3713902032971

Technical Service Bulletin
PSS 37 Transmission warning message in cluster. Gearbox in limp mode, Fault P17E100 stored in TCM
37 13 90 2032971/1 February 11, 2013.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
S4
2011-12
All
7 Speed 0B5 S-Tronic
S5
2011-12
All
7 Speed 0B5 S-Tronic
Condition
Transmission warning message appears in instrument cluster. The gearbox is in limp mode
until key is cycled. Fault P17E100 (DFCC 9473) is stored in transmission control unit.
The DFCC is the 4-6 digit code that is
typically listed before the fault code (Figure
1).
Figure 1. DFCC 4-6 digit code listed before the
fault code
The fault is very sporadic and usually appears after a cold start.
Technical Background
Fault is caused by transmission software that is too sensitive.
Production Solution
Not Applicable.
© 2013 Audi of America, Inc.
Page 1 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Service
The vehicle’s condition must match the condition listed above for this PSS TSB to be
applicable. To verify that the vehicle’s condition matches the condition above, delete the fault
entry and perform a test drive:
• If the complaint recurs or if the fault entry cannot be deleted, this PSS TSB does not apply
and should not be followed. Follow guided fault finding test plan.
• If the fault entry clears and does not return, follow these instructions:
1. Diagnose the vehicle according to the instructions listed below. If customer’s vehicle
condition matches the condition listed in the Technical Background of this PSS TSB,
explain to the customer that a solution is forthcoming and that no repairs are necessary
at this point.
2. Do not replace any components for this condition since this will not resolve the
customer’s concern.
3. Create a PSS
record in the PSS
application via the
hyperlink in
Accessaudi.com
(Figure 2) or
Technical
Assistance page in
Elsa (Figure 3).
Figure 2. Related Sites section on Accessaudi.com landing page
Figure 3. Technical Assistance page
© 2013 Audi of America, Inc.
Page 2 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Warranty
Claim Type:
Use applicable claim type. If vehicle is outside any warranty, this Technical Service Bulletin
is informational only.
Service Number:
3481
Damage Code:
0039
Diagnostic Time:
GFF Check faults, verify codes listed are present
and clear faults.
0150 0000
Time stated on
diagnostic
protocol (Max 40
TU)
Road test to verify fault does not return
0121 0002
10 TU
Road test after service procedure
No allowance
0 TU
Technical diagnosis at dealer’s discretion
(Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details)
Claim Comment:
As per 2032971/1
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Additional Information
All parts and service references provided in this TSB are subject to change and/or removal. Always check with
your Parts Department and service manuals for the latest information.
© 2013 Audi of America, Inc.
Page 3 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.