PIT6107A
Service Bulletin Details
Public Details for: PIT6107A
This preliminary information communicates that gm is aware of and working on the audio issue.
Models from 2024
| 2024 CHEVROLET SILVERADO 1500 |
| 2024 CHEVROLET SILVERADO EV |
| 2024 CHEVROLET SUBURBAN |
| 2024 CHEVROLET TAHOE |
| 2024 GMC SIERRA 1500 |
| 2024 GMC SIERRA 3500 |
| 2024 GMC YUKON |
Models from 2023
| 2023 CHEVROLET SILVERADO 1500 |
| 2023 CHEVROLET SUBURBAN |
| 2023 CHEVROLET TAHOE |
| 2023 GMC SIERRA 1500 |
| 2023 GMC YUKON |
Bulletin No.: PIT6107A Published date: N/A Preliminary Information PIT6107A Loss of Audio or Audio Cutting In and Out During Drive Cycle Proactive Models Brand: Model: Model Years: VIN: from to Engine: Transmissions: Chevrolet Silverado 1500 2022 - 2024 All All All All Chevrolet Silverado HD 2024 All All All All Chevrolet Suburban 2023 - 2024 All All All All Chevrolet Tahoe 2023 - 2024 All All All All GMC Sierra 1500 2022 - 2024 All All All All GMC Sierra HD 2024 All All All All GMC Yukon 2022 - 2024 All All All All Involved Region or Country Additional Options (RPO) GME, GMIO, GMNA, GMSA and Holden Condition IOK Some customers may comment that they intermittently have no audio while they are driving after the Y171 radio update. Cause The cause of the condition may be software anomalies. Correction: General Motors is aware of this issue and is working on a solution. Warranty Information For vehicles repaired under the Bumper-to-Bumper coverage (Canada Base Warranty coverage), use the following labor operation. Reference the Applicable Warranties section of Investigate Vehicle History (IVH) for coverage information. Labor Operation 3488048 Description Labor Time Verify loss of audio or audio cutting in and out during .2 Hr. drive cycle after Y171 update *This is a unique Labor Operation for Bulletin use only. Customer Information Please communicate to the customer that we apologize for this inconvenience and that General Motors is currently evaluating this concern. This PI will be updated with additional details as they become available. Version History Version Modi ed 2 01/05/2024- Created on. 01/09/2024 - Updated to add models. © 2024 General Motors. All Rights Reserved.