Update96C8

Audi of America, Inc.
Audi of America, Inc.
3800 Hamlin Road
Auburn Hills, MI 48326
+1 248 754 5000
www.audiusa.com
Date:
March 29, 2013
To:
All Audi Dealers, General Managers, Service Managers, Sales
Managers, Parts Managers and Warranty Administrators
From:
Audi Product Compliance
Subject:
Update 96C8
Model Year 2013 Audi A6 and A8
Lane Change Assist Control Module
This communication is to inform you of Update 96C8.
What vehicles are affected?
There are 24 Audi vehicles affected in the U.S. by this Update.
Of the affected vehicles, the following are in dealer inventory:
New Vehicle Inventory: 1
CPO Inventory: 0
What is the issue?
On Audi vehicles with lane change assist manufactured within a specific period,
the lane change assist control module may fail in individual cases after a period
of time.
What does the repair procedure involve?
Replace the lane change assist control module.
When will the Update be available?
This Update will be visible in ElsaWeb and ServiceNet on or about April 02,
2013.
Please refer to the ElsaWeb campaign/action screen for confirmation of whether
the update applies to each specific vehicle. Additionally, this Update is posted
on ElsaWeb and ServiceNet for additional information and complete repair
instructions.
Consistent with general Audi corporate policy governing Updates, Audi is not
notifying consumers. (Updates differ from recalls and service actions;
consumers are notified in writing of recalls and service actions.) Each vehicle
should be completed when it is in to the dealer for maintenance or any other
service visit. Dealer stock vehicles cannot, however, be delivered to
consumers until the Update is completed.
96C8 20130402
To identify any vehicles in your inventory that are affected by this Update,
please run the “New and CPO Inventory Open Campaign/Action Listing” report
from the AIM system.
Please ensure that every affected vehicle gets the update before delivery to
consumers. Your effort is integral in reaching the highest quality expectations of
Audi customers.
Thank you for your cooperation and assistance in this important matter.