TSB_BOD322_R1
Service Bulletin Details
Public Details for: TSB_BOD322_R1
Technical service bulletin: service action: trunk lid & c-pillar garnish inspection & replacement (sa552) - this bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar
Models from 2024
2024 KIA K5 |
Models from 2023
2023 KIA K5 |
GROUP MODEL BOD 2023-2024MY K5 (DL3a) NUMBER DATE 322 (Rev 1, 02/02/2024) November 2023 TECHNICAL SERVICE BULLETIN SERVICE ACTION: TRUNK LID AND C-PILLAR GARNISH INSPECTION & REPLACEMENT (SA552) NOTICE This bulletin has been revised to include additional information. New/revised sections of this SUBJECT: bulletin are indicated by a black bar in the margin area. This bulletin provides information to inspect the rear trunk lid chrome garnish trim and the C-Pillar(s) chrome garnish trim on certain 2023-2024MY K5 (DL3a) vehicles produced from May 1, 2023 through September 29, 2023, which may be loose due to an insufficient lamination layer. Follow the procedure outlined in this publication to inspect the rear trunk lid chrome trim, and both left and right side C-pillar chrome trims, and replace the affected rear trunk lid chrome trim and/or the (left and/or right side) C-Pillar(s) chrome trim on the applicable vehicle. Before conducting the procedure, verify that the vehicle is included in the list of affected VINs. NOTICE A Service Action is a repair program without customer notification that is performed during the warranty period. Any dealer requesting to perform this repair outside the warranty period will require DPSM approval. Repair status for a VIN is provided on KDealer+ (Service → Warranty Coverage → Warranty Coverage Inquiry → Campaign Information). Not completed Recall / Service Action reports are available on KDealer+ (Consumer Affairs → Not Completed Recall → Recall VIN → Select Report), which includes a list of affected vehicles. This issue number is SA552. A printed copy is for reference only; publication information can be updated at any time. Always refer to KGIS for the latest information. After logging in kdealer.com, the newest technical publications are listed in ‘Service Releases’ and has the latest service information that has been released. Page 2 of 6 SUBJECT: TRUNK LID AND C-PILLAR GARNISH INSPECTION & REPLACEMENT (SA552 Inspection Procedure: 1. Using a non-marring plastic trim tool, carefully pry with ‘light’ upward pressure in between the rear chrome trunk lid garnish rubber and the trunk lid. • If the rear chrome trunk lid garnish is not separated (loose) when inspected (OK), then proceed to step 2. • If the rear chrome trunk lid garnish is separated (loose) when inspected (NG), then refer to the rear trunk lid garnish by referring to the ‘Replacement Procedure’ on page 3 and proceed to step 2. 2. Using a non-marring plastic trim tool, carefully pry with ‘light’ upward pressure in between the rear C-Pillar chrome garnish rubber and the body. • If the rear chrome C-Pillar garnish is not separated (loose) when inspected (OK), then no further action is required unless the rear trunk lid garnish requires replacement. • If the rear chrome C-Pillar garnish is separated (loose) when inspected (NG), then replace the rear trunk lid garnish by referring to the ‘Replacement Procedure’ on page 4. Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SA552 (Rev 1) K5 (DL3a) November 2023 Page 3 of 6 SUBJECT: TRUNK LID AND C-PILLAR GARNISH INSPECTION & REPLACEMENT (SA552 Replacement Procedure: (Trunk Lid Garnish) 1. Remove the rear trunk lid garnish (A) by referring to “Body (Interior and Exterior) → Body Side Molding → Trunk Lid garnish → Repair Procedures” in the applicable Shop Manual in KGIS. CAUTION Carefully remove the trunk lid garnish. The ‘new’ trunk lid garnish ‘gloss black’ trim DOES NOT come painted. Be extra careful not to scratch/damage when handling. If it is damaged, the new part will need to be painted to match and require additional DPSM approval. 2. Carefully place the removed rear trunk lid garnish face down over a clean cloth to protect the gloss black painted surface. 3. Loosen the eight (8) chrome trim retaining screws (X). 4. Using a flat head screwdriver, detach/unlock the eighteen (18) locking tabs to detach the chrome trim from the gloss black trim. TIP: Use your thumb to hold down the black trim while lifting up using your other four fingers while unblocking tabs. 5. Repeat steps 2-4 on the ‘new’ trunk lid garnish to separate the trim pieces. IMPORTANT The removed black trim will need to be reused as only the chrome trim is being replaced. Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SA552 (Rev 1) K5 (DL3a) November 2023 Page 4 of 6 SUBJECT: 6. TRUNK LID AND C-PILLAR GARNISH INSPECTION & REPLACEMENT (SA552 Take the ‘new’ chrome trim and attach to the ‘original’ removed painted gloss black trim. 7. Reassemble the trunk lid garnish in the reverse order of removal. NOTICE Swap/replace any broken clips as needed. Any broken clips can be replaced by swapping over from the clips that were attached to the new trim part. 8. Carefully reinstall the reassembled rear trunk lid garnish on the vehicle. 9. Confirm that the rear trunk lid garnish is affixed as designed. Replacement Procedure: (C-Pillar Garnish) 1. Replace the affected (Left and/or Right side) rear C-Pillar garnish (B) by referring to “Body (Interior and Exterior) → Quarter Fixed Glass → Repair Procedures (C-Pillar Garnish, step 2)” in the applicable Shop Manual in KGIS. Note: The new C-Pillar garnish includes new clips. 2. Confirm it is not loose or detached. Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SA552 (Rev 1) K5 (DL3a) November 2023 Page 5 of 6 TRUNK LID AND C-PILLAR GARNISH INSPECTION & REPLACEMENT (SA552 SUBJECT: AFFECTED VEHICLE RANGE: Model Production Date Range K5 (DL3a) May 1, 2023 to September 29, 2023 REQUIRED PART: Part Name C-Pillar Garnish (Right Side) C-Pillar Garnish (Left Side) Trunk Lid Garnish (Rear) Part Number Figure Qty. 87860 L2000 N/A 1 87850 L2000 N/A 1 87360 L3000 N/A 1 Note: The replacement part numbers will require a VIN entry for parts ordering. DO NOT order these parts for stocking purposes, related to this Service Action. Supply is very limited. Until supply stabilizes, please confirm part availability before scheduling customers. Please be sure to expedite warranty claim filing. WARRANTY INFORMATION: N Code: N99 C Code: C99 Claim Type Causal P/N Qty. Repair Labor Op Op Replacement Description Code Time P/N (SA522) 87360 L3000 Inspection Only 230A35I0 0.3 M/H Qty. N/A 0 87360 L3000 1 87860 L2000 1 87850 L2000 1 (SA552) Inspection + 87360 L3000 Trunk Lid Garnish 230A35R0 0.8 M/H Replacement V 0 87860 L2000 (SA552) Inspection + Right C-pillar Garnish 230A35R1 0.5 M/H Replacement (SA552) 87850 L2000 Inspection + Left C-pillar Garnish 230A35R2 0.5 M/H Replacement Continued on page 4… Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SA552 (Rev 1) K5 (DL3a) November 2023 Page 6 of 6 TRUNK LID AND C-PILLAR GARNISH INSPECTION & REPLACEMENT (SA552 SUBJECT: WARRANTY INFORMATION: N Code: N99 C Code: C99 Claim Type Causal P/N Qty. Repair Labor Op Op Replacement Description Code Time P/N (SA552) 87850 L2000 Inspection + 87850 L2000 Right and Left 230A35R3 C-pillar Garnish 0.6 87860 L2000 (SA552) 87360 L3000 Inspection + Right C-pillar Garnish + 230A35R4 Trunk Lid Garnish 1.0 0 87360 L3000 87860 L2000 (SA552) 87360 L3000 Inspection + Left C-pillar Garnish + 1 M/H Replacement V 1 M/H Replacement 87360 L3000 Qty. 230A35R5 Trunk Lid Garnish 1.0 1 M/H 87850 L2000 Replacement 87360 L3000 (SA552) Inspection + 87360 L3000 Right and Left C-pillar Garnish + 230A35R6 1.1 M/H 87860 L2000 1 Trunk Lid Garnish Replacement 87850 L2000 NOTICE VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers should reference SA552 when accessing the KDealer+ system. Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SA552 (Rev 1) K5 (DL3a) November 2023