1713362030197

Technical Service Bulletin
17 Engine oil consumption - Customer complaints, 3.0T TFSI Model Year 2009 – 2012
17 13 36 2030197/8 February 14, 2013. Supersedes Technical Service Bulletin Group 17 number 12-34 dated
December 12, 2012 for reasons listed below.
Model(s)
Year
A6/A7
2009-2012
Q7
2011-2012
A4/S4
2010-2012
VIN Range
Vehicle-Specific Equipment
All
3.0L TFSI Supercharged
Condition
REVISION HISTORY
Revision
Date
Purpose
8
-
Revised Service (Added step)
Revised Condition (Clarified condition)
7
12/12/2012
Revised Required Parts and Tools (Updated part quantities)
6
11/23/2012
Revised Warranty (Updated Labor operations)
5
10/1/2012
Revised header data
Revised Service (Updated SVM table)
4
9/5/2012
Revised Warranty (Updated Labor operations)
3
8/28/2012
Revised Service (Updated SVM table)
2
8/24/2012
Revised Warranty (Updated Labor operation)
1
7/16/2012
Original publication
Customer complains of excessive oil consumption.
© 2013 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written
permission of the publisher.
Technical Service Bulletin
Technical Background
In order to provide effective lubrication and cooling of internal engine components, all internal combustion
engines consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change
significantly over the life of the engine. Typically, engines with specified break-in periods consume more oil during
the break-in period, and the oil consumption will stabilize after the break-in period. Refer to the Owner’s Manual
for specific break-in procedures.
Under normal conditions, the rate of oil consumption depends on the quality and viscosity of the oil, the RPM at
which the engine is operated, the ambient temperature, and road conditions. Additional factors are the amount of
oil dilution from water condensation or fuel residue and the oxidation level of the oil.
Under certain driving conditions, internal engine pressure conditions in the 3.0 TFSI engine can negatively
influence the rate of oil consumption. This can occur while the vehicle is operated in city driving conditions, for
example: stop and go traffic with extended idle periods.
Production Solution
Crankcase pressure reduction starting with model year 2013.
Service
Upon customer complaint of excessive engine oil consumption, proceed as follows:
1. Replace crankcase pressure regulating valve (follow ELSA >> 17 >> cover with oil
separator) with part number 06E103547H.
Tip: Capture coolant for reuse.
Warning:
Do not perform the SVM code while the fuel lines are not connected, because the fuel
pump may be activated. This is to prevent fuel from spraying out of any open lines.
2. Update the Engine Control Module software using SVM action code as listed in the table
below these instructions. Follow all instructions in TSB 2011732 00 Software Version
Management (SVM), operating instructions.
© 2013 Audi of America, Inc.
Page 2 of 6
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written
permission of the publisher.
Technical Service Bulletin
3. Perform Oil Consumption Test, part one:
Ensure that vehicle is on a level surface, then follow the path below to start electronic oil
consumption measurement, following all instructions closely:
Powertrain >> xxxx – Engine >> 01 – On Board Diagnostic (OBD) capable systems >> 01
– Simos Fuel Injection and Ignition System TFSI >> Functions – engine >> 01 – Oil
Consumption measurement (electronic measurement)
4. Advise the customer to return the vehicle to the dealership for part two of the Oil
Consumption Test if the low oil level warning light illuminates. The customer should not add
any oil.
5. If the customer returns the vehicle to the dealership due to the low oil level warning light
illuminating, perform Oil Consumption Test, part two:
Ensure that vehicle is on a level surface, then follow the path below to start electronic oil
consumption measurement, following all instructions closely:
Powertrain >> xxxx – Engine >> 01 – On Board Diagnostic (OBD) capable systems >> 01
– Simos Fuel Injection and Ignition System TFSI >> Functions – engine >> 01 – Oil
Consumption measurement (electronic measurement)
6. Contact Audi Technical Assistance Center (TAC) with all test results. Attach both the GFF
logs to the TAC ticket prior to contacting a TAC consultant.
Model
Engine
2009 – 2011
A6
CCAA
S4, S5
Cabriolet
2011 – 2012
Audi Q7
Old Software New Software
Version
Part Number
New
Software
Version
SVM Action
Code
4F1910551D
0050
01A092
4F1910551A
All
CCBA
8K0907551
A&B
All
8K0907551D
0003
01A092
CGXB
4G0907551A
All
4G0907551A
0007
01A092
CJWB
4L0910551K
0010
4L0910551K
0040
CJWC
4L0910551A
0010
4L0910551A
0050
CJWE
4L0910551J
0010
4L0910551J
0040
2010 – 2012
2012 A6 / A7
Old Software
Part Number
© 2013 Audi of America, Inc.
01A092
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written
permission of the publisher.
Technical Service Bulletin
Warranty
Only one oil consumption test will be reimbursed under Warranty within the next 25,000 miles (40,000 km).
Tip: Brand CD V19.46 (or later version) has to be installed on the tester.
Claim Type:
Use applicable claim type. If vehicle is outside any warranty, this Technical
Service Bulletin is informational only.
Service Number:
1055
Damage Code:
0010
Labor Operations:
Audi Q7:
Pressure regulating
valve remove and install
(reduced for overlap)
1050 9999
80 TU
Fuel Rail remove and
install
2441 2089
70 TU
Compressor remove and
install
2114 1939
160 TU
1050 1941
370 TU
Pressure regulating
valve remove and install
(reduced for overlap)
1050 1999
50 TU
Fuel Rail remove and
install
2441 2091
70 TU
2114 1941
160 TU
1716 0199
Time on GFF diagnostic
log. - max. 150 TU
(electronic)
S4/S5 C:
Pressure regulating
valve remove and install
A6/A7:
Compressor remove and
install
All:
Start oil consumption
measurement, Part 1
© 2013 Audi of America, Inc.
Page 4 of 6
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written
permission of the publisher.
Technical Service Bulletin
Diagnostic Time:
Oil consumption
measurement, Part 2
1716 0299
Time on GFF diagnostic
log. - max. 150 TU
(electronic)
Fuel bleed
2003 0091
10 TU
SVM software update
2470 2599
50 TU
GFF – Checking and
clearing fault codes
included in existing labor
operations
0150 0000
0 TU
No allowance
Road test prior to service No allowance
procedure
0 TU
Road test after service
procedure
10 TU
0121 00 04
Technical diagnosis at dealer’s discretion
(Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details)
Claim Comment:
As per TSB #2030197/8
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Parts Number
Part Description
Quantity
06E103213
Vent Tube
1
06E103547H
Crankcase pressure regulating valve
1
06E998907D
Repair kit
6
N 90316802
O-Ring Seal
1
079129717B
Seal
6
079129717D
Seal
6
G 012A8G1G
Coolant for top off
0.3
© 2013 Audi of America, Inc.
Page 5 of 6
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written
permission of the publisher.
Technical Service Bulletin
Additional Information
The following Technical Service Bulletin will be necessary to complete this procedure:
• TSB 2011732 00 Software Version Management (SVM), operating instructions.
All parts and service references provided in this TSB are subject to change and/or removal. Always check with
your Parts Department and service manuals for the latest information.
© 2013 Audi of America, Inc.
Page 6 of 6
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written
permission of the publisher.