10134C

Bulletin No.: 10134C
Date: September 2013
Service Bulletin
SPECIAL COVERAGE
SUBJECT: Special Coverage Adjustment – Catalytic Converter Warranty Extension
MODELS:
2006-2007 Chevrolet Malibu
Equipped with 2.2L Engine (L61)
2008 Chevrolet Malibu
2006-2008 Pontiac G6
2008 Saturn AURA
Equipped with 2.4L Engine (LE5) and 4-Speed Automatic Transmission (MN5)
2008-2009 Chevrolet Malibu Hybrid
2008-2009 Saturn AURA Hybrid
Equipped with a 2.4L Engine (LAT)
This bulletin has been revised to include 2009 Chevrolet Malibu and Saturn AURA Hybrid
vehicles equipped with a 2.4L engine (LAT). Please discard all copies of bulletin 10134B.
CONDITION
Some customers of 2006-2007 model year Chevrolet Malibu vehicles equipped with a 2.2L
engine (L61); 2006-2008 model year Pontiac G6 and 2008 model year Chevrolet Malibu and
Saturn AURA vehicles equipped with 2.4L Engine (LE5) and 4-speed automatic transmission
(MN5); and 2008-2009 model year Chevrolet Malibu and Saturn AURA Hybrid vehicles equipped
with a 2.4L engine (LAT) may comment about the illumination of the Malfunction Indicator Lamp.
This may be due to erosion of the mat within the catalytic converter.
SPECIAL COVERAGE ADJUSTMENT
This special coverage covers the condition described above for a period of 10 years or 120,000
miles (193,000 km), whichever occurs first, from the date the vehicle was originally placed in
service, regardless of ownership. The repairs will be made at no charge to the customer.
Dealers are to perform the necessary diagnostic steps to determine if the catalytic converter
requires replacement. The customer should not be charged for performing the diagnostic check
when it is determined that the catalytic converter is not the cause of the Malfunction Indicator
Lamp. A labor code has been provided to submit claims for such diagnosis. Any additional
necessary diagnosis and repairs that are not related to the catalytic converter are not covered by
this special coverage. The customer should be informed that any further service that is not
covered under the New Vehicle Limited Warranty will not be covered by this special coverage.
Copyright 2013 General Motors. All Rights Reserved.
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September 2013
Bulletin No.: 10134C
For 2006-2007 model year Chevrolet Malibu and Pontiac G6 vehicles: Vehicles covered by
Vehicle Service Contracts, all eligible claims with repair orders on or after November 17, 2010,
are covered by this special coverage and must be submitted using the labor operation codes
provided with this bulletin. Claims with repair orders prior to November 17, 2010, must be
submitted to the Service Contract provider.
For 2008 model year Chevrolet Malibu, Pontiac G6, and Saturn AURA vehicles (non hybrid):
Vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after
August 23, 2011, are covered by this special coverage and must be submitted using the labor
operation codes provided with this bulletin. Claims with repair orders prior to August 23, 2011,
must be submitted to the Service Contract provider.
For 2008 model year Chevrolet Malibu and Saturn AURA Hybrid vehicles: Vehicles covered
by Vehicle Service Contracts, all eligible claims with repair orders on or after November 2, 2011,
are covered by this special coverage and must be submitted using the labor operation codes
provided with this bulletin. Claims with repair orders prior to November 2, 2011, must be
submitted to the Service Contract provider.
For 2009 model year Chevrolet Malibu and Saturn AURA Hybrid vehicles: Vehicles covered
by Vehicle Service Contracts, all eligible claims with repair orders on or after September 4, 2013,
are covered by this special coverage and must be submitted using the labor operation codes
provided with this bulletin. Claims with repair orders prior to September 4, 2013, must be
submitted to the Service Contract provider.
VEHICLES INVOLVED
Involved are certain 2006-2007 model year Chevrolet Malibu vehicles equipped with a 2.2L
engine (L61); 2006-2008 model year Pontiac G6 and 2008 model year Chevrolet Malibu and
Saturn AURA vehicles equipped with a 2.4L engine (LE5) and 4-speed automatic transmission
(MN5); and 2008-2009 model year Chevrolet Malibu and Saturn AURA Hybrid vehicles equipped
with a 2.4L engine (LAT).
Important: Dealers are to confirm vehicle eligibility prior to beginning repairs by using the
Applicable Warranties section in the Global Warranty Management system.
Page 3
September 2013
Bulletin No.: 10134C
PARTS INFORMATION
Parts required to complete this special coverage are to be obtained from General Motors
Customer Care and Aftersales (GMCC&A).
PARTS FOR 2006-2007 MY VEHICLES
Part Number
12618544
12589453
22626930
12617642
11518623
11570734
11609746
Description
Manifold, Exh (w/3 Way Ctltc Conv)
Gasket, Exh Manif
Gasket, Exh Manif Pipe (RR Only)
Bracket (Brace), Ctltc Conv
Bolt
Bolt
Nut, HFH M8X1.25
Quantity/Vehicle
1
1
1
1
1
1
10
12618546
12589453
22626930
11609746
PARTS FOR 2008 MY VEHICLES (Non Hybrid)
Manifold, Exh (w/3 Way Ctltc Conv)
Gasket, Exh Manif
Gasket, Exh Manif Pipe (RR Only)
Nut, HFH M8X1.25
1
1
1
10
12618544
12589453
22626930
11609746
PARTS FOR 2008 MY VEHICLES (Hybrid)
Manifold, Exh (w/3 Way Ctltc Conv)
Gasket, Exh Manif
Gasket, Exh Manif Pipe (RR Only)
Nut, HFH M8X1.25
1
1
1
10
12626525
12622668
22626930
11609746
PARTS FOR 2009 MY VEHICLES
MANIFOLD,EXH (w/3WAY CTLTC CONV)
GASKET, EXH MANIF
GASKET, EXH MANIF PIPE (RR ONLY)
NUT, HFH,M8X1.25
1
1
1
10
CUSTOMER NOTIFICATION
General Motors will notify customers of this special coverage on their vehicles (see copy of typical
customer letter included with this bulletin - actual divisional letter may vary slightly).
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September 2013
Bulletin No.: 10134C
SERVICE PROCEDURE
Caution: The 10 exhaust manifold nuts MUST be replaced on all vehicles. Do not reuse the
nuts.
Caution: A new catalytic converter bracket (brace) MUST be installed on all 2006-2007 model
year vehicles, even if the vehicle was not originally equipped with the brace. On 2008-2009
model year vehicles, the original brace must be reinstalled.
1.
Verify that the catalytic converter assembly requires replacement. Refer to the appropriate
diagnostic information in SI.
 If the catalytic converter assembly does NOT require replacement, no further action is
required. Inform the customer that any additional diagnosis and repairs are not covered
under this special coverage.
Note: When replacing the exhaust manifold/converter on 2006-2007 vehicles only, it is also
necessary to install support brace, GM P/N 12617642.
2543105
Install the new brace on 2006-2007 model year vehicles, GM P/N 12617642, using a bolt, GM
P/N11570734, to attach the brace to the exhaust manifold/converter. Tighten the bolt to 58 Nm
(43 lb ft).
Use bolt, GM P/N 11518623, to attach other end of brace to the transmission. Tighten the bolt to
53 Nm (39 lb ft).
 If the catalytic converter assembly requires replacement, refer to the Exhaust Manifold
Replacement (LE5) or (L61) (2006-2007); Exhaust Manifold Replacement (LAT or LE5)
(2008 Malibu & AURA); Catalytic Converter Replacement (LAT, LE9, or LE5) (2009 Malibu
& AURA), or Exhaust Manifold Replacement (LE5) (2008 G6) procedure in SI.
Page 5
September 2013
Bulletin No.: 10134C
WARRANTY TRANSACTION INFORMATION
Submit a transaction using the table below.
Labor
Code
T5773
T5774
T5775
Description
Diagnosis Time Only – No Catalytic Converter Replacement
Required
Replace Catalytic Converter & Exhaust Manifold
Customer Reimbursement (not for use by US GM dealers)
Labor
Time
0.1 – 0.3
Net
Item
N/A
1.2
0.2
N/A
*
* The amount identified in “Net Item” should represent the dollar amount reimbursed to the
customer.
CUSTOMER REIMBURSEMENT - For US
All customer requests for reimbursement for previous repairs for the special coverage condition
will be handled by the Customer Assistance Center, not by dealers.
A General Motors Customer Reimbursement Procedure and Claim Form is included with the
customer letter.
IMPORTANT: Refer to the GM Service Policies and Procedures Manual, section 6.1.12, for
specific procedures regarding customer reimbursement and the form.
CUSTOMER REIMBURSEMENT - For Canada
Customer requests for reimbursement of previously paid repairs to correct the condition described
in this bulletin are to be submitted to the dealer prior to or by. Repairs must have occurred within
the 10 years of the date the vehicle was originally placed in service, or 193,000 kilometers,
whichever occurs first.
When a customer requests reimbursement, they must provide the following:
-
Proof of ownership at time of repair.
Original paid receipt confirming the amount of unreimbursed repair expense(s) (including
Service Contract deductibles), a description of the repair, and the person or entity
performing the repair.
If the work was done by someone other than a GM dealership, the amount of reimbursement will
be limited to the amount that the repair would have cost GM to have it completed by a GM
dealership.
COURTESY TRANSPORTATION
The General Motors Courtesy Transportation program is intended to minimize customer
inconvenience when a vehicle requires a repair that is covered by the New Vehicle Limited
Warranties. The availability of courtesy transportation to customers whose vehicles are within the
warranty coverage period and involved in a product program is very important in maintaining
customer satisfaction. Dealers are to ensure that these customers understand that shuttle
Page 6
September 2013
Bulletin No.: 10134C
service or some other form of courtesy transportation is available and will be provided at no
charge. Dealers should refer to the General Motors Service Policies and Procedures Manual for
Courtesy Transportation guidelines.
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of
conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained
technicians have the tools, equipment, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO
NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your dealer/retailer for information
on whether your vehicle may benefit from the information.
We Support
Voluntary Technician
Certification
Page 7
September 2013
Bulletin No.: 10134C
Dear General Motors Customer:
As the owner of a 2006 or 2007 model year Chevrolet Malibu, equipped with a 2.2L engine; 2006,
2007, or 2008 model year Pontiac G6, 2008 model year Chevrolet Malibu or Saturn AURA
vehicle, equipped with a 2.4L engine and 4-speed transmission, or 2008-2009 Chevrolet Malibu
Hybrid or Saturn AURA Hybrid, equipped with a 2.4L engine, your satisfaction with our product is
very important to us.
This letter is intended to make you aware that some of these vehicles may have a condition
where the mat within the catalytic converter may erode, causing the illumination of the
Malfunction Indicator Lamp.
Do not take your vehicle to your GM dealer as a result of this letter unless you believe that
your vehicle has the condition as described above.
What We Have Done: General Motors is providing owners with additional protection for the
catalytic converter. If this condition occurs on your vehicle within 10 years of the date your
vehicle was originally placed in service or 120,000 miles (193,000 km), whichever occurs first, the
condition will be repaired for you at no charge. Diagnosis or repair for conditions other than the
condition described above is not covered under this special coverage program.
What You Should Do: Repairs and adjustments qualifying under this special coverage must be
performed by a General Motors dealer. You may want to contact your GM dealer to find out how
long they will need to have your vehicle so that you may schedule the appointment at a time that
is convenient for you. This will also allow your dealer to order parts if they are not already in
stock. Keep this letter with your other important glove box literature for future reference.
Reimbursement: The enclosed form explains what reimbursement is available and how to
request reimbursement if you have paid for repairs for the special coverage condition. Your
request for reimbursement, including the information and documents mentioned on the enclosed
form, must be received by GM by September 30, 2014.
If you have any questions or need any assistance to better understand related repairs, please
contact your dealer. If you have questions related to a potential reimbursement, please contact
the appropriate Customer Assistance Center at the number listed below.
Division
Number
Chevrolet
Pontiac
Saturn
Guam
Puerto Rico – English
Puerto Rico – Español
Virgin Islands
1-800-630-2438
1-800-620-7668
1-800-553-6000
1-671-648-8450
1-800-496-9992
1-800-496-9993
1-800-496-9994
Text Telephones
(TTY)
1-800-833-2438
1-800-833-7668
1-800-833-6000
We are sorry for any inconvenience you may experience; however we have taken this action in
the interest of your continued satisfaction with our products.
Jim Moloney
General Director,
Customer and Relationship Services
Enclosure
10134C