customers. Please be sure to expedite warranty claim filing.
WARRANTY INFORMATION:
N Code: N99 C Code: C99
Claim
Type
Causal P/N
Qty.
Repair
Labor Op
Op
Replacement
Description
Code
Time
P/N
(SA522)
87360 L3000
Inspection Only
230A35I0
0.3
M/H
Qty.
N/A
0
87360 L3000
1
87860 L2000
1
87850 L2000
1
(SA552)
Inspection +
87360 L3000
Trunk Lid Garnish
230A35R0
0.8
M/H
Replacement
V
0
87860 L2000
(SA552)
Inspection +
Right C-pillar Garnish
230A35R1
0.5
M/H
Replacement
(SA552)
87850 L2000
Inspection +
Left C-pillar Garnish
230A35R2
0.5
M/H
Replacement
Continued on page 4…
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SA552 (Rev 1) K5 (DL3a) November 2023
Page 6 of 6
TRUNK LID AND C-PILLAR GARNISH INSPECTION & REPLACEMENT (SA552
SUBJECT:
WARRANTY INFORMATION:
N Code: N99 C Code: C99
Claim
Type
Causal P/N
Qty.
Repair
Labor Op
Op
Replacement
Description
Code
Time
P/N
(SA552)
87850 L2000
Inspection +
87850 L2000
Right and Left
230A35R3
C-pillar Garnish
0.6
87860 L2000
(SA552)
87360 L3000
Inspection +
Right C-pillar Garnish +
230A35R4
Trunk Lid Garnish
1.0
0
87360 L3000
87860 L2000
(SA552)
87360 L3000
Inspection +
Left C-pillar Garnish +
1
M/H
Replacement
V
1
M/H
Replacement
87360 L3000
Qty.
230A35R5
Trunk Lid Garnish
1.0
1
M/H
87850 L2000
Replacement
87360 L3000
(SA552)
Inspection +
87360 L3000
Right and Left
C-pillar Garnish +
230A35R6
1.1
M/H
87860 L2000
1
Trunk Lid Garnish
Replacement
87850 L2000
 NOTICE
VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers should reference
SA552 when accessing the KDealer+ system.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SA552 (Rev 1) K5 (DL3a) November 2023


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