Guidelines

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Audi delivery guidelines


- 2014 -

Models from 2014
2014 AUDI R8
PERFECT DELIVERY INSPECTION (PDI)
2014
R8 Coupe/R8 Spyder
Audi Delivery Guidelines
Stock No.
Dealer Number
R.O. No.
VIN
Road test mileage out
Road test mileage in
Pre-Delivery
Ensure Final Vehicle Quality Inspection Is Completed
FF     Inspect exterior for damage, dings, dents and surface scratches
FF     Check interior for cleanliness, grease marks and damage. Repair all defects prior to
customer delivery
FF     Verify vehicle is equipped as specified and all accessories are installed
FF     Check front/rear floor mats are locked in
FF     Verify all campaigns and updates are closed
Customer Priority Topics
1.____________________________________________________________________________________________________________________________________________________________
2.____________________________________________________________________________________________________________________________________________________________
3.____________________________________________________________________________________________________________________________________________________________
How long would the client like to spend on topics today?_______________________________________
Priority Delivery Topics
Personalize Vehicle Settings
FF     Auto Trans Shifting and
Shift Quality
FF     Bluetooth: Connect customer’s Bluetooth phone and assist in copying and accessing
phonebook entries. Ensure connection will occur automatically upon re-entry if desired.
Refer to www.audiusa.com/bluetooth for compatible phone list. Explain Audi advanced
microphone
FF     Cruise Control and Operation
FF     Adjust mirrors, seats, and steering column to customer preference
FF     Trunk/Hatch/Tailgate
FF     Assist with radio station presets
FF     Paint Finish and Care
FF     Show how to connect iPod/MP3. Demonstrate AMI, SD cards and Aux-in jack (if equipped)
Bluetooth Capability
FF     Pair the customer’s phone with the vehicle
FF     Demonstrate making a call via voice and steering wheel commands
FF     Demonstrate how to answer, ignore and end calls
FF     Conference calling (enable in the MMI under Telephone > Call Options menu
FF     Dialing from directories/phonebook (received, missed, dialed calls)
FF     Refer to www.audiusa.com/bluetooth for compatible phone list
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PERFECT DELIVERY INSPECTION (PDI)
2014 R8 Coupe/R8 Spyder | Audi Delivery Guidelines
Stock No.
Dealer Number
R.O. No.
VIN
Road test mileage out
Road test mileage in
Voice Controls
FF     Demonstrate the voice command feature (i.e., accessing “Help,” dialing a phone number, calling
a contact, using the steering wheel voice command button, etc.)
FF     Have the customer complete the speech training to allow the Voice Recognition System to learn
and adapt to the customer’s voice (Main Menu > Setup MMI > Voice Recognition > Individual Speech Training)
FF     Radio station, CD/DVD, or Jukebox
Introduce MMI Navigation System
FF     Review the MMI controls and basic functionality (buttons: function, on/off, arrow control, and back)
FF     Demo Audio Sources: Show how to connect iPod via AMI, MP3/SD cards, Bluetooth audio player.
Explain the Jukebox function
FF     Explain CD and DVD loading/unloading
Navigation
FF     Show how to enter a stopover
FF     Demo how to “cancel” route guidance using voice commands (“Cancel route guidance”)
and the MMI (NAV > Destination > Cancel)
FF     Show how to store a destination
FF     Show how to customize route “criteria” (e.g., avoid toll roads) and “Settings” (e.g., 3D map
and Map Orientation, and Google Earth Mapping [with Audi connect services enabled])
FF     Show how to manipulate the map (zoom, scroll map area)
FF     Show how to repeat the last navigation announcement using the iNav steering wheel button
FF     Show how to access TMC reports via Sirius and traffic reports via Audi connect
FF     Explain Tire Pressure Monitoring System and how to reset in the MMI
FF     Explain the settings for the Bang & Olufsen® system (if equipped)
Interior
FF     Climate control functions
FF     Multifunction steering wheel
FF     Wiper/washer system/rain sensor
FF     Demonstrate how to activate heated seats (if equipped)
FF     Demonstrate how to activate folding heated mirrors (if equipped)
FF     Demonstrate voice commands (if equipped)
FF     Demonstrate glovebox/valet operation
FF     Homelink® location and setup
FF     “Passenger Side Airbag Off” light: Illuminates if no occupant in passenger seat or if
occupant is “out of position”
FF     Trip computer/Driver info display: Explain toggle function via “RESET” on stalk.
Reset “Trip Comp 1 and 2” prior to delivery!
FF     Explain Tire Pressure Monitoring System and how to reset
FF     Show how to set clock and adjust time zone
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PERFECT DELIVERY INSPECTION (PDI)
2014 R8 Coupe/R8 Spyder | Audi Delivery Guidelines
Stock No.
Dealer Number
R.O. No.
VIN
Road test mileage out
Road test mileage in
Convertible Top (Spyder only)
FF     Demonstrate how to open/close power top (top can only be operated up to 30 mph)
FF     Mention power top should be only operated with engine running to conserve
battery power
FF     Demonstrate operation of wind deflector.
Mention more effective with windows in the up position
FF     Demonstrate retractable rear window
Exterior
FF     Demonstrate how to unlock/lock doors/trunk lid
FF     Vehicles with matte paint – show the cleaning kit (located in trunk) to the customer
and explain the proper care for matte paint
Owner’s Documents
FF     License/insurance/registration/title (if applicable)
FF     Warranty & Maintenance Booklet (stamp to confirm PDI was completed). Adhere “vehicle
identification label” from the vehicle trunk to the inside cover of the Warranty & Maintenance
Booklet prior to delivery
FF     24-Hour Roadside Assistance information – ask customer to program number in their phone
FF     Owner’s Manual, MMI Manual and other manuals as equipped
FF     Quick Reference Guides as appropriate
FF     Tire Warranty Booklet: Explain coverage from tire manufacturer
FF     All keys (2 masters, 1 emergency, 1 valet): Walk customer through programming of keys
FF     Provide Audi Care Information
FF     Lemon Law Rights Booklet or Lemon Law Notice as required by law
FF     Only use oil that meets Audi 502.00 standards
FF     Advise the customer that Audi recommends using Top Tier Detergent Gasoline with a
minimum octane rating 91AKI (95 RON)
FF     Review the recommended maintenance schedule: Explain the importance of getting
the Warranty & Maintenance Booklet stamped for each maintenance performed
Orientation Drive
FF     Activate and demonstrate navigation system (if equipped)
FF     Demonstrate Audi parking system advanced (front and rear) with rear view camera
(if equipped)
FF     Demonstrate cruise control
FF     Demonstrate how to manually extend/retract the rear spoiler
FF     Audi magnetic ride: Explain and show where button is located, including DIS display
when activated
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PERFECT DELIVERY INSPECTION (PDI)
2014 R8 Coupe/R8 Spyder | Audi Delivery Guidelines
Stock No.
Dealer Number
R.O. No.
VIN
Road test mileage out
Road test mileage in
End the orientation drive in the service write-up area
Service Introduction
FF     Tour service department and introduce to Service Manager and Service Consultant
FF     Set up first service appointment
FF     Ask customer if you can program service department’s phone # in their phone
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PERFECT DELIVERY INSPECTION (PDI)
2014
R8 Coupe/R8 Spyder
Audi Vehicle Condition Report
Stock No.
Dealer Number
R.O. No.
VIN
Road test mileage out
Road test mileage in
Initial PDI Vehicle Inspection
Complete the following checks within 2 business days (48 hours) of receiving a vehicle.
FF     Remove full body cover (if installed) following TSB 2009967. Check for transportation damage.
Note: This is a two-person task
FF     Verify all keys are included (2 masters, 1 emergency key, 1 emergency key holder)
FF     Verify all wiper blades are enclosed in the trunk (in case transport wipers are installed)
FF     Inspect painted surfaces/molding/glass (If any defects [scratches/dings/dents/body damage]
are found, contact your supervisor to arrange for immediate repair)
FF     Set tires to maximum recommended tire pressures listed on the B-pillar doorjamb, and
store tire pressure values in Car/System menu
FF     Check the battery prior to starting engine with MCR340A.
Record MCR340A code: _________________ or attach printout
5 of 11
PERFECT DELIVERY INSPECTION (PDI)
2014
R8 Coupe/R8 Spyder
Audi Technician Report
Stock No.
Dealer Number
R.O. No.
VIN
Road test mileage out
Road test mileage in
All items must be completed prior to customer delivery by an Audi technician
**Refer to the Service Work area of GFF for the PDI function tests
**Audi recommends using an Audi approved battery charger to prevent excessive battery discharge during inspection
Open Campaigns/Updates
FF     Check ElsaWeb for open campaigns and updates. Perform if applicable
Battery Inspection
FF     Check battery clamps for proper torque. Re-torque if required
FF     Check the battery prior to starting engine with MCR340A.
Record MCR340A code: _________________ or attach printout
Transport Mode Deactivation, DTC check, set service reminder
FF     Deactivate vehicle transport mode.
Follow the process outlined in the attached TSB 2033647/2: ECM adaptation for V10 and V10 Plus with S-Tronic only
FF     Set service reminder
FF     Deactivate the anti-theft function for the Navigation DVD using the Scan Tool.
Follow the process outlined in TSB 2013790
Under the Hood Fluid Check and Inspection
FF     Check all fluid levels and top off if necessary
FF     Check engine oil level–fill oil to the max level when the vehicle is at operating temperature
Front Lid Inspection
FF     Verify front lid opens and closes smoothly
FF     Install wheel bolt cover removal tool from PDI kit and wheel lock key into trunk tool kit
Exterior
FF     Install permanent wiper blades unless vehicle is for inventory storage
FF     Test windshield washers for aim and function (if permanent wiper blades are installed)
FF     Turn on headlights and test headlamp washers (if equipped)
FF     Test exterior lighting functions
FF     Check key functionality: Including seat memory (if applicable); verify vehicle starts and
runs with all keys; verify all doors manually and remotely lock and unlock with all keys
6 of 11
PERFECT DELIVERY INSPECTION (PDI)
2014 R8 Coupe/R8 Spyder | Audi Technician Report
Stock No.
Dealer Number
R.O. No.
VIN
Road test mileage out
Road test mileage in
Interior
FF     Check operation of all switches: Locks, windows, seat adjustment, and child safety features
FF     Calibrate rear view mirror compass to proper zone and check self-dimming function/lighting
(if equipped)
FF     Verify operation of all interior lights
FF     Mirrors: Inspect folding, adjustments, RH tilt in reverse, and memory (if equipped)
FF     Verify operation of all front and rear seat belts and latches
FF     Check horn operation
FF     Passenger side airbag: Verify operation of Passenger Occupant Detection System
Radio
FF     Affix anti-theft code sticker found in prep package to this page
FF     Verify operation of CD changer (if equipped)
FF     Verify operation of AMI or aux. input
FF     SD card slot: Insert SD card and test function
Audi Navigation plus (if equipped)
FF     Verify and set Language and Measurement Units in Setup/Settings menu
FF     Set clock and date to local time/date using correct format
FF     Navigation location (if equipped): Set dealership location (for following back to dealership
during road test)
FF     Voice Activation (if equipped): Press the “Talk” button and verify several commands
On-Hoist Inspection
FF     Check underside of vehicle for fluid leaks and loose components
FF     Check steering, boots, brake system, hoses, tires and wheels for damage
FF     Remove suspension blocks (if installed)
FF     Inspect wheel bolts for proper torque using torque wrench
FF     Install wheel bolt covers and center caps as supplied
7 of 11
PERFECT DELIVERY INSPECTION (PDI)
2014 R8 Coupe/R8 Spyder | Audi Technician Report
Stock No.
Dealer Number
R.O. No.
VIN
Road test mileage out
Road test mileage in
Road Test
FF     Check for squeaks, rattles and wind noise
FF     Test operation of folding power top (Spyder)
FF     Test power wind deflector (Spyder)
FF     Verify operation of Audi parking system advanced with rear view camera (if equipped)
FF     Verify engine performance and acceleration. Listen for abnormal noise/vibrations
FF     Verify operation of acoustic park assist feature (if equipped)
FF     Verify transmission operation, including shift paddles
FF     Check steering/tire alignment
FF     Test drive vehicle applying brakes several times (at least 4 times) at 20 mph (35 km/h)
to clean brake rotors. Check for abnormal noise/vibration/pulsation
FF     Verify quality of radio reception in AM/FM/SAT bands
FF     Verify cruise control functions
FF     Verify rear spoiler functionality
FF     Climate control: Check all functions and ensure proper A/C cooling
FF     Seat heating (if equipped): Inspect for proper operation
FF     Navigation function (if equipped): Activate NAV and follow directions back to dealership
FF     Parking brake: Apply and verify hold and release
Post-Road Test Inspection
FF     Interrogate fault memory using the Scan Tool and print Diagnostic Log
FF     Record final mileage on checklist and sign checklist
FF     Ensure the yellow tire pressure tag is installed on the steering wheel
If Vehicle is for Showroom Display/Inventory Storage or Demo Use
FF     Install showroom charger to ensure battery remains charged at all times
FF     Apply Inventory Maintenance Sticker
FF     Install permanent wiper blades (if for showroom display or demo use)
8 of 11
PERFECT DELIVERY INSPECTION (PDI)
2014
R8 Coupe/R8 Spyder
Audi Vehicle Detail Report
Stock No.
Dealer Number
R.O. No.
VIN
Road test mileage out
Road test mileage in
Warning: Do NOT use accessories (radio, etc.) while performing detail, as this can discharge the battery.
Warning: Only operate power convertible top with engine running to conserve battery power.
Warning: Do NOT allow convertible top to remain in a partially opened or partially closed position for longer than 5 minutes.
This will cause the top to stop functioning and will require service.
Refer to TSB 2009967 for Detailer responsibilities, specific use of chemicals, and for part numbers to order materials.
WARNING: DO NOT treat vehicle parts painted with matte finish paint using polishing materials or hard wax.
NEVER use protective wax. It can destroy the matte finish effect.
Only use a microfiber cloth for cleaning.
Exterior – Prior to Delivery
FF     Wash/Dry vehicle exterior including inside door jambs and under trunk
FF     Inspect painted surfaces/molding/glass and remove any residue
(If any defects [scratches/dings/dents/body damage] are found, contact your supervisor
to arrange for immediate repair)
FF     Inspect body for paint defects and damage
FF     Check interior floors, sunroof, trunk, front and rear windshield, and all windows for water leaks
FF     Apply 3M Perfect-It™ Paste Wax
(DO NOT USE ON MATTE PAINT FINISH)
FF     Clean front and rear windshield using 3M™ Glass Polishing Compound.
Refer to TSB 2020552 for details
FF     Apply 3M Performance Finish wax to the wheels (except chrome wheels) to protect rims
from brake dust
Under Hood – Prior to Delivery
FF     Wipe down engine compartment and remove excess water from grille and hood area.
Important: Do not use dressings or chemicals containing silicone!
Interior – Prior to Delivery
FF     Clean all glass/sunroof (if equipped/interior rear view mirror and visor mirrors)
FF     Remove all trim protection/coverings/stickers/decals
WARNING! Do not remove airbag warning triangle/warning labels
FF     Check upholstery/clean as required
FF     Check for excessive grease on seat tracks/clean as required
FF     Check all interior surfaces/compartments (including sun visors/headliner) for marks
or fingerprints. Clean as required
FF     Vacuum carpet
FF     Check luggage compartment and vacuum
FF     Install front/rear floor mats (including locking clip/tabs if applicable)/check that color matches
9 of 11
PERFECT DELIVERY INSPECTION (PDI)
2014 R8 Coupe/R8 Spyder | Audi Vehicle Detail Report
Stock No.
Dealer Number
R.O. No.
VIN
Road test mileage out
Road test mileage in
Final Detail Quality Inspection
FF     Re-inspect vehicle for surface scratches, swirl marks, paint chips, dents, wax residue, dust,
or lint, preferably in an area where vehicle is to be delivered. If this is not possible, inspect
vehicle in shop under fluorescent lights or in bright sunlight
10 of 11
PERFECT DELIVERY INSPECTION (PDI)
2014 R8 Coupe/R8 Spyder | Inspection Verification
Stock No.
Dealer Number
R.O. No.
VIN
Road test mileage out
Road test mileage in
Audi Brand Specialist
I certify that all operations have been completed and this vehicle has been prepared in accordance
with Audi Procedures and Quality Standards.
Audi Brand Specialist Signature
Date
Porter
I certify that all operations have been completed and this vehicle has been prepared in accordance
with Audi Procedures and Quality Standards.
Porter Signature
Date
Technician
I certify that all operations have been completed and this vehicle has been prepared in accordance
with Audi Procedures and Quality Standards.
Technician Signature
Date
Detailer
I certify that all operations have been completed and this vehicle has been prepared in accordance
with Audi Procedures and Quality Standards.
Detailer Signature
Date
Would you like to schedule a Second Delivery?
FF     No
FF     Yes
Date
Time
By signing, I confirm all items in this checklist have been thoroughly reviewed with me and the statements below are true.
• Vehicle is clean and free of problems
• Received all keys and owner’s documentation
• Satisfied with features and controls explanations
Customer Signature
04-13-US
Date
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24 ECM adaptation for 2014 R8 V10 and V10 Plus with S-Tronic only
24 13 48 2033647/2 April 22, 2013. Supersedes Technical Service Bulletin Group 24 number 13-47 dated April 17,
2013 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
R8
2014
All
V10 and V10 Plus with S-Tronic
Condition
REVISION HISTORY
Revision
Date
Purpose
2
-
Updated Service (added step)
1
4/17/2013
Initial publication
Engine control module (ECM) adaptation has not yet been performed.
Technical Background
Engine control module (ECM) adaptation is required before vehicle delivery.
Production Solution
Not applicable.
Service
Perform ECM adaption during pre-delivery inspection by completing the following steps.
Tip: This process works best with VAS PC and VSD on the scan tool.
1. Deactivate Transport Mode.
2. Check and clear the DTCs in the ECM master, J623 (address word 01), three times within 20 seconds. Go to
On Board Diagnostics (OBD) >> (01) Engine electronics >> 004 DTC memory content >>004.01 - Check DTC
memory >> 004.10 – Erase DTC memory.
Page 1 of 2
© 2013 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of prin ting and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time withou t notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
3. Check and clear the DTCs in the ECM slave, J624 (address word 11), three times within 20 seconds. Go to On
Board Diagnostics (OBD) >> (11) Engine electronics 2 >> 004 DTC memory content >>004.01 - Check DTC
memory >> 004.10 – Erase DTC memory.
4. After checking and clearing both the ECM master (01) and the ECM slave (11) three times, hit the on-screen
refresh button. The button will turn green after refresh.
5. Cold start the vehicle with the coolant temperature between 20˚C and 25˚C.
6. Let the vehicle high idle in “P” gear without touching the accelerator pedal until the car heating/secondary air
phase is over (idle returns to normal speed below 1,000 RPM).
Warranty
Claim Type:
1SP if vehicle has an in-service date
9SP if vehicle does not have an in-service date
Service Number:
2470
Damage Code:
0039
Labor Operations:
ECM adaptation
2470 2599
30 TU
Diagnostic Time:
Checking and clearing fault codes included in
existing labor operations
No allowance
0 TU
Road test prior to service procedure
No allowance
0 TU
Road test after service procedure
No allowance
0 TU
Technical diagnosis at dealer’s discretion
(Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details)
Claim Comment:
R8 V10 Adaptation - TSB #2033647/2
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Additional Information
All parts and service references provided in this TSB are subject to change and/or removal. Always check with
your Parts Department and service manuals for the latest information.
Page 2 of 2
© 2013 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of prin ting and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time withou t notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.


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