1712322018550

Technical Service Bulletin
17 Oil consumption measurement - Repair Authorization (CA)
17 12 32 2018550/13 2018550/13. Supersedes Technical Service Bulletin Group 17 number 12 – 31 dated
August 30, 2012 for reasons listed below.
Model(s)
Year
TT
2000 – 2013
A3
2006 – 2013
A4
2000 – 2013
A5/S5
2008 –2009
and 2013
A6
2000 – 2008
and 2013
A6/S4/S5
VIN Range
Vehicle-Specific Equipment
All
Not Applicable
2000 – 2009
2013
A8
2000 – 2013
Audi Q5
2009 – 2013
Audi Q7
2007 – 2010
and 2013
Condition
REVISION HISTORY
Revision
Date
Purpose
13
-
Revised header data
12
8/30/2012
Revised header data (Removed vehicles with 3.0 T engines)
11
11/3/2011
Revised header data (Removed B8 vehicles with 2.0 TFSI engine
code CAEB)
Revised Service
Revised Warranty (Added note)
10
1/14/2011
Revised Warranty (Mandatory Web Based Training)
Revised Warranty (Claim allowance)
Revised Tools (Digital scale)
Based on customer complaint, follow the procedure below:
© 2012 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Technical Background
In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines
consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change
significantly over the life of the engine. Typically engines with specified break-in periods consume more oil during
the break-in period, and the oil consumption will stabilize after the break-in period. Refer to the Owner’s Manual for
specific break-in procedures.
Under normal conditions, the rate of oil consumption depends on the quality and viscosity of the oil, the RPM at
which the engine is operated, the ambient temperature and road conditions. Additional factors are the amount of
oil dilution from water condensation or fuel residue and the oxidation level of the oil.
Production Solution
Not applicable.
Service
1. Prior to the start of the test, certification of Web Based Training - 920104 Oil Consumption Testing is a
mandatory requirement for the Shop foremen and all technicians at every dealership, per Warranty Policy and
Procedure Bulletin AWA-11-01.
2. If the vehicle is within Warranty(ies), you must obtain authorization from the Audi Technical Assistance Center
before proceeding to Part 1 of the test.
3. When creating a TAC ticket, in the field Concern Type, select Oil Consumption Repair Authorization, as shown
below.
Oil Consumption Test, Part 1
1. Perform the test plan in the VAS5051 tester before making any repairs.
2. Select: Function/Component Selection: Powertrain >> Engine >> Engine lubrication >> Partial systems >> Oil
consumption measurements.
3. Follow VAS5051 test protocol exactly and document all information on oil measurement sheets.
© 2012 Audi of America, Inc.
Page 2 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
4. Archive the VAS5051 diagnostic log and oil measurement test sheets in the vehicle service file.
5. Advise the customer that if the low oil level warning light comes on before the 630 mile (1,000 km) test is
finished; the vehicle must be taken to the dealership for Part 2 of the Oil Consumption Test, regardless of the
miles accumulated. The customer should not add any oil.
Oil Consumption Test, Part 2
1. When the customer returns the vehicle to the dealership, perform Part 2 of the Oil Consumption Test.
2. Contact Audi Technical Assistance Center (TAC) with all test results.
3. You must attach both the GFF log and the oil measurement test sheet to the TAC ticket prior to contacting a
TAC consultant.
The GFF oil consumption test can also be used for older engines not listed in the GFF test plan since the test and
procedure are identical for all engines. Please use any current engine code.
Warranty
Note:
This TSB does not apply and is not subject to reimbursement for Model Year 2009> A4, A5, A5 Cabriolet and Audi
Q5 with a 2.0TFSI (CAEB) engine.
st
Effective February 1 , 2011:
Only Shop foremen and technicians who have completed the Web Based Training - 920104 Oil Consumption
Testing, will be reimbursed for oil consumption test.
Only one oil consumption test will be reimbursed under Warranty within the next 25,000 miles (40,000 km).
Claim Type:
Use applicable claim type. If vehicle is outside any warranty, this Technical Service
Bulletin is informational only.
Service Number:
1716
Damage Code:
0010
Labor
Operations:
Oil consumption test, Part 1
1716 01 99
90 TU
Oil consumption test, Part 2
1716 02 99
60 TU
GFF
No allowance
0 TU
Road test prior to service procedure
No allowance
0 TU
Road test after service procedure
No allowance
0 TU
Diagnostic Time:
Technical diagnosis at dealer’s discretion
(Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details)
Claim Comment:
As per TSB #2018550/13
© 2012 Audi of America, Inc.
Page 3 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Minimum required digital scale CPWplus 15 Bench Scale which was sent as Automatic Shipment AT-317, as of
th
January 17 , 2011.
Required Tool
Tool number
Digital scale
CPWP15
Additional Information
All parts and service references provided in this TSB are subject to change and/or removal. Always check with
your Parts Department and service manuals for the latest information.
© 2012 Audi of America, Inc.
Page 4 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.