22-NA-132

Service Bulletin Details

Public Details for: 22-NA-132

This service bulletin informs the technician that the shocks should not be modified by removing spacer to lower vehicle and should not be submitted as a warranty repair whenever there is a customer concern of a service front lift system mes


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Bulletin No.:
Service Bulletin
Date:
22-NA-132
January, 2024
INFORMATION
Subject:
Information on Service Front Lift System Message on Driver Information Center (DIC),
Fluid Leaking from Shocks - DTC C103C or C11AB and/or C103E or C11AE Set
Brand:
Model:
Chevrolet
Corvette
Model Year:
VIN:
from
to
from
to
2020
2024
—
—
Engine:
Transmission:
—
—
Involved Region or Country
North America, Europe, Middle East, Japan, Australia/New Zealand
Additional RPOs
BODY HEIGHT-INCR GROUND CLEARANCE (RPO E60)
Condition
Some customers may comment on one or more of the following conditions:
• Service Front Lift System Message on DIC
• Fluid leaking from the shocks
Technicians may find one or more of the following DTCs set in the Front Suspension
Leveling/Lifting Hydraulic Power Pack Module:
• C103C or C11AB
• C103E or C11AE
Cause
This condition may be caused by the spacers on the shocks being removed.
Information
Before any diagnosis of the front lift system takes place, the front shocks should be
inspected to confirm they have not been modified. The E60 front lift system shocks
should not be modified to lower the vehicle in any way. Lowering the lift actuator may
cause internal damage to the part.
Repairs to the front lift system after the shocks modification should NOT be submitted as
a warranty repair.
Damage to suspension components caused by modifying vehicle height outside of
factory settings will not be covered by the vehicle warranty.
Important: Service agents must comply with all
International, Federal, State, Provincial, and/or
Local laws applicable to the activities it performs
under this bulletin, including but not limited to
handling, deploying, preparing, classifying,
packaging, marking, labeling, and shipping
dangerous goods. In the event of a conflict between
the procedures set forth in this bulletin and the
laws that apply to your dealership, you must follow
those applicable laws.
Additional Information
Please review the photos to identify modified shocks
from the OEM shocks:
Copyright 2024 General Motors LLC. All Rights Reserved.
Page 2
January, 2024
OEM Shock
Bulletin No.: 22-NA-132
Modified Shock with Spacer Removed
6101078
•
•
Missing spacer under lift actuator.
Label under lift actuator is no longer fully visible.
Modified Shock with Aftermarket Spacer
6101077
•
•
Bright colored spacer under lift actuator.
Label under the lift actuator is fully exposed.
6101079
•
•
Spacer under lift actuator may be black or have a
supplier’s name on the part.
Label under lift actuator is not fully visible.
Bulletin No.: 22-NA-132
January, 2024
Page 3
Version
2
Modified
Released June 22, 2022
Revised January 25, 2024 – Added the 2024 Model Year, DTCs to Subject and Condition
and added Important statement.
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a
job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the
information.
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